My absolute last post on this absolute crap now, I’m getting fed up of this fucking Johnny Foreigner autist (just look at his post history, fucking cowardly alt, shit stirring about various DT Members).
Post from your main account you coward.
I’ve been on this forum & heavily invested in bitcoin since 2014. Bitcoin has made my life & I am forever grateful for discovering bitcoin back then. This place is like a second home to me, I’ve made RL friends from here & I’ve never once done anything that I’d deem as untrustworthy.
I’ve been working with sportsbet for years & consider a number of the guys there as friends. Firstly I’d like to address the bribery accusation, what shit are you talking here? You think I paid people to support or oppose a flag, utter nonsense. I messaged a few people I know to take a look at the flag & see what they thought but bribery? People have their own minds, who am I, I am the boss of nobody. The last time I checked none of the people I asked to take a look would do anything if they didn’t want to. How is that untrustworthy?
sportsbet.io are a multi million pound organisation, there’s no way they’d scam a guy over what is essentially for them, absolute pittance.
This shit should have stopped here -
Hi guys. I hope I'm not yet another unneeded cook but I would like to reiterate my suggestion in that we request both neymarjr12 and Sportsbet to both
proceed with this situation through a recognised gambling industry arbitrator -- AskGamblers.com.
@neymarjr12 Please if you haven't done so already, do open your case against them using this link:
https://www.askgamblers.com/casino-complaints/There is a tutorial there that I urge you to watch and then submit it and wait for it to appear on that same page (your complaint will register there if it meets all the requirements). Then, I would ask you to update this OP with all the information, I am more than certain Sportsbet will respond to that complaint there.
Why do this instead of involving all of us and others here?
1. As much as I respect and love many of the posters here -- I know almost all of them by name and consider them my friends and like-minded allies in gambling --
I do not think it is fair to ask you OR Sportsbet to disclose any private and confidential information. I, for one, would really not like to meddle with GDPR consequences, nor would I like anyone I know here to expose themselves to that very real, potentially litigious risk.
2. As much as I'd like to think my opinion counts (it is possibly not objective as I use Sportsbet myself), I don't think it is also fair to ask anyone to accept our unqualified observations, since none of us I believe actually work in the industry.
AskGamblers is the only 3rd-party, independent arbitrator that I trust and I know many others online trust as well. THEY are qualified to intervene and mediate.
3. AskGamblers decision will carry more weight, and should be final, more so than any decision either of us individually or as a group could possibly have. Casinos know their reputation and will be eager and keen to resolve this with them, in a way that protects their method (but opening themselves to inquiry by AskGamblers), and protects the user (so neither I nor anyone on this forum can access your data). We may be able to affect trust ratings here but
a flag by AskGamblers will affect trust ratings elsewhere online, arguably with wider impact.
OP, you can inform Sportsbet you are doing this, update the first post with relevant and updated information, and keep us abreast and informed.
I only just notice this thread and read through it, but I'm going comment just to explain why I'm opposing both flags:
Sportsbet.io is a business, and like all businesses they have the right to refuse service to anyone, without explanation. They aren't obligated to explain themselves to neymarjr12, or any of us. They made a business decision, and having taken the time to explain themselves in this thread should have been enough. They didn't have to do that, and they don't owe anyone any more than that.
2. I don't mind sharing my KYC documents with a small group of trusted users in this thread if it helps to solve my case.
This whole business is really silly. Who's to say the documents aren't stolen and have been passed around? How would any one on neymarjr12's list be able to determine that? @Royse777, would you accept this users documents in lieu of collateral for a loan? If not, then they shouldn't be enough to condemn a legitimate business.
@neymarjr12, I know you've repeatedly said that you've done nothing wrong, but forgive my skepticism. I couldn't help but notice your English is fairly good. Are you sure you didn't violate their TOS? Lets assume your documents are legit, are you from one of the countries highlighted below?
3.3. You are aware that the right to access and use the website and any products there offered, may be considered illegal in certain countries. We are not able to verify the legality of service in each and every jurisdiction, consequently, you are responsible in determining whether your accessing and using our website is compliant with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside. For various legal or commercial reasons, we do not permit accounts to be opened or used by customers resident in certain jurisdictions, including the United States of America (and her dependencies, military bases and territories), Australia, United Kingdom, Estonia, Netherlands or other restricted jurisdictions ("Restricted Jurisdiction") as communicated by us from time to time. By using the Website you confirm you are not a resident in a Restricted Jurisdiction.
The amount they offered him (which he has until now refused) is the sum of his deposits minus his withdrawals. In effect he would be getting a full refund, and they would go about their business, quite literally. Somehow it's not ringing the "scam alarm" to me.
This is not my understanding. The OP placed bets with his deposit, that Sportsbet appeared to have accepted that turned out to be winning bets. The net winnings are excluded from what is being offered to the OP.
I understand that philosophy, but we don't know the whole story, and Sportsbet.io isn't obligated to disclose it. In fact, considering what it would take to prove their suspicions to us, they are very likely obligated NOT to disclose it.
What if the OP is from the US, or another probated location? Do you suggest they should break the law, and pay the winnings? We don't know what evidence they have, and I'm not trusting a bitter newbie over an established business.
Multi Accounting Rule -
I'm still curious why it would be a problem if a user uses more than one account.
Free bets, promos, deposit bonus was already mentioned in the other thread I think. I will give you an example, how you could cheat the Multimaster Promo with heavy multi-accounting:
Source: https://sportsbet.io/promotions/weekend-multi-masterYou have 15³ = 3375 different combinations, minimum stake 0.1 mBTC, so total stake 337.5 mBTC. But you will win 3000 mBTC every weekend (if no one else does the same)
Take 100% first deposit bonus. You deposit 100,- and get 100,- on top. You do this with multiple accounts and always place opposite bets on these accounts. The one account plays "over", the other "under". One account will be empty, but the other has double the amount. Onto the next account. Rinse and repeat, until rollover requirement is done and you can withdraw more than you deposited into all these accounts.
Some bookies don't want you at their site no more. My account at Sportsbet is limited to ridiculously low amounts, I have no price boost anymore, even my max bet button is gone. They want to get rid of me and achieve that by making my account unusable. If multi-accounting was allowed, they couldn't get rid of me (or not that easy), since I could just open new accounts all the time. This is industry standard and they have all the right to do it. I am ok with it, though it's a bit annoying always I must confess, but nothing I can do.
sportsbet responded to all this literally 24 hrs after the accuser posted.
Hi Guys,
This matter has been discussed on an ongoing basis between the player and our relevant Sportsbook department.
Based on the initial information we had at hand, we decided to lock the account temporarily and contact the player to ask for more information on some matters.
We have asked several questions of the player, on many different email chains. We are not confident in the credibility of the answers vs the information we have at hand.
The decision was made to keep the account closed and refund the customer the difference between the deposits and withdrawals (102mbtc)
On no less than 4 occasions we have requested the customer to provide their nominated bitcoin wallet address so we can send back the money.
these emails date back a couple of weeks, so this is not a new request.
Regardless of the player is happy with the decision of closing their account or not, this is a decision that under the circumstances will not be reversed and the player will have the same amount of money they started with.
Occasion number 5: Neymarjr12: Can you please email back your desired bitcoin wallet address so we can return you the 102 mbtc. This will be done as soon as you send the details.
Thank you for your time all.
In the interest of serving other sportsbet.io customers evenly and fairly, I won't be allocating any more time to this matter. I trust you understand.
regards,
Steve,
Sportsbet.io
(edited)
They further responded even though they have zero obligation to (on a public forum)
Hi All,
Re: neymarjr12:
Our last email to neymarjr12 was sent 20/07/20 once again requesting a wallet address to return the initial deposits too. We have never ignored you and have in fact been prompt and clear in our communication.
We take any accusation extremely seriously and ignoring players is not how we resolve issues. Our history and activity on the forum speaks to that.
The simple matter of the fact here is that our Fraud Team cannot simply expose their methodology for detecting fraud for obvious reasons. When possible we try to show proof but in some cases it's not possible without giving away either sensitive information about the player or about our detection tools.
What we can say publicly is that we have a 100% match and have no doubt that this person was multi-accounting. We use many different tools and techniques in fraud and it’s not as rudimentary as IP matching as some people on the forum have expressed.
However, to be extra sure in this case we also asked this person to undergo KYC, which was not passed.
Given our findings and also our t&cs, we think it’s only fair to return 102 mBTC (deposits minus withdrawals)- something we’ve been trying to do for some time. What we don’t think is fair is to set a precedent of opening up cases publicly, infringing players’ privacy and giving out information which could help others circumvent fraud detection.
We’ve been on the forum since 2016 and since the beginning have tried to act with integrity and fairness. We're so very proud of being part of this community and for being known as a reputable sportsbook in the crypto space and therefore would never do anything to compromise that.
regards,
Steve,
Sportsbet.io
I trust this is enough to get people off my back, I will not comment on this again.