- VPN, We added a new VPN section in our terms of service to allow VPN support.
- Support, People can always ask our mods in the chat questions about the site or email us for support.
I can see the new terms regarding the usage of VPN, but I think GamblingBro isn't going to update it soon. The reviews are based on his first time experience on a casino, and I haven't seen him to update his old reviews.
There is a big difference between getting help from the live support and taking help from the moderators in the chat. Casino chat isn't the place to discuss about the issues of a user. There is no alternative of live support system. Moreover, GamblingBro has mentioned this in his review
In my opinion, their highest priority must be lowering the withdrawal fees and partnering with more game providers. I find it interesting that they have many in-house (which is a thing you don't see on many casinos) while they have few games from third party providers!
The withdrawal fee is indeed high for Bitcoin at Jacksclub. They should consider about it. The number of total games aren't so much, but those are enough as Jacksclub hasn't gained huge popularity yet. But they have to improve those things to compete with other casinos. Most of the well established casino use dynamic fee system for Bitcoin. Charging 20k satoshi isn't reasonable while Bitcoin network isn't busy.
Well personally I really like this site, I feel comfortable, but I have never made a withdrawal, the truth is that 20k satoshis is too much, they would not have thought about implementing LN quickly then? With that they would get rid of problems of this style that I think harms the site and can put it in danger, since many like to make their withdrawal of funds and without so much fee, and compared to other sites, it is very high, Of course it's my personal opinion, but I think it's what they can fix, the VPN service seems spectacular to me, I haven't read the terms and conditions, but I like that they continue to grow.
Thanks for letting us know about the withdraw fee.
We decreased the cost of our fee's & made bitcoin withdraw free.
Thank you for the changes. That's a great move from JacksClub team. I have made some deposits just now, then played some games and tested the withdrawals. There is really no fee for Bitcoin withdrawal. I also noticed that there is no withdrawal fee for TRX now.
Neon game is the advanced mode of dice game. I have played it before at some other casinos, and I like the uniqueness of this game. We have the option to move the winning number ranges in it.
In another order of ideas, I really like that Bitcoin withdrawals do not have an associated fee, the Neon mode I do not have much experience in dice, I want to play it, I would like to be lucky even in a minute, when one is lucky even for a minute has very high chances of winning, so I think an advanced option can help, dice for me is a game that I started in the world of crypto, it was the one that welcomed me in this whole world And if the platform offers this, I think that not only me, but many people will begin to be attracted to it, and as I said before, since there is no fee associated with the Bitcoin rate, it is something that many will like.