But when they do this type of blocking, it's due to suspicious activities, but 3 months is a long time, haven't you sent an email to support to see what status your case is in? Sometimes it is preferable to follow up so that they do not ignore your request, it may be that they have many similar cases or that they are handling other things, but their case is quite important, you have to let them know and so they give you a final one, I can't wait so long it despairs me.
That is very correct, in whatever way possible there should be a follow-up be it weekly and if there is a time frame to resolve the issues and it exceeds that time frame, keep reminding them to keep up to date with the report.
-I discovered that when you are using online live support, if you or the support agent become active for a long time the chat history will be wiped and you need to start all over again.
Sometimes when there are some accounts making up some complaints or raising up some issues without having those proper or enough evidence or proofs then it is really just a complete trolling.
In general speaking about support action and attentiveness then it would really be just right that complaints and past conversations in between chat online support and a certain user shouldnt really be that erased or would really be going back to the start on the time that you would really make a new log-in.I did really have this kind of experience about those wiped chat history.
A good gambling site would really be that having attentive on solving out issues and complaints and doesnt really take that long.