is CEX.IO a SCAM? - page 2. | Bitcointalksearch.org

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: flavius.burca on January 12, 2018, 04:41:38 AM

I have 300,000 EUR blocked in "Bank Transfer Completed" and "SEPA Bank Transfer" with no updates for 2 weeks.

Their support is saying they are working around the clock and it will take extra time but does not say how much.

My guess is that they don't have the money all all withdrawals and are waiting to collect money from people who buy crypto.

Kindly tell us your user ID or support ticket number so that we were able to assist.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: ?? on ??

I have made several requests to withdraw USD to my MasterCard which I used for deposit. But every time it is rejected. Bank support said, that the problem is not on their side and I have no limits for my card.
CEX.IO support just sends me auto generated answers. So I suppose my $8900 are stuck forever?
up115148891

Please, try adding another card or using bank wire transfer to withdraw the money as we see that the reason for rejection is on the side of your bank.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: bitxchange on January 12, 2018, 05:24:58 PM

CEX.io has stolen my money as it appears so far.

I have account up112960293 and in December I have changed my phone and in the process I lost the 2FA app and I can't log in.
Guess what ? This played very well for cex.io as they probably have major liquidity issues !!!
I have opened tickets 574201, 546283 and others and they respond to these tickets usually in a few hours saying that it will be processed shortly and I need to send documents and proof I am the owner of the account which I kept sending again and again.

No response !!! and I am locked out for over 20 days now.

I guess this is the perfect scenario in which they can spend and use my funds w/o really any issue while I can't login to my account.

In the crypto world of millionaires I gues $2500 is nothing but hey, that's a deposit that I made from my salary and... there are no millions there.
I feel scammed and tricked but in the same time powerless to do too much.

Any advice of what I can do now from anyone?

We are happy to inform that the 2FA was disabled for your account.

bitxchange

newbie

Activity: 6

Merit: 0

CEX.io has stolen my money as it appears so far.

I have account up112960293 and in December I have changed my phone and in the process I lost the 2FA app and I can't log in.
Guess what ? This played very well for cex.io as they probably have major liquidity issues !!!
I have opened tickets 574201, 546283 and others and they respond to these tickets usually in a few hours saying that it will be processed shortly and I need to send documents and proof I am the owner of the account which I kept sending again and again.

No response !!! and I am locked out for over 20 days now.

I guess this is the perfect scenario in which they can spend and use my funds w/o really any issue while I can't login to my account.

In the crypto world of millionaires I gues $2500 is nothing but hey, that's a deposit that I made from my salary and... there are no millions there.
I feel scammed and tricked but in the same time powerless to do too much.

Any advice of what I can do now from anyone?

flavius.burca

newbie

Activity: 2

Merit: 0

I have 300,000 EUR blocked in "Bank Transfer Completed" and "SEPA Bank Transfer" with no updates for 2 weeks.

Their support is saying they are working around the clock and it will take extra time but does not say how much.

My guess is that they don't have the money all all withdrawals and are waiting to collect money from people who buy crypto.

gozames

newbie

Activity: 9

Merit: 0

Quote from: espilitus on January 08, 2018, 06:14:44 PM

Quote from: gozames on January 08, 2018, 05:44:02 PM

Quote from: espilitus on January 08, 2018, 05:05:58 PM

0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. If this wallet really belong to cex.io thats a totally scam. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?

Yes 0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is there ETH wallet I think, Whats about "Sorry, we are unable to locate this Transaction Hash" this is problem for I think all they need to send transaction to network they have not done this so eth network have no information about transaction, not sure what they are doing still as 5-6 days already gone they can easy fix this like is doing poloniex or any other when this kind of problem occurs they rebroadcasting transactions with higher gas but seams cex.io don't know what to do or don't care

How you detected it's went to this address ?

Hi. Copy yours eth wallet address from cex.io which you can get by chooseing deposit. Then paste that address to etherscan.io. There you will see where your eth gone. I think they are waiting for more eth pumping. Then after dump they will send our eth to us... I dont have any other idea.

I think eth have foul to pump to 1300-1500 so this can't be a reason, I think they don't have blockchain tech guy or this guy don't know what to do and they really waiting for eth network to confirm transaction which not exists Cheesy

But we should think positively if ETH still will be able to confirm such transaction we can see eth at 2500-5000 this will be new exclusive tech of ETh (Telepathic Communication With Blockchain) Cheesy

Hope they will say something soon and will fix this simple problem.

espilitus

newbie

Activity: 5

Merit: 0

Quote from: gozames on January 08, 2018, 05:44:02 PM

Quote from: espilitus on January 08, 2018, 05:05:58 PM

0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. If this wallet really belong to cex.io thats a totally scam. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?

Yes 0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is there ETH wallet I think, Whats about "Sorry, we are unable to locate this Transaction Hash" this is problem for I think all they need to send transaction to network they have not done this so eth network have no information about transaction, not sure what they are doing still as 5-6 days already gone they can easy fix this like is doing poloniex or any other when this kind of problem occurs they rebroadcasting transactions with higher gas but seams cex.io don't know what to do or don't care

How you detected it's went to this address ?

Hi. Copy yours eth wallet address from cex.io which you can get by chooseing deposit. Then paste that address to etherscan.io. There you will see where your eth gone. I think they are waiting for more eth pumping. Then after dump they will send our eth to us... I dont have any other idea.

gozames

newbie

Activity: 9

Merit: 0

Quote from: espilitus on January 08, 2018, 05:05:58 PM

0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. If this wallet really belong to cex.io thats a totally scam. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?

Yes 0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is there ETH wallet I think, Whats about "Sorry, we are unable to locate this Transaction Hash" this is problem for I think all they need to send transaction to network they have not done this so eth network have no information about transaction, not sure what they are doing still as 5-6 days already gone they can easy fix this like is doing poloniex or any other when this kind of problem occurs they rebroadcasting transactions with higher gas but seams cex.io don't know what to do or don't care

How you detected it's went to this address ?

espilitus

newbie

Activity: 5

Merit: 0

0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. If this wallet really belong to cex.io thats a totally scam. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?

gozames

newbie

Activity: 9

Merit: 0

Quote from: espilitus on January 08, 2018, 05:46:40 AM

2018-01-04 20:14:00 i made eth withdrawal of 5.18185700 eth to my ledger nano s. I STILL DID NOT RECEIVED THEM!!! Thats not funny and for me its big money. At the current price its about 5.8 K USD!!! Support doesnt help at all just ignore. Thats not the way cex.io should appreciate its customers. HELP ME! ID up109341044

Waiting mine 5 days already, check there FB page you will have lot of fun Cheesy

They just don't care!

espilitus

newbie

Activity: 5

Merit: 0

2018-01-04 20:14:00 i made eth withdrawal of 5.18185700 eth to my ledger nano s. I STILL DID NOT RECEIVED THEM!!! Thats not funny and for me its big money. At the current price its about 5.8 K USD!!! Support doesnt help at all just ignore. Thats not the way cex.io should appreciate its customers. HELP ME! ID up109341044

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: jarose11 on January 02, 2018, 11:09:07 AM

CEX.IO is absolutely a scam. I sent a wire of $5000 over a month ago. It has not been added to my account, sent to my bank and have yet to get a message back from support besides some generic message saying they're working to get back to me. Unless you want your money frozen in an overseas account and customer support that doesn't respond stay AWAY from cex.io.

user: up111867388
ticket #: 447236

The support team has asked you to provide the information to prove the transaction in the ticket. Kindly reply to it.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: HandyAndy321 on December 30, 2017, 06:16:55 AM

Quote from: theblueicy on September 15, 2017, 05:48:09 PM

I have my flat withdraw in CEX.IO for more then 10 days now, still pending and support server do not reply me anymore,so worried now

https://ibb.co/fLag15

A copy of my final message to CEX.IO support after refusing to return or credit a 10K USD wire for over a month now:
Dear support team,

It is amazing to me that you would allow this to escalate to this point. I warned you you were hurting my business by tying up my funds since over a month now.

As promised, since you didn't respond to my final warning, I have submitted a fraud report to https://www.actionfraud.police.uk/report-a-fraud-including-online-crime.

I hope this will motivate you sufficiently to return my money immediately. I will also update the forum with this information as well.

How do you consider yourself serious to have a welcome page that says "Bitcoin Exchange You Can Trust" and treat people this way?

It takes a lifetime to build a reputation but only minutes to destroy one. Which is also the time it would have taken you to return my wire and avoid all this. I really do wonder what is happening to your liquidity and if you aren't also going to disappear stealing everyone's money after your being hacked in August?

I truly hope you are just as overwhelmed by requests as you claim and that my money and the others complaining in the forums will be returned immediately.

I will update the forums with your response or (as usual) lack thereof!

Regards,
Andrew Vajda UserID up110856789

As we have replied to you, your money was sent back to your bank account. Anyway, it may still take some time to receive the payment. The support team member has indicated that it may sometimes take up to 14 days.

Crypto_Analyzer

newbie

Activity: 27

Merit: 1

I'm waiting for my 2 withdrawals
2017-12-09 10:14:21 2017-12-12 16:38:42 5159882425 Withdrawal USD -29095.46 USD Bank transfer Sent Your withdrawal has been sent.
Please allow some time for funds to arrive at your bank account.
2017-12-08 09:35:51 2017-12-12 16:27:54 5151658759 Withdrawal USD -15016.26 USD Bank transfer Sent Your withdrawal has been sent.
Please allow some time for funds to arrive at your bank account.

CEX did not send money but told "your money has been sent"? What the f*ck is this? up107139385

jarose11

newbie

Activity: 1

Merit: 0

CEX.IO is absolutely a scam. I sent a wire of $5000 over a month ago. It has not been added to my account, sent to my bank and have yet to get a message back from support besides some generic message saying they're working to get back to me. Unless you want your money frozen in an overseas account and customer support that doesn't respond stay AWAY from cex.io.

user: up111867388
ticket #: 447236

HandyAndy321

newbie

Activity: 18

Merit: 0

Quote from: theblueicy on September 15, 2017, 05:48:09 PM

I have my flat withdraw in CEX.IO for more then 10 days now, still pending and support server do not reply me anymore,so worried now

https://ibb.co/fLag15
https://ibb.co/fLag15

A copy of my final message to CEX.IO support after refusing to return or credit a 10K USD wire for over a month now:
Dear support team,

It is amazing to me that you would allow this to escalate to this point. I warned you you were hurting my business by tying up my funds since over a month now.

As promised, since you didn't respond to my final warning, I have submitted a fraud report to https://www.actionfraud.police.uk/report-a-fraud-including-online-crime.

I hope this will motivate you sufficiently to return my money immediately. I will also update the forum with this information as well.

How do you consider yourself serious to have a welcome page that says "Bitcoin Exchange You Can Trust" and treat people this way?

It takes a lifetime to build a reputation but only minutes to destroy one. Which is also the time it would have taken you to return my wire and avoid all this. I really do wonder what is happening to your liquidity and if you aren't also going to disappear stealing everyone's money after your being hacked in August?

I truly hope you are just as overwhelmed by requests as you claim and that my money and the others complaining in the forums will be returned immediately.

I will update the forums with your response or (as usual) lack thereof!

Regards,
Andrew Vajda UserID up110856789

HandyAndy321

newbie

Activity: 18

Merit: 0

HandyAndy321

newbie

Activity: 18

Merit: 0

lanmi88

newbie

Activity: 25

Merit: 0

they open visa withrawal, but first u need to deposit 20$, so doses someone alredy get $ in visa?

russelluk

member

Activity: 158

Merit: 10

I regularly complain about exchanges on this forum and they are annoyingly slow at doing anything. However I can say that I have successfully withdrawn USD from my CEX.io account to my Bank account on 3 occasions with no problems. Mine all took about just under 2 weeks to arrive in my account.

I get angry at lots of the exchanges and they do need to really improve their processes. However at the moment it looks like CEX.io will process your funds in due course and you should be OK.

Also I should add that it would be useful if people could post the final result on such issues and once paid out by the exchange let everyone know. The reason being that once people get paid out they forget to let the forum know and it doesn't help others in knowing the real risks of using certain exchanges.

Topic: is CEX.IO a SCAM? - page 2. (Read 2792 times)