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Topic: Minerwarez official Canaan Distributor - page 5. (Read 6374 times)

newbie
Activity: 34
Merit: 0
December 29, 2017, 08:43:34 AM
#59
I just picked up 40 more units from my unofficial dealer today. He has the units in hand you hand him the money and load up the miners.

Who? How long does it take to get your hands on them and for how much?
newbie
Activity: 56
Merit: 0
December 29, 2017, 05:22:53 AM
#58
Are they marked up pretty heavily? Or the msrp $1450?
newbie
Activity: 63
Merit: 0
December 29, 2017, 03:33:08 AM
#57
I just picked up 40 more units from my unofficial dealer today. He has the units in hand you hand him the money and load up the miners.
newbie
Activity: 70
Merit: 0
December 28, 2017, 07:45:09 AM
#56
I have not heard a solid date yet. I placed my order on 10/25/2017
newbie
Activity: 68
Merit: 0
December 27, 2017, 11:23:29 PM
#55
Anyone hear when they are gonna start shipping the december batch?
newbie
Activity: 70
Merit: 0
December 27, 2017, 01:09:40 PM
#54
Canaan, and Minerwarez, have done the best that they could have in a shitty situation.

I'd say that we should all hope that other manufacturers begin to take note and follow suit with a customer service model that actually provides us with some visibility at to what the hell is going on with our miners.

I received the email from Minerwarez stating the 2 week delay and shrugged my shoulders. Having purchased from them previously I have no concern that they'll come through this time as well.

Good, yeah I have confidence in them, I’m becoming quite impatient but I will wait.
newbie
Activity: 70
Merit: 0
December 26, 2017, 09:44:38 PM
#53
I ordered on October 25th. The December 5th shipping.havn not received them.
I also noticed that blokforge released and sold out a small batch of 741’s today (12/26/2017) and they’re shipping the 5th of Jan or something.

But those are gone too.


I got the email on the 19th also. I hope to get an email of shipment soon.

BTC
newbie
Activity: 63
Merit: 0
December 20, 2017, 10:09:58 PM
#52
I have purchased miners from another vendor and will continue to wait for Minerwarez to ship the 3 I ordered. But I had to pay double the price for the ones I am installing now!

I understand the laws of supply and demand but I used an official distributor so I would not have this issue..  At least I am not at at the end of the rope as I did find some other units. In fact here is a photo of me installing them.

https://preview.ibb.co/cEN5Km/Mine_001.jpg
newbie
Activity: 63
Merit: 0
December 20, 2017, 09:57:54 PM
#51
Getting nervous, My order was supposed to ship out on Dec 5 and here it is Dec 19 and I just got a email stating there is still delay.

They did offer a refund in USD but I paid with coin, The 0.41085399 coin I paid is now worth 7k as of today and if I get a refund in USD  that does not give me enough to order from a distributor who does have units on hand!

SMH.....

What did you order, and when did you order them?

3 - A741 units on Oct 30 2017
full member
Activity: 211
Merit: 100
December 20, 2017, 07:27:47 AM
#50
Getting nervous, My order was supposed to ship out on Dec 5 and here it is Dec 19 and I just got a email stating there is still delay.

They did offer a refund in USD but I paid with coin, The 0.41085399 coin I paid is now worth 7k as of today and if I get a refund in USD  that does not give me enough to order from a distributor who does have units on hand!

SMH.....

What did you order, and when did you order them?
newbie
Activity: 63
Merit: 0
December 19, 2017, 09:16:13 PM
#49
Getting nervous, My order was supposed to ship out on Dec 5 and here it is Dec 19 and I just got a email stating there is still delay.

They did offer a refund in USD but I paid with coin, The 0.41085399 coin I paid is now worth 7k as of today and if I get a refund in USD  that does not give me enough to order from a distributor who does have units on hand!

SMH.....
full member
Activity: 149
Merit: 100
November 24, 2017, 08:10:28 PM
#48
I recently got issues with the AUC3, which wasn't flashed when it's shipped. They sent me a new one within a week of email back and forth. nice job Minerwarez.
newbie
Activity: 14
Merit: 0
November 24, 2017, 02:36:27 PM
#47
Canaan, and Minerwarez, have done the best that they could have in a shitty situation.

I'd say that we should all hope that other manufacturers begin to take note and follow suit with a customer service model that actually provides us with some visibility at to what the hell is going on with our miners.

I received the email from Minerwarez stating the 2 week delay and shrugged my shoulders. Having purchased from them previously I have no concern that they'll come through this time as well.
legendary
Activity: 1540
Merit: 1001
November 23, 2017, 11:16:56 PM
#46
I received shipping labels yesterday that my 20-November batch will ship on 30-Nov.  Considering it's a holiday week this wasn't too bad of a delay.  I'm still hoping Steve sends us something special due to the delay.  It would be awesome if he allows us early access to purchase the A8 when released. Grin

Back before Canaan stopped shipping in small quantities, I had ordered a large number from them.  A month - yes, a full month - later they emailed indicating they weren't allowed to ship small quantities anymore, and I should use their distributor (minerwarez).  I lost over a month of mining time because of that fiasco.  Along with a bunch of other people.

Steve apologized and said he'd try to help expedite my orders from minerwarez.  As far as I know I didn't get any special treatment.

FWIW, I believe the problem I refer to above was beyond their control.  The chinese government laid down some rules and all the sudden they couldn't ship to small people like me.

So, be glad your delay is 10 days.  Mine was about 45. Sad

M
member
Activity: 84
Merit: 10
November 23, 2017, 08:21:59 PM
#45
I received shipping labels yesterday that my 20-November batch will ship on 30-Nov.  Considering it's a holiday week this wasn't too bad of a delay.  I'm still hoping Steve sends us something special due to the delay.  It would be awesome if he allows us early access to purchase the A8 when released. Grin
legendary
Activity: 3752
Merit: 2667
Evil beware: We have waffles!
November 22, 2017, 09:22:28 PM
#44
Did anyone get an email from Canaan about the last batch of avalons will be released in January which is sold out then they will be releasing an A9 A8?
Ja, I did. Is general info about who is 1st in line for them, distributors, etc.
newbie
Activity: 68
Merit: 0
November 22, 2017, 08:14:56 PM
#43
Did anyone get an email from Canaan about the last batch of avalons will be released in January which is sold out then they will be releasing an A9?
A8 I’m sorry
newbie
Activity: 68
Merit: 0
November 22, 2017, 08:10:29 PM
#42
Did anyone get an email from Canaan about the last batch of avalons will be released in January which is sold out then they will be releasing an A9?
legendary
Activity: 3752
Merit: 2667
Evil beware: We have waffles!
November 22, 2017, 07:31:29 PM
#41
And do note that Bitemain customers are also squabbling about delays. Something up at TSMC put a ding in 16nm production?
legendary
Activity: 1498
Merit: 1030
November 22, 2017, 06:05:25 PM
#40
for the 20th november batch, I've received a mail telling me that there will be something like two weeks of delay.

Sylvain

I got the same email. Very disappointing. I feel like the the KNC neptune fiasco is replaying itself. smh

 The Neptune was a fiasco at least in part because it burnt connectors on a frequent basis due to overloading them.

 One "delay" of "one batch" on a miner that has been shipping for many months and mostly working reliably is not even on the same PLANET, much less in the same ballpark.

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