Topic: KnC Miner list of orders - Neptune (Read 23373 times)

Hi Guys I'm really stuck with Knc Miner, and going to take an European Lawyer, and we are looking to people who wants to join us to claim our money

Actually we are a company registrated in France, so we have lawyer support, we just need to get a group, we can join on skype together to claim our money
The situation is ridiculous, I can understand an issue if the btc was falling down when we asked for refund, but the btc was in good health at this moment, we only asked a refund, because the support of KncMiner was really bad to customers
They said Q2 of 2014, We not received any Neptunes from the 3 we ordered, and we still don't see our money back

The law is clear, if a customer pay for a product, the company must provide this product, or give the money back
We just sent more than 30 000$ for nothing ! That's incredible to wait more than 1 year for refund.

We made an order of 3 Neptunes so a Total price: $ 30,543.00

Order #19088 Refund ready for process (Payed)
Payment method:
Bank Transfer/ Invoice   
Neptune Second Batch
$ 9,995.00 x 3 = $ 29,985.00
Order price: $ 29,985.00
Shipping price: $ 558.00
   
Total price: $ 30,543.00

Waiting for refund since April 2014 NOW !

Since more than 6 Months we are asking for a refund from KncMiner, this is the last E-mail we received from them :

-----------------------------------
Liam (kncminer)

Oct 22 12:44

Hello Nabil,

As per our telephone conversation I can confirm that you will receive a refund for your Neptune order #19088 of 30,543 USD.
If the refund is not processed by the end of this month, you will receive an additional 10% on top of the entire value. So you will receive a refund of 33,597.30 USD.

Thanks

Med vänlig hälsning/Best regards
Liam Vardy
KnCMiner
www.kncminer.com
Office: +46 8559 253 20
-----------------------------------

Now, nobody answer on the phone, nobody answer on Emails etc, does someone have some news ? or now how we can contact them ?

Best Regards Guys, and Join us if you want

No-one has received bonus miners, they are probably in the knc data centre

Have you had your bonus miner Micky?

Has anyone else??

I've not had a thing yet

very generous this bonus offer, thanks KNC!

Not heard anything, if it takes much longer it'll use more in electric than it mines.

Delivered 3rd September

Anyone know when we get our free neptune??

Technically it's batch 2. The KNC customer orders and the Batch 1 (for non-KNC orders) are the same orders.

smoothrunnings   172xx      28 December   Bitpay   1   Canada       Received August 25th

now it is in batch 1 or batch 2?

smoothrunnings   172xx      28 December   Bitpay   1   Canada       Shipped August 21st!

so; some batch2 customers  already received their orders yet ??

I got my refund today.

Ordered 26th November 2013
Refund requested 19th May 2014
Refund recieved 16th July 2014

Delivered 2014 July 16

How many have you Batch 1 customers have received there miners?
I bought some Batch 1's just after the customer Batch but i havent recieved anything,
They have not even changed my order status.
And i think people are confusing Batch 1 with the customer batch?
I'm just wandering are they now likely to start shipping the Batch 1s?

Got it today; dead dies, overheating VRM's, the whole works.

Hi - here are my order details to add.

Order number - 1850x
Date of payment - 18th January 2014
Payment - Wire Transfer
Number of Machines - 1
Country - UK

I canceled my order and get a refund in BTC.

user27   151xx   6 December(payment cleared 8th)   Wire Transfer   1   England       "In Progress"

mine has arrived today

My CA Batch Neptune arrived to my country the 30/06/2014 but I had to wait for customs until the 02/07/2014 when I finally had it with me.