Unfortunately they don't respond to any emails or chats
the withdrawal request was made for over a month and never any response
Hi,
From an initial review it seems this user is creating multiple accounts to abuse the freebies, and therefore probably tripped up some of the automated multiple account checks. It seems quite obvious, because they used sequential email addresses - almost identical nicknames and so on. Very obvious.
The support team do not usually prioritize responding to obvious multiple account freebie abusers - we get hundreds a day. The team focuses on genuine players - and always will.