BUT it is neither DHL Global or DHL Express. Called them and they searched for me by Name, Address, Zip code, nothing. Nada.
I received an 11 digit tracking # and DHL representative told me Express uses 10 digits, and Global uses 13.
Don't know what else to say at this point.
Should be EXPRESS. Try without last Digit or without first Digit on dhl.com.
I tried both ways, and then tried calling them. I also asked DHL rep how long it took for their system to update shipment info she responded as soon as its scanned.
have you tried removing a digit one at a time and trying all possible combinations? as much volume as they are moving, and what sounds like chaos over there trying to process all these orders, Im sure the last thing on their mind is double checking for typing errors.
lol yes, like opening a new bank account depositing your entire live savings and being told. Guess what your bank and routing number is? Its a combination of 10 digits.
I think you just invented the bitcoin bank!