@gatsby
dont go soft on them. they screwed up
@barbaron
all your problems resolved?
Topic: 🏆🥇 MALUBIT.com🥇🏆 - ⚽🏀🏒Bitcoin Sports Betting - page 21. (Read 7885 times)
Gatsby,
Please send us an email with your explanation so we can analyse the situation and find a solution for the problem.
Because there is not user matched in our system with your username here.
Please send us an email with your explanation so we can analyse the situation and find a solution for the problem.
Because there is not user matched in our system with your username here.
Thank you. I have sent an email. I am hopeful this was just a simple misunderstanding and can be resolved.
Gatsby,
Please send us an email with your explanation so we can analyse the situation and find a solution for the problem.
Because there is not user matched in our system with your username here.
Please send us an email with your explanation so we can analyse the situation and find a solution for the problem.
Because there is not user matched in our system with your username here.
The matter regarding barbaron has been resolved, and his account has been reactivated again.
Next time, please inform us that you are planning to use more locations to access your account. Our system is designed to prevent abusive usage of the accounts, when to much Ip addresses are recognised, the system will block the account. Then we investigate the matter, and in this case we have decided to reactivate your account again after your explanations.
However, please next time inform us.
Next time, please inform us that you are planning to use more locations to access your account. Our system is designed to prevent abusive usage of the accounts, when to much Ip addresses are recognised, the system will block the account. Then we investigate the matter, and in this case we have decided to reactivate your account again after your explanations.
However, please next time inform us.
What about me. Can I get some resolution? Your company's email indicated I violated your TOS but did not tell me what. It simply said I "knew" what I did. Perhaps it was also with multiple IP's as I bet from home and 2 work locations. As I said in my earlier emails with your staff you have a great platform and I enjoyed betting there. I won't apologize for winning 90% of my bets the first week but in fact after my withdrawal was cancelled and my balance restored I did lose a bit. After my winnings were then removed due to an alleged TOS I did become angry. I did not do anything but bet the offerings you made and I won fair and square. So at that point I did not believe you would even refund my deposit so when you closed my account for posting here I considered my money lost. So I was a little nasty and I apologize. Perhaps it was all a misunderstanding.
Being in the USA your book has great potential as you offer markets not available otherwise. I think there is a huge opportunity for you to gain clients here.
I will await your reply.
The matter regarding barbaron has been resolved, and his account has been reactivated again.
Next time, please inform us that you are planning to use more locations to access your account. Our system is designed to prevent abusive usage of the accounts, when to much Ip addresses are recognised, the system will block the account. Then we investigate the matter, and in this case we have decided to reactivate your account again after your explanations.
However, please next time inform us.
Next time, please inform us that you are planning to use more locations to access your account. Our system is designed to prevent abusive usage of the accounts, when to much Ip addresses are recognised, the system will block the account. Then we investigate the matter, and in this case we have decided to reactivate your account again after your explanations.
However, please next time inform us.
@barbaron
ignore trolls and never stop informing people until malubit disappear
ignore trolls and never stop informing people until malubit disappear
the best online casino support I've ever met
I also beginning to wonder if the owner pays him for making a fool of himself..
@barbaron
ignore trolls and never stop informing people until malubit disappear
ignore trolls and never stop informing people until malubit disappear
the best online casino support I've ever met
@malubit
Here is a screenshot from my email, when I received email with request to reset my password: 29.02.2020 01:56
https://imgur.com/a/U9Xtyeh
Here is a screenshot from my account My bets: 29.02.2020 01:58 when somebody else but not me cancel withdrawal and placed bet with 1087.5 mBTC
https://imgur.com/a/xqRR5ta
If it is not You, and I am not also I am sure in this period You can check from which IP, MAC address or whatever it can be checked very detailed and deeply by Your security department to see who login into my account why was send request for reset of my password /maybe it was activated some protection from Your software/ and cancel withdrawal and place bet with 1087.5 mBTC.
Maybe You have very big problem with security of Your page?
You disable my account, because You claim, that my account is accessed from 4 different locations.
I can tell You for sure and it can be checked by You, that since I have registered with malubit.com on 20.02.2020 18:47 and before 29.02.2020 01:56
I have accessed malubit.com only from one country. From different towns, yes - because I travel much, but only from Bulgaria.
Here is a screenshot from my email, when I received email with request to reset my password: 29.02.2020 01:56
https://imgur.com/a/U9Xtyeh
Here is a screenshot from my account My bets: 29.02.2020 01:58 when somebody else but not me cancel withdrawal and placed bet with 1087.5 mBTC
https://imgur.com/a/xqRR5ta
If it is not You, and I am not also I am sure in this period You can check from which IP, MAC address or whatever it can be checked very detailed and deeply by Your security department to see who login into my account why was send request for reset of my password /maybe it was activated some protection from Your software/ and cancel withdrawal and place bet with 1087.5 mBTC.
Maybe You have very big problem with security of Your page?
You disable my account, because You claim, that my account is accessed from 4 different locations.
I can tell You for sure and it can be checked by You, that since I have registered with malubit.com on 20.02.2020 18:47 and before 29.02.2020 01:56
I have accessed malubit.com only from one country. From different towns, yes - because I travel much, but only from Bulgaria.
Hello sportfans!
Tonight another great Ice Hockey game is coming up.
Washington Capitals vs Philadephia Flyers
Pre match betting available here:
https://malubit.com/eng/events/48888
And of course also load of markets available when the event is live.
Tonight another great Ice Hockey game is coming up.
Washington Capitals vs Philadephia Flyers
Pre match betting available here:
https://malubit.com/eng/events/48888
And of course also load of markets available when the event is live.
Which license do you carry guys ? is it Costa Rica only?
Please detail
Please detail
Throwing accussations without proofs will not help you to find out what happened. It also certainly won't help you to get information about IP from malubit.com.
True, thats what I have been telling him about it and he cant seems to understand it. He keeps on insisting that the site is at fault.
Im not siding with the side nor am I saying that he is at fault but what Im saying is that there is no way to prove both claim
Hello Malubit,
I have a question about LIVE BETTING. How long after the ond of game, or event is updated the status in "My bets"?
Is it always the same time period or does it depend on what we bet on?
I have a question about LIVE BETTING. How long after the ond of game, or event is updated the status in "My bets"?
Is it always the same time period or does it depend on what we bet on?
It should be graded minutes after the match ended as per my experience
Hello Malubit,
I have a question about LIVE BETTING. How long after the ond of game, or event is updated the status in "My bets"?
Is it always the same time period or does it depend on what we bet on?
I have a question about LIVE BETTING. How long after the ond of game, or event is updated the status in "My bets"?
Is it always the same time period or does it depend on what we bet on?
@dodgrad
I am really sorry for Your loss, mate! Cross fingers next time for better luck with Your betting activity to make our little test.
I cannot stop digging into my big problem until I understand who do that operations instead of me with my account and my money!
I am really sorry for Your loss, mate! Cross fingers next time for better luck with Your betting activity to make our little test.
I cannot stop digging into my big problem until I understand who do that operations instead of me with my account and my money!
Till now I lost half of what I won, but I will need to play with something.. Let see how it will go.
I understand you, but your case is very strange, is about larg amount and I am sure that if your account has been hacked, you will have to explain it officially, not only by posting on forum. Throwing accussations without proofs will not help you to find out what happened. It also certainly won't help you to get information about IP from malubit.com.
Try this one Russia - Premier League PFC Sochi - Gazovik Orenburg PFC Sochi DNB
@dodgrad
I am really sorry for Your loss, mate! Cross fingers next time for better luck with Your betting activity to make our little test.
I cannot stop digging into my big problem until I understand who do that operations instead of me with my account and my money!
I am really sorry for Your loss, mate! Cross fingers next time for better luck with Your betting activity to make our little test.
I cannot stop digging into my big problem until I understand who do that operations instead of me with my account and my money!
@malubit
Here is a screenshot from my email, when I received email with request to reset my password: 29.02.2020 01:56
https://imgur.com/a/U9Xtyeh
Here is a screenshot from my account My bets: 29.02.2020 01:58 when somebody else but not me cancel withdrawal and place bet with 1087.5 mBTC
https://imgur.com/a/xqRR5ta
If it is not You, and I am not also I am sure in this period You can check from which IP, MAC address or whatever it can be checked very detailed and deeply by Your security department to see who login into my account why was send request for reset of my password /maybe it was activated some protection from Your software/ and cancel withdrawal and place bet with 1087.5 mBTC.
Maybe You have very big problem with security of Your page?
You disable my account, because You claim, that my account is accessed from 4 different locations.
I can tell You for sure and it can be checked by You, that since I have registered with malubit.com on 20.02.2020 18:47 and before 29.02.2020 01:56
I have accessed malubit.com only from one country. From different towns, yes - because I travel much, but only from Bulgaria.
Here is a screenshot from my email, when I received email with request to reset my password: 29.02.2020 01:56
https://imgur.com/a/U9Xtyeh
Here is a screenshot from my account My bets: 29.02.2020 01:58 when somebody else but not me cancel withdrawal and place bet with 1087.5 mBTC
https://imgur.com/a/xqRR5ta
If it is not You, and I am not also I am sure in this period You can check from which IP, MAC address or whatever it can be checked very detailed and deeply by Your security department to see who login into my account why was send request for reset of my password /maybe it was activated some protection from Your software/ and cancel withdrawal and place bet with 1087.5 mBTC.
Maybe You have very big problem with security of Your page?
You disable my account, because You claim, that my account is accessed from 4 different locations.
I can tell You for sure and it can be checked by You, that since I have registered with malubit.com on 20.02.2020 18:47 and before 29.02.2020 01:56
I have accessed malubit.com only from one country. From different towns, yes - because I travel much, but only from Bulgaria.
@dodgrad
Do You withdraw money from there, and if it is not secret - which amount?
Do You withdraw money from there, and if it is not secret - which amount?
I am waiting for two more matches from my ticket, which will start in about 2-3 hours. If I win, I will make a withdrawal and I will definitely inform you about how long it lasted. I play a lot more carefully than you do, so it will definitely not be 1 BTC.
@dodgrad
congratulations for the winning, mate! Did You request withdrawal already? Please keep us informed in relation with withdrawal!
BTW:vThe screenshot, which You have posted not looking like from the malubit.com.
https://imgur.com/a/PrSr72e
I still didnt request withdrawal, but will do that probably today a bit later. Will let you know.
Screenshot is from malubit.com
On the right side you have little arrow down, when you click on it and you have "multi bet", exactly this list will be shown.
@dodgrad
please let me know when You request the withdrawal and the progress of the withdrawal, thank You!
Dear users,
We understand that some confusion arises regarding the display of payouts and cancellation of payout and transaction history. The technical department is currently looking at this, to make it easier to view and to make it clearer to users what the status of the transaction is with the date and time achieved, which will therefore be synchronized. As already explained before, our external system is using a different timezone. We will find a solution for this to make the total in 1 timezone for both users and the external system.
When this implementation is done, we will let you know here on the forum.
We understand that some confusion arises regarding the display of payouts and cancellation of payout and transaction history. The technical department is currently looking at this, to make it easier to view and to make it clearer to users what the status of the transaction is with the date and time achieved, which will therefore be synchronized. As already explained before, our external system is using a different timezone. We will find a solution for this to make the total in 1 timezone for both users and the external system.
When this implementation is done, we will let you know here on the forum.
I deposited some money, place small bets and then try to withdraw. I made the withdrawal request 7.05 PM and cancel it 5 minutes later.
But I am afraid you are wrong again, check the screenshot.
As you can see, what Malubit indicated, was correct. The system shows a difference from 2 hours and displayed the time on the moment when the user requested the withdrawal (although it is in another timezone, but that is not really relevant, as this was already explained by them).
Malubit, maybe you can solve this timezone settings for users to make it more clear, because some people do not understand the time difference display in account settings. I have to say its a little confusing but for me its not a problem.
in the screenshot; exactly what malubit explained, time difference of 2 hours and also the same date/time on the moment user requests withdrawal
https://i.imgur.com/onffkfd.jpg
Do I miss something are you again dont know where you talking about?
But I am afraid you are wrong again, check the screenshot.
As you can see, what Malubit indicated, was correct. The system shows a difference from 2 hours and displayed the time on the moment when the user requested the withdrawal (although it is in another timezone, but that is not really relevant, as this was already explained by them).
Malubit, maybe you can solve this timezone settings for users to make it more clear, because some people do not understand the time difference display in account settings. I have to say its a little confusing but for me its not a problem.
in the screenshot; exactly what malubit explained, time difference of 2 hours and also the same date/time on the moment user requests withdrawal
https://i.imgur.com/onffkfd.jpg
Do I miss something are you again dont know where you talking about?
good one barbaron
they are all real customers for sure
)
they are all real customers for sure
)
mates,
to stop discuss here what is probably and what is not, it is so simple to do that and it is costless:
I call any active customer of malubit to submit withdrawal request, make screenshot. Mark the exactly time.
After three hours , please cancel the withdrawal request and make again screenshot and mark again the exactly time.
Please post here result from Your test. I really can't do that with my account, because malubit close my account.
It is so simple. Why all talks and nobody want to do this? It would be absolute proof of words of malubit - because here all You defend him.
Proof it, please by this easy and costless way, since You are real customers and have money into Your accounts
to stop discuss here what is probably and what is not, it is so simple to do that and it is costless:
I call any active customer of malubit to submit withdrawal request, make screenshot. Mark the exactly time.
After three hours , please cancel the withdrawal request and make again screenshot and mark again the exactly time.
Please post here result from Your test. I really can't do that with my account, because malubit close my account.
It is so simple. Why all talks and nobody want to do this? It would be absolute proof of words of malubit - because here all You defend him.
Proof it, please by this easy and costless way, since You are real customers and have money into Your accounts
Jump to: