Doubtful. I am waiting for 3 days for simple return of my money to MtGox account to withdraw them as BTC with huge loss after 7 weeks.
Theirs answer:
The withdrawal request which you made on 2013-06-18 is in pending status and it will be credited shortly in your bank account. Kindly apologize us for the delay and inconvenience that may have caused.
Here is what pending means:
14:52 <@MagicalTux> "pending" means we have asked our bank to send the funds, but haven't confirmed the debit on the bank account yet
So:
Please give me proof of that you have sent money for withdrawal request 2013-06-18. Also tell me date when this transfer will arrive to my bank account. Or again - return them to MtGox account.
They obviously can't send proof that the money have been sent or give a date until their bank has confirmed sending it. They can however try to cancel the transaction with their bank. I don't know how that procedure works. However, I know this exact date is a particularly difficult one. It could be hanging at the Wells Fargo account which was seized the morning after, and in that case MtGox will be unable to check status and won't be allowed to comment while the legal action is going on. In short: MtGox can't do anything about it, and can't even tell you what the problem is.
Otherwise this is exactly fraud, no more doubts. I think you just short of money - BTC and USD. This is real reason why you can't return this transfer to MtGox account. Also note that I've already lost ~[17%+bank rate] of this money because of price change and wasted time.
Hello Yaroslav,
Thank you for your email. Please be clear that, yet we have not credited the funds to your bank account of the withdrawal which is initiated on 06/18/2013 and still it is in the pending status. Unfortunately, we are unable to provide you the exact time frame for the withdrawals. So we will check with the banking team and keep you updated as earliest.
Eh, no it isn't "exactly fraud" if they asked their bank to do the transaction, and the bank is dragging their feet or forbidden by law enforcement to tell MtGox about any movements on the account. And they obviously can't credit your account on MtGox until the transaction is cancelled at the bank. And it is certainly not stolen money. Worst case it may be seized money, which will be returned when MtGox can access the account again.
Now I am looking for someone with same problems to start collective suit...
What do you think?
I think it would be a waste of time and money. Try contacting support in a more friendly tone. I cancelled a transaction today after I noticed it was sent as international transfer (months) instead of SEPA (days). It took three minutes from I sent the request until it was cancelled and the money credited back to my account. My transaction was still in confirmed status, i.e. confirmed by MtGox, but not sent to the bank yet.