30 pictures! If you have sent nude, it must be the reason to approve.
They may be thinking a lot of things regarding this RDP connection that you mean. But how do they know you are with RDP connection?
It could be because they need it that your father to do it himself to where he is currently located. They did refund your money though so no harm done, lucky you and you can try your luck to some other exchange.
Topic: Kraken suspended my account and refunded the money - page 3. (Read 616 times)
Communication channels:
site: https://support.kraken.com
email: [email protected]
Twitter: @KrakenFX
Facebook: https://www.facebook.com/KrakenFX
Reddit: http://www.reddit.com/r/Kraken
Bitcointalk: btcx, Dargo, klausbl
Try to reach them into those channels above.
I have recently created an account for my father in kraken.com exchange.
We did together every single verification they asked for from level 1 to max but they still closed-suspended the account and refunded the money in the end even after going with every single verification they asked made more then 30 pictures took us days to arrive in the final verification step kraken asked us to.
The reason they suspended the account was that we used RDP connection. Why is this a problem we are now in vacation and we used our computer in our country to do the signup and verification process with anydesk.
Any idea how can i process this somewhere else and do it correctly faster and successfully.
Thanks for your kindness support.
We did together every single verification they asked for from level 1 to max but they still closed-suspended the account and refunded the money in the end even after going with every single verification they asked made more then 30 pictures took us days to arrive in the final verification step kraken asked us to.
The reason they suspended the account was that we used RDP connection. Why is this a problem we are now in vacation and we used our computer in our country to do the signup and verification process with anydesk.
Any idea how can i process this somewhere else and do it correctly faster and successfully.
Thanks for your kindness support.
Jump to: