Think well have to agree to disagree with some of that.
Easy enough
My point was that even FUD can be dealt with in a professional and mature manner.
Yes it can. And the FUDders eat that right up. They will try their best (with much success) to turn your words against you by deliberate misinterpretation.
In fact, I would argue that using an "aggressive" approach just leads to it continuing for much longer than it needs to as opposed to just stating facts etc.
Not if you are sufficiently or excessively aggressive.
Besides which, some in the community itself will "handle" FUD lol.
Indeed. I am THAT guy in the community. I would encourage others to "handle" FUD at every opportunity.
PR, Marketing, it doesn't matter. Anyone on the team are representatives and how they deal with things reflects on the "product".
The product itself is completely independent of how FUD communications are dealt with. How the team communicates specific information specifically focused on disseminating information about the product DOES reflect on the product. Call an ass an ass, has nothing to do with the product. Refer to the product in a manner such as "check dis cool shit out" would be amateurish.
If you went into a board room meeting with potential investors, one certainly wouldn't get all aggressive if someone started pointing out flaws etc in your product.
I've been in board rooms. I've been aggressive and seen others be aggressive. There are times when that is exactly the most effective way to be. Suppose I see a flaw in a product that could set the consumer on fire. Suppose members of the board are in a meeting and two of those members (myself and Mr. Wimpybutt)are speaking about the issue to the remaining board members. Mr. Wimpybutt says "...there is concern that this product could pose a potential hazard in the form of excessive accumulation of heat therefore it would be appropriate to schedule a preproduction review and then consider potential amelioration measures in advance of shipping" and then suppose I were to say "...what my dumbass colleague is trying to say is that this shit will set a mutherfucker on fire and we need to fix this shit with a quickness" - which of us is being more clear about the problem and which of us is more clearly conveying the severity of the problem?
You would state facts and refute their claims in a professional manner.
Yes, but no. I would state facts. Very unprofessionally and be all up in everybody's face. I have found 100% of the time, I get my point across with no ambiguity, whereas others don't fare so well.
"Professional" is one of the words that most everybody defines incorrectly. "Professional" means it is your job, it has nothing to do with the verbiage used when communicating about the job or how one dresses for the job. Professional fighters fight for the paycheck and professional football players do it for the money. Neither of them show up in a suit and tie for their job or use flowery namby-pamby vocabulary with their opponents in the ring or on the field.
Just because this is a forum filled with "trolls" etc does not mean you have to treat it much different.
Saywhut?!?
I often go into a thread and ask pointed questions. I'm not there to FUD or troll, my questions are genuine and how they're responded to tells me a lot about the people involved.
I suspect that you've accidentally or deliberately misunderstood something. I said deal with legit questions mildly and reasonably. I then said to kick some face when FUD is in the air. It seems you missed the first part, for whatever reason.
I appreciate the devs etc that actually answer the questions with facts including any flaws their product may have. If I'm going to do more than just flip a coin for short term profit, I want to know that there's some mature people behind it as that gives me a sense of the potential longevity of the coin.
I'm with you on this one. Genuine requests for information or clarification of information should beget genuine answers.
Recently I was looking into a coin and found that there was a problem with their website and wiki. My first post in their thread was to let them know it was down. The dev immediately "attacked" me as fudding etc.
That was uncool from the dev.
Typically I would have just walked away and never looked at the coin again. But I posted again to show him that it was in fact down. He apologized for jumping to conclusions and fixed the site. I appreciated that he had the maturity to admit he was wrong.
Damn straight. If he was man enough to admit he was wrong, that's good. We all will be mistaken at some point. It's natural and normal. The people who defend their actions to the death, when they are in the wrong, they need a good spanking.