MegaPari | Gambling&Betting | Deposit in Crypto! - page 19.

Wiwo

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Quote from: notblox1 on June 20, 2023, 10:17:50 AM

Quote from: Team_MegaPari on June 20, 2023, 06:09:40 AM

Hey. Sorry that you had to wait to withdraw your winnings. I have got a notification from the payment department that your request was processed successfully. The payment operator has rejected the payment due to technical issues (they have not provided a detailed answer) and now all is fixed. Hope this experience won't influence your overall impression. Such things happen as we can not control the operations of our partners. Anyway, we constantly revise our payment portfolio and if some agent works not properly, we search for better performance. Thank you and good luck!

Yes I can confirm that after many attempts I finally received my coins and with that, I completed my testing of Megapari Casino.
I know things like this can happen but sadly it did affect my overall picture of your casino, and I tried to be honest about my experience.
You need to work really hard to improve many things, starting from support, email communication, more detailed withdrawal information on the profile page, and other things.

This is not a good experience for the player because as he mentioned that he received the payment after many attempts and that is not good enough if ops need to work with the payment partner or have it changed for a better payment experience for the player.

Because no one wants to make multiple attempts before being able to withdraw their funds, but also the ops have said that everything is fixed and the payment network is back to normal now so let's hopes thing change in the positive. I

Mahdirakib

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@Team_MegaPari, Do you know the second pinned post rules of the gambling board?

Quote from: BadBear on January 10, 2014, 02:38:54 AM

To be specific, I'm referring to "Post in this thread for free x". That belongs in Games and Rounds. Though it isn't limited to that, in general you shouldn't be giving people incentives to post in your thread, it's disruptive to actual discussion.

I can see that you are running a review campaign here and some forum members are submitting a long review/feedback in your ANN thread: [CFNP] MegaPari Review campaign | Reward 0.0011 BTC (≈$30)

Therefore, those forum members are submitting a long review here in order to receive 0.0011 BTC, and those posts are interrupting on the general discussion in your thread. Which is violating the pinned post rules. You have to create a thread in the Games and rounds or Services, then ask the participants to submit the review in the dedicated thread by deleting the review from this thread. FYI, other casinos have run the review campaign recently without breaking the pinned post rules (example 1, example 2, example 3, example 4).

UmerIdrees

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Quote from: Team_MegaPari on June 19, 2023, 08:35:16 AM

- You can't change the currency after registration but you can add different wallets in other currencies!

By the way, what is the main purpose of choosing the main currency at the time of signup, and also why it can't be changed later?
There may be some specific reason for this and I am interested in knowing them.

Also, I am a fan of cricket and usually bet on cricket matches. However, I noticed that most of the bets for the cricket matches are available prior to the start of the match but not available during the match. Why is it so?

And do you have a specific link that can show me only available cricket matches bets?

Team_MegaPari

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Quote from: SamReomo on June 21, 2023, 03:08:26 AM

Thank you so much for those kind words. That means a lot for me!
I have sent you my country details and the link of the typo as a DM message, I hope that will be helpful to fix the issue. I also added screenshot of the typo so you can better find out that how it looks in real. I'm very sure that Team MegaPari will fix the typo soon. Best of luck!

Hey. I have got your message and passed it to the product team. Thanks for your contribution once more

SamReomo

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Quote from: Team_MegaPari on June 16, 2023, 06:45:35 AM

Hey. Such an amazing review! Thank you so very much for your effort. I have stressed the main points for other users to see. Regarding your suggestions - please tell me your country via DMs and share a link with a typo, if you don't mind. Will be highly appreciated. Also stay tuned and visit our ANN thread from time to time, I'm sure we will be able to offer you even more excitement! C:

Thank you so much for those kind words. That means a lot for me!

I have sent you my country details and the link of the typo as a DM message, I hope that will be helpful to fix the issue. I also added screenshot of the typo so you can better find out that how it looks in real. I'm very sure that Team MegaPari will fix the typo soon. Best of luck!

Team_MegaPari

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Quote from: notblox1 on June 20, 2023, 10:17:50 AM

Yes I can confirm that after many attempts I finally received my coins and with that I completed my testing of Megapari casino.
I know things like this can happen but sadly it did affected my overall picture of your casino, and I tried to be honest in my experience.
You need to work really hard to improve many things, starting from support, email communication, more detailed withdrawal information in profile page, and other things.

Hey. It is important to note points of improvement. Each month, I observe significant updates that contemplate to the overall improvement of our services. Anyway, it is always a journey and we are happy that you guys with us <3

notblox1

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Quote from: Team_MegaPari on June 20, 2023, 06:09:40 AM

Hey. Sorry that you had to wait to withdraw your winnings. I have got a notification from the payment department that your request was processed successfully. The payment operator has rejected the payment due to technical issues (they have not provided a detailed answer) and now all is fixed. Hope this experience won't influence your overall impression. Such things happen as we can not control the operations of our partners. Anyway, we constantly revise our payment portfolio and if some agent works not properly, we search for better performance. Thank you and good luck!

Yes I can confirm that after many attempts I finally received my coins and with that I completed my testing of Megapari casino.
I know things like this can happen but sadly it did affected my overall picture of your casino, and I tried to be honest in my experience.
You need to work really hard to improve many things, starting from support, email communication, more detailed withdrawal information in profile page, and other things.

Team_MegaPari

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Quote from: notblox1 on June 16, 2023, 01:08:19 PM

MegaPari can you explain what are you doing with request №1617918127 ?! Tongue

Hey. Sorry that you had to wait to withdraw your winnings. I have got a notification from the payment department that your request was processed successfully. The payment operator has rejected the payment due to technical issues (they have not provided a detailed answer) and now all is fixed. Hope this experience won't influence your overall impression. Such things happen as we can not control the operations of our partners. Anyway, we constantly revise our payment portfolio and if some agent works not properly, we search for better performance. Thank you and good luck!

piebeyb

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Quote from: Team_MegaPari on June 19, 2023, 08:50:55 AM

Quote from: Harkorede on June 19, 2023, 08:10:25 AM

While the mobile web page is light and optimal, I saw that there is an Android app for mobile, while there was an app "Testflight" for iOS and the Megapari app is no longer available for it, are there any plans to have a standalone iOS app in the nearest future.

The IOS app will be available soon again. We expect it to happen in 2-3 weeks.

It doesn't have an IOS application but I believe it will make it easier for all users to play gambling without having to open a browser on a cellphone or a browser on a laptop, to be honest the mobile browser can still access Megapari properly without a bit of a problem , loads perfectly even lighter , but I haven't yet tried the app for android even though i have a phone that supports android.

I prefer to use a browser on my cellphone because it's easier and more comfortable now, it seems like a lot of people are still using a browser like me, but whatever it is, everyone still has their own tastes, it should be appreciated by the megapari team for making it easy for users for easier access to their gambling platform using their upcoming android and IOS applications. Wink

Team_MegaPari

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Quote from: Harkorede on June 19, 2023, 08:10:25 AM

While the mobile web page is light and optimal, I saw that there is an Android app for mobile, while there was an app "Testflight" for iOS and the Megapari app is no longer available for it, are there any plans to have a standalone iOS app in the nearest future.

The IOS app will be available soon again. We expect it to happen in 2-3 weeks.

Fivestar4everMVP

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Quote from: OcTradism on June 14, 2023, 09:21:55 PM

Quote from: Haunebu on June 14, 2023, 08:10:53 AM

The FAQ section should answer basic queries in a simple and easy to understand manner. I listed some below.

- Minimum deposit(All currencies)
- Minimum withdrawal(All currencies)
- House edge for various games
- Information about your KYC policy

These are just a few that I thought off from the top of my head.

FAQ should have information for withdrawals like

- Time of withdrawal approval and completion like almost immediately, within 3 to 6 hours or 24 hours.
- Maximum withdrawal amount per withdrawal and withdrawal limit per 24 hour ...
- Withdrawal fee.

For most platforms I've used, note I called it platform because it not casinos alone, all the withdrawal information you mentioned are all contained on the withdraw page itself, and personal, I feel that if all this information is contained on the withdrawal page, there is really no need having the same in the FAQ.

And besides, another reason why I think your suggestion is not viable is because..
1. Different coins running on different blockchain networks have different times transactions get confirmed, or maybe you are referring to the casino part itself, most can not tell you how long it will take before your withdrawal is approved or how long before a withdrawal request is processed, maybe because there is actually no timeframe slated for such - just contact customer care if you feel the withdrawal request is taking too long to get an approval and possibly processed.

2. Again, different coins have different maximum withdrawal amount per withdrawal, and so also with 24 hours withdrawal limit.
3. Same thing, bitcoin withdrawal fee is not same as Ethereum withdrawal fee..

All this informations, like I said earlier, are better accessed on the withdrawal page which holds the need withdrawal information for the coins respectively

notblox1

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Here is update on my situation with MegaPari.

After trying to withdraw my coins on June 13 and after facing many problems with USDT withdrawal not working, I had to wait 2 days to receive first email from MegaPari.
I asked support several times what is happening but I was getting conflicting answers from different people.

Than yesterday I received this short new email, asking me to to make withdrawal request again:

I visited my account again and I saw this.
There are three rejected withdrawal attempts, two times for 2 USDT and one for 68 USDT.
It is saying that withdrawals got denied by operator because of some unknown processing error:

So it has been more than 80 hours since I first tried to withdraw my coins, and more than 24 hours since last time they asked me to withdraw again.
This is all very slow process, like I am withdrawing 70 million USDT, and not 72 USDT.
I never wasted so much time trying to withdraw coins from any other casino in my life.

MegaPari can you explain what are you doing with request №1617918127 ?! Tongue

Team_MegaPari

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@notblox1 @Haunebu @OcTradism Thank you guys for your notes. We will launch a large informative project very soon to cover all these questions that may appear during the game.

OcTradism

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Quote from: Haunebu on June 14, 2023, 08:10:53 AM

The FAQ section should answer basic queries in a simple and easy to understand manner. I listed some below.

- Minimum deposit(All currencies)
- Minimum withdrawal(All currencies)
- House edge for various games
- Information about your KYC policy

These are just a few that I thought off from the top of my head.

FAQ should have information for withdrawals like

- Time of withdrawal approval and completion like almost immediately, within 3 to 6 hours or 24 hours.
- Maximum withdrawal amount per withdrawal and withdrawal limit per 24 hour ...
- Withdrawal fee.

Haunebu

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Quote from: Team_MegaPari on June 13, 2023, 04:40:31 AM

> Another suggestion is to add an FAQ section that answers important queries on the top/bottom of the page since the blog option is pretty much pointless.

Would you mind to elaborate? What questions would you like to see there? I was thinking to create such kind of thing - its important to understand what questions should be answered.

The FAQ section should answer basic queries in a simple and easy to understand manner. I listed some below.

- Minimum deposit(All currencies)
- Minimum withdrawal(All currencies)
- House edge for various games
- Information about your KYC policy

These are just a few that I thought off from the top of my head.

notblox1

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It has been more than 24 hours passed since I made withdrawal of 68 USDT and nothing happened, I didnt receive any emails and no coins arrived.
There is nothing suspicious I did, I only played few casino games and I won a little money.
Compared to all other casinos I used this is slowest service and worst support I ever saw.
I received some error messages written in Russian language, so everyone be very careful using this website.
For many stuff I spoke above I have screenshot proof and I am preparing another report in different topic.

I am asking Team_MegaPari to send me coins I won fair and square.

Team_MegaPari

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Quote from: notblox1 on June 13, 2023, 07:58:37 AM

I understand now, but this whole system is bad and complicated in my opinion, even more so when you pair it with MegaPari support.

Nice topic for a MegaPari Academy c;

Quote

This is not enough if there is nothing about it on your website.
All those people who are not hanging on bitcointalk forum could get in trouble like this.

Maybe we will place some banner in future. I will talk to the team, thanks!

Quote

No I was not contacted by security dept, and it is silly for me to pass any verification for withdrawing 68 USDT that I was only testing how everything works.
I am not going to send any of my personal documentation for this amount of money to anyone in the world.

Fair, if you don't intend to continue exploring the website. After verification, all options of the website are open for you, including big withdrawals. Moreover, we tend to thank our loyal audience with generous bonuses and giveaways designed specially for the bitcointalk community.

notblox1

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Quote from: Team_MegaPari on June 13, 2023, 07:38:30 AM

I believe your request was not considered properly. Yes, same happens if you withdraw your funds. If you have USDT as main currency on your MegaPari account and you withdraw to LTC wallet, the currency exchange takes place. It's better to create multiple payment wallets.

I understand now, but this whole system is bad and complicated in my opinion, even more so when you pair it with MegaPari support.

Quote from: Team_MegaPari on June 13, 2023, 07:38:30 AM

I have made several announcements here on the thread that some crypto are under maintainance. Please note, that if you were asked to get in touch with the security dept, it means that the team welcomes you to pass the verification process.

This is not enough if there is nothing about it on your website.
All those people who are not hanging on bitcointalk forum could get in trouble like this.

Quote from: Team_MegaPari on June 13, 2023, 07:38:30 AM

Please note, that if you were asked to get in touch with the security dept, it means that the team welcomes you to pass the verification process.

No I was not contacted by security dept, and it is silly for me to pass any verification for withdrawing 68 USDT that I was only testing how everything works.
I am not going to send any of my personal documentation for this amount of money to anyone in the world.

Team_MegaPari

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Quote from: notblox1 on June 13, 2023, 06:15:53 AM

And what happens with withdrawals, same thing in reversal?
Support told me many times that I can only withdraw coin that I deposited, and in reality I made withdrawal of USDT after depositing LTC.
Either support is not speaking English very good or they cant explain it correctly.

I believe your request was not considered properly. Yes, same happens if you withdraw your funds. If you have USDT as main currency on your MegaPari account and you withdraw to LTC wallet, the currency exchange takes place. It's better to create multiple payment wallets. I have made several announcements here on the thread that some crypto are under maintainance. Please note, that if you were asked to get in touch with the security dept, it means that the team welcomes you to pass the verification process.

notblox1

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Quote from: Team_MegaPari on June 13, 2023, 04:40:31 AM

Hey. Honestly, I also dont really get what you mean by "main currency". You are welcome to add multiple wallets in any currency you like. Please check this instruction:

When I registered account I was asked to select one currency.
I deposited different coin in my account.

Quote from: Team_MegaPari on June 13, 2023, 04:40:31 AM

In order to avoid exchange difference, you are welcome to add wallets to your account in any currency you would like. For example, add a USDT Tether wallet at MegaPari to your account and deposit from your USDT Tether wallet. Otherwise, as you can see on the screenshot, the currency of my deposits are in MAD, but the account is in EUR. So, when I deposit in MAD, the internal system will exchange MAD to EUR and credit the end sum after the exchange. Does it make sense for you?

And what happens with withdrawals, same thing in reversal?
Support told me many times that I can only withdraw coin that I deposited, and in reality I made withdrawal of USDT after depositing LTC.
Either support is not speaking English very good or they cant explain it correctly.

Quote from: Team_MegaPari on June 13, 2023, 04:40:31 AM

Regarding your withdrawal - some coins are closed for maintainance at the moment. It is true that if your last deposit is in LTC, you should withdraw with LTC. And what you mean reducing USDT? Have you been credited 2 dollars for sth?

No.
Why would I even try withdrawing 2 USDT two times? Cheesy

I entered amount I wanted to withdraw, and only 2 USDT was deducted from my account two times.
There was no announcement or any warning that some coins are not available for withdrawal, and support was not helpful at all.

Today I tried to withdraw again, before that I asked support and they told me USDT should work fine.
After I completed withdrawal nothing happened and status was shown just this -, so I asked support again and they told me Security Department is dealing with this and I should wait for about 24 hours...

Another thing is that I cant see any addresses I used for withdrawal in transaction history, this should be added with more details in my account page.

Topic: MegaPari | Gambling&Betting | Deposit in Crypto! - page 19. (Read 12245 times)