hi I need help! I lost access to my account that had a zcash balance of 0.071 ish zec ..I didn't realize I didn't make an account until it was to late and I lost access to my pre made account..my mobile IP address is hidden (I sent you a message privately) and the deposit address to deposit zec to my account was t1V8CAPmVyz6gpiW5YPLLKuLNkSJj1G7uSE and I deposited 0.0597 zec ...I was about to cash out my zcash to t1gyi5xt8RhVY2xHGbXHFN54AgbZqiiVEWm but before I was able to I lost access to my account please help me, I've been waiting a few days already for your support to reply to my messages about this! when can I expect some help from you guys? only reason I'm asking is because that 0.071 zec was all I have in crypto at the moment, so it's everything I got and I'm afraid I might not get it back
I had the same issue long time ago and it was fixed in less than 24 hours by pm, just checked his bitcointalk account "last active September 22". Probably he is very busy in real life, what you can do now is waiting and keep checking his account, once he is online then you should send a reminder about your issue so your issue can be fixed asap.
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