this market admin started scamming. they do not add deposited coin instantly after conformation. they added coin after 10 to 15 days. they hold the mooncoins by showing unconfirmed issue. i try to deposit 2 time. 1st they took 14 days, and today showing 12 conformation out of 20 and status pending, where explorer showing over 150+ conformation done, even other market not making that problem.
The founder of mooncoins and the support team, please give them threat to stop scamming.
Good afternoon. I will communicate with coinexchange.io. Firstly, please send them a support ticket too.I use this exchange for another coin without any problem.
I believe that we will see soon more good news...
Yes I made ticket, but support did not take it seriously. even the support have not reply over 11 days last time. here is support reply
"[Hi,
It appears your deposit transaction is still unconfirmed.
Until we see that this transaction has been confirmed on the network we cannot credit your account.
This may be due to congestion on the network and/or the blockchain is slow or not moving.
Unfortunately, there is nothing we can do until the transaction is confirmed on the blockchain as the deposit has not technically reached our wallet yet.
For further support, please either contact the support from where you sent the funds and/or the coin developer.
Sincerely,
CoinExchange.io Support Team]"