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Topic: ✨ JacksClub.io ✨ Daily Contest with Amazing Prices | VIP Rewards | Free Faucet - page 24. (Read 19462 times)

member
Activity: 239
Merit: 59
a young loner on a crusade
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?

JacksClub Username: letmetry
Support answered my email:
Quote
The wagering requirement is cumulative and applies to the total deposit amount, not per deposit. If you've wagered your LTC deposit at least twice but are still encountering an issue, it's likely due to the total wagering requirement.

This requirement is not reset on each deposit or is specific for a single deposit
This looks like a standard answer. I made only one deposit.
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
-snip-

So far I haven't seen chat on their site again because I haven't accessed it again this week, but if there are a lot of active users in their chat room, isn't that good, it indicates that this site has succeeded in bringing a lot of traffic to their casino.

Chat is quite active nowadays, there are chat games like roll hunt and fight club ( yes...I know I shouldn't talk about it according to the first and second rule of fight club  Cool ), rains and overall the chat environment is quite friendly and entertaining; there aren't annoying beggars and there is almost always one or two mods active.
It's nice hanging out there from time to time.
legendary
Activity: 2464
Merit: 1039
Bitcoin Trader
I guess this is probably due to the number of people trying to be active on chat to get the rain from rainbot huh. Its crazy how people keep trying to make money out of this way but they used to have mods on chat (?) I guess its no longer there huh, its been a while since I visited the site
Yes, these days people mostly want to earn some money through the chat rain and they will play with the money that they earn and lose it again and again. The moderators know that such people are needed to make the chat active and that's why they don't really give much time or priority to be active on the chat.

Not only on this casino but in almost every casino the scene is same. They're getting traffic on their sites and active traffic for free so it's a win-win situation for them. Most of those players also make deposits from time to time and a few of them are so addicted that they won't leave the chat for hours in hope of getting some $$$ from the rains.
I don't know if it's really profitable or not expecting $$$ from raining through chat, so far what I see they don't get more than what people think or maybe I missed it, maybe I'm the one who never uses chat on the site casino because in my opinion gambling is more important than having to interact with other gamblers there, after all there is no talking which makes me more comfortable too, if it is profitable to earn $$$ from the rain through chatting there should be strict rules too.

If I'm not mistaken there is a certain level or wagered limit to be able to use chat on this casino or site, so free users cannot use it let alone abuse it, but I don't understand what is being discussed currently about chat on this site. why need mods in the chat room is there anyone who abuses the rain in the chat, I think it shouldn't be a problem because they are using the chat, they have also spent money and are active gamblers here.

So far I haven't seen chat on their site again because I haven't accessed it again this week, but if there are a lot of active users in their chat room, isn't that good, it indicates that this site has succeeded in bringing a lot of traffic to their casino.
hero member
Activity: 784
Merit: 672
Top Crypto Casino
I guess this is probably due to the number of people trying to be active on chat to get the rain from rainbot huh. Its crazy how people keep trying to make money out of this way but they used to have mods on chat (?) I guess its no longer there huh, its been a while since I visited the site
Yes, these days people mostly want to earn some money through the chat rain and they will play with the money that they earn and lose it again and again. The moderators know that such people are needed to make the chat active and that's why they don't really give much time or priority to be active on the chat.

Not only on this casino but in almost every casino the scene is same. They're getting traffic on their sites and active traffic for free so it's a win-win situation for them. Most of those players also make deposits from time to time and a few of them are so addicted that they won't leave the chat for hours in hope of getting some $$$ from the rains.
legendary
Activity: 2562
Merit: 1414
One thing the site is lacking is a live support system which is prevalent among any other casino running well today. I wont take names by the top casinos in this sphere have a responsive live support that has been how solutions to simpler problems has been.

If you need something to be solved imediately then I guess you could contact the admin on their telegram group chat though. Their groupchat as well as the announcement channel has a very decent number of active admins replying so perhaps they could help you

I already pointed out the lack of a properly moderated chat and how that too helps solves smaller issues added to it a live support system helps solve bigger issues without having to come to this forum to report.

I guess this is probably due to the number of people trying to be active on chat to get the rain from rainbot huh. Its crazy how people keep trying to make money out of this way but they used to have mods on chat (?) I guess its no longer there huh, its been a while since I visited the site
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?
Most probably it is a bug if you have indeed wagered your deposit twice. Otherwise, the system needs some time to update your wager and allow you to withdraw. There could be another reason behind this,

Every game on Jacks Club is different and has its own house edge. To provide the best possible and fair bonus system to our players, we adjust the wager amount based on the house edge of each game. We call this the adjusted wager amount. The adjusted wager amount is calculated in the following way:
Code:
1. adjusted_wager = wagered * Math.min(house_edge, 2) / 2

Although it shouldn't effect on your actual wager count as the in-house game mines has 2% house edge. Maybe something related to this is preventing you to withdraw your money.
legendary
Activity: 2520
Merit: 4355
Farewell o_e_l_e_o
One thing the site is lacking is a live support system which is prevalent among any other casino running well today. I wont take names by the top casinos in this sphere have a responsive live support that has been how solutions to simpler problems has been.
It is an important point for a business and you did a great help to contribute for JacksClub.io team to expand their business more. From basics, if they can make their users comfortable and happy, they can gain more users and become a bigger platform.

Quote
I already pointed out the lack of a properly moderated chat and how that too helps solves smaller issues added to it a live support system helps solve bigger issues without having to come to this forum to report.

I hope the owners take these concerns into account.
This will only have two possible solutions.

Hiring staffs to moderate chats and supports.
Deploying AI chat bot to support with basic questions and direct users to a relevant category to open their support ticket.

I see many platforms apply chat bots as part of their support.
legendary
Activity: 2898
Merit: 1253
So anyway, I applied as a merit source :)
One thing the site is lacking is a live support system which is prevalent among any other casino running well today. I wont take names by the top casinos in this sphere have a responsive live support that has been how solutions to simpler problems has been.

I already pointed out the lack of a properly moderated chat and how that too helps solves smaller issues added to it a live support system helps solve bigger issues without having to come to this forum to report.

I hope the owners take these concerns into account.
member
Activity: 239
Merit: 59
a young loner on a crusade
told me the best way to know is to ask directly by email to [email protected] .
I emailed info@. Waiting for response.
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
would you mind sharing what game, or games, you played ?
I played MInes. According to my profile page I have wagered more than enough.

Asked on site chat to the moderator on duty now but unfortunately we was not aware of that ( iif mines game contribute 100% to fulfill wagering requirements) and told me the best way to know is to ask directly by email to [email protected] .

Please let us know when you will be answered.
sr. member
Activity: 1484
Merit: 324
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?

JacksClub Username: letmetry
Either this is a bug or as @hopenotlate have pointed out, that the game might not contribute to the requirements. Have you raised a ticket regarding this issue? It helps that you do too to cover all the bases and help the development team see which is the problem since they'll be able to eliminate quickly the potential problems that's on their checklist. I do hope that you also have some form of proof or evidence regarding your issue since that can help you solidify your claim that you've got a problem in their casino.

Nice casino to use especially one that has a faucet on it.
member
Activity: 239
Merit: 59
a young loner on a crusade
would you mind sharing what game, or games, you played ?
I played MInes. According to my profile page I have wagered more than enough.
legendary
Activity: 3528
Merit: 1234
Top Crypto Casino
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?

JacksClub Username: letmetry

Firing my guess on this: I think the reason stands at point 3. mentioned by Bitinity here :

3. The games that he player has no contribution towards wagering requirement.

would you mind sharing what game, or games, you played ?
legendary
Activity: 3066
Merit: 1312
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?

JacksClub Username: letmetry
Looks like you're new to the online gambling scene or perhaps you haven't encountered something like this before. This isn't a bug. The 1x wagering requirement on deposits is commonly implemented by casinos to guard against money laundering and fraudulent activities. It ensures that players participate in some gaming activity with their deposited funds before being eligible to withdraw them. Some of the casinos I know like Stake.com don't require you to wager your deposit.

He asked whether is it a bug because he feels that he has wagered his deposit twice (2x) but he is unable to withdraw. There are 3 possible cases here:
1. There is a bug on the system that miscalculate his wager.
2. He is the one who miscalculate his wager amount, or:
3. The games that he player has no contribution towards wagering requirement.
The 3rd case is rarely happen because games contribution towards wagering requirement usually applied for deposit bonus only unless jacksclub also apply it for the normal wagering requirement on deposit without bonus.
sr. member
Activity: 1638
Merit: 364
https://shuffle.com?r=nba
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?

JacksClub Username: letmetry
Looks like you're new to the online gambling scene or perhaps you haven't encountered something like this before. This isn't a bug. The 1x wagering requirement on deposits is commonly implemented by casinos to guard against money laundering and fraudulent activities. It ensures that players participate in some gaming activity with their deposited funds before being eligible to withdraw them. Some of the casinos I know like Stake.com don't require you to wager your deposit.
member
Activity: 239
Merit: 59
a young loner on a crusade
I deposited LTC, wagered it at least twice, and still can't withdraw because I have to wager 1x:
Quote
Insuffient Wagered: you must wager 1x your total deposit amount.
Is this a bug?

JacksClub Username: letmetry
legendary
Activity: 2898
Merit: 1253
So anyway, I applied as a merit source :)
Whenever there is a rain feature, you will always have a lot of leechers and spammers in the hopes to catch some free money. Something that is unavoidable and can only be solved with mods and restrictions on the chat (higher vip levels, minimum wager requirement, ...).
With too much restrictions the chat will become dull as well, which is a counter-productive measure. The owners want the chat to be active and lively so that the random browsing user takes a peek and get the craving to join the party and signs up. Eventually to find out that there is a wagering requirement to chat.

But with some mods and a few days of modding, the chat should become clear, without having to put up tight restrictions or requirements. That is my opinion and from what I have seen from many other sites.

I am sure the team will come up with something creative.
sr. member
Activity: 2226
Merit: 254
Top-tier crypto casino and sportsbook
The spammers are more active than the legit players in the chat of a casino. I have seen similar activities of the spammers in a different casino chat a few days ago. I was looking for some information about the withdrawal by asking it in the chat, where I received 'good luck' in reply from a few many users. Rainbot is the primary thing which attracts those spammers in the chat.
Similar thing happened with me, I wanted to know some details about a bet I placed, had to ask the question twice and I got "good luck" and "nice win bro" replies when actually it was a losing bet, LMAO.

I had to eventually go online and check from other websites to get the answer to my question. However in most of the casinos the chat members are helpful enough to cover such minor problems.

Employing mods on the chat might be in their timeline, lets hope for the best.

Whenever there is a rain feature, you will always have a lot of leechers and spammers in the hopes to catch some free money. Something that is unavoidable and can only be solved with mods and restrictions on the chat (higher vip levels, minimum wager requirement, ...).
legendary
Activity: 2898
Merit: 1253
So anyway, I applied as a merit source :)
The spammers are more active than the legit players in the chat of a casino. I have seen similar activities of the spammers in a different casino chat a few days ago. I was looking for some information about the withdrawal by asking it in the chat, where I received 'good luck' in reply from a few many users. Rainbot is the primary thing which attracts those spammers in the chat.
Similar thing happened with me, I wanted to know some details about a bet I placed, had to ask the question twice and I got "good luck" and "nice win bro" replies when actually it was a losing bet, LMAO.

I had to eventually go online and check from other websites to get the answer to my question. However in most of the casinos the chat members are helpful enough to cover such minor problems.

Employing mods on the chat might be in their timeline, lets hope for the best.
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
I see that there is a rainbot thing happening and active users are getting rained on, which is the point of the spam happening there.
You guys need to do something about it. Legit players are literally at the mercy of these spammers. Cheesy
The spammers are more active than the legit players in the chat of a casino. I have seen similar activities of the spammers in a different casino chat a few days ago. I was looking for some information about the withdrawal by asking it in the chat, where I received 'good luck' in reply from a few many users. Rainbot is the primary thing which attracts those spammers in the chat.

@OP, Bitcointalk doesn't support the image from imgur anymore. Why don't you update the image of your ANN thread by uploading it to a new server (E.g. Talkimg). Also add some details about the wagering contest of Jacksclub in the main post.
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