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Topic: KnCMiner list of orders - October delivery - page 6. (Read 50282 times)

hero member
Activity: 539
Merit: 517
You can mark phoenix's orders as received... he posted in the other thread
Thanks, it's a little hard to look into every thread to update this list.
member
Activity: 114
Merit: 10
You can mark phoenix's orders as received... he posted in the other thread
member
Activity: 86
Merit: 10
Package currently held hostage in customs clearance.  DHL has so far lived up to my expectations, based on previous experience, to be the worst "Express" shipping carrier I have ever had the displeasure of being subjected to by foreign businesses.  They just don't have the infrastructure in the USA to provide consistently reliable or timely service.  I hope others have better luck with them on the average.

If it says "clearance event" on the DHL tracking site, then you need to call them to get it through unfortunately.
hero member
Activity: 588
Merit: 500
Mine is out for delivery this morning! Oct 18th.
hero member
Activity: 692
Merit: 500
Aussies,

Received your units yet? How was the shipping damage, if any?

Any import/customs taxes ?
sr. member
Activity: 251
Merit: 250
Aussies,

Received your units yet? How was the shipping damage, if any?
newbie
Activity: 9
Merit: 0
Frank2211   551x   10 August   0   0   1   Germany   None
Status:In progress
sr. member
Activity: 407
Merit: 255
Got mine today. The box was beat to hell and 2 of the fans had come off.  Angry I put them back on, turned on the machine, updated the firmware and she is now running like a champ. Thanks KNC.  BTW still waiting for my Jalapeno I ordered from BFL eons ago.  Maybe I will get it by January 2014. LOL.
legendary
Activity: 1442
Merit: 1000
Antifragile
ok news my #304x order Jupiter will arrive on Friday 10/18/13 instead of Monday as I thought
I just got the DHL tracking number and it says Brussels...I called 1-800-225-5345 and they said it will arrive tomorrow(shocked I was)
Friday 10/17/2013...it showed "shipped' on Wens....shipped on Thursday .be here Friday. So call this number ASAP when you get a
tracking number to be safe.


I also got a FULL REFUND  on my "processing' order of #526x just now ...customer service went way beyond the call of duty
and physically 'pulled' my unit out of production ..they could have taken the easy route and just said it was too late to change
but really went the extra mile ..I was very very impressed ..so that order is CANCELLED in the list you can take it out

So they are really chugging thru stuff so if you plan to pull a unit ...be quick.....they probably will get everything out in 2 or 3 days
from what I can tell

anyway.....again it would have  been easier to take the route of just telling me I was too late instead they stepped up and pulled
my after Oct 15th unit even thou they could have probably convinced me it was impossible to do so at that time as it was in processing
they did so without fan fare and went the extra mile ...what do they say ...see how people act when no one else is looking...well again
I was very impressed ....they really had to beat the clock on my part

so you want one of your units pulled they will do so ASAP but again it looks to me like stuff is gonna get done with this batch soon

I will be ordering from KNC again ...but that Saturn with current situation after Oct 15th ...was just a bit too much for me at this time
with this option to get a refund due to them stepping up and eating it on their missed Oct 15th deadline...again I'm very impressed!

my 2c worth
Searing

Pretty nice update and I hope you are right regarding 2 or 3 days. If so, considering all that has happened with KNC, they are looking like a force to be reckoned with going forward.

Thx,
IAS
full member
Activity: 223
Merit: 100
Status changed from:
hammurabi   19xx   10 June   1   0   0   Poland   None   In progress
hammurabi   20xx   11 June   0   1   0   Poland   None   In progress

to this:
hammurabi   19xx   10 June   1   0   0   Poland   None   16th October
hammurabi   20xx   11 June   0   1   0   Poland   None   17th October


Cgminer stats for saturn, running for about 4hrs (from ssh screen -r command):
(5s):272.7G (avg):270.6Gh/s | A:915011  R:4103  HW:76538  WU:3718.9/m

Cgminer stats for jupiter, running for about 25hrs:
(5s):509.3G (avg):502.8Gh/s | A:9842297  R:47902  HW:979433  WU:7140.1/m

member
Activity: 101
Merit: 10
I received my tracking number. July 2nd paid date, order #31xx
hero member
Activity: 539
Merit: 517
OP updated.
copper member
Activity: 2898
Merit: 1465
Clueless!
ok news my #304x order Jupiter will arrive on Friday 10/18/13 instead of Monday as I thought
I just got the DHL tracking number and it says Brussels...I called 1-800-225-5345 and they said it will arrive tomorrow(shocked I was)
Friday 10/17/2013...it showed "shipped' on Wens....shipped on Thursday .be here Friday. So call this number ASAP when you get a
tracking number to be safe.


I also got a FULL REFUND  on my "processing' order of #526x just now ...customer service went way beyond the call of duty
and physically 'pulled' my unit out of production ..they could have taken the easy route and just said it was too late to change
but really went the extra mile ..I was very very impressed ..so that order is CANCELLED in the list you can take it out

So they are really chugging thru stuff so if you plan to pull a unit ...be quick.....they probably will get everything out in 2 or 3 days
from what I can tell

anyway.....again it would have  been easier to take the route of just telling me I was too late instead they stepped up and pulled
my after Oct 15th unit even thou they could have probably convinced me it was impossible to do so at that time as it was in processing
they did so without fan fare and went the extra mile ...what do they say ...see how people act when no one else is looking...well again
I was very impressed ....they really had to beat the clock on my part

so you want one of your units pulled they will do so ASAP but again it looks to me like stuff is gonna get done with this batch soon

I will be ordering from KNC again ...but that Saturn with current situation after Oct 15th ...was just a bit too much for me at this time
with this option to get a refund due to them stepping up and eating it on their missed Oct 15th deadline...again I'm very impressed!

my 2c worth
Searing
sr. member
Activity: 269
Merit: 250
My miner was been received today (17 October)

Cheers

scotjam
legendary
Activity: 1442
Merit: 1000
Antifragile

All
As you are aware we have missed our own set deadline to ship the entire backlog of orders by October 15th
After yesterday’s factory output we can now say we are currently 3-5 days behind in the factory and the hosting setup at current speed which we are trying to increase in all ways possible.
We appreciate that while this is not good news for anyone who has not received a box we are only a few days away from completing our promise.
We will continue to post a news update on our site every day stating how many boxes have been shipped and how far behind the end of the queue we are.
Yesterday the factory produced and shipped 350 boxes and we expect the same number to be shipped per day over the next coming days.
Thanks
KnCMiner Team

https://www.kncminer.com/news/news-50

Well, this is good news (mostly).
I find it hard to believe that they can catch up in 4 extra days (Say, by October 20th) with essentially some of July and all of Augusts miners. Pretty impressive if true. Ideas?

Does anyone know where there news is on orders shipped, I can't find it on their website? Thx

IAS
newbie
Activity: 40
Merit: 0
1 Jupiter
Paid July 17th
Order #38xx
USA

Status: In Progress

Woo!

DHL Tracking # received.  Website still says "In Progress."
sr. member
Activity: 280
Merit: 250
Hell?
got my tracking number late last night
hero member
Activity: 774
Merit: 500
Lazy Lurker Reads Alot
Talking about weirdness received a small ticket from dhl package seems to be picked up at 12:00
So suppose it has to be moved to shipping

newbie
Activity: 13
Merit: 0
Order number: 31xx
Date of order: 3 July 2013
Status: Shipped, DHL tracking # received
hero member
Activity: 744
Merit: 514
gotta let a coin be a coin
AFox, could you pull mine off the list, please? I cancelled my orders today. Thanks
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