So what exact files do you need? I would like to submit a ticket as I am FED up with MM.
For the last 2 night, my gaming rigs running MM....MM FROZE/LOCKED the machine not 30 minutes AFTER I went to bed...so I lpst yet ANOTHER 8+hours of mining.
So,if you could explain exactly what folders to search and what files you need so I can submit a proper ticket. I will be switching to another front-end miner until I can do this as I do NOT enjoy waking up to a DOWN machine due to MultiMiner freezing/locking my machine.
UGH!
If your machine is locking up that is very unlikely to be MultiMiner. Can you clarify?
As far as what to submit when creating an issue: as much information as you can. Screenshots, any configuration files you can share etc. Clarifying what exactly is locked up, any OS errors (e.g. from the Windows Event Viewer). What algorithms / coins you are mining with what hardware.
Again, if your entire PC is locking up, it is very unlikely that MultiMiner is the cause and more likely to be a hardware issue, driver issue, or backend miner issue.
Thanks for the reply Nate...yesterday I was able to see the error notification pop-up in front of Multiminer before I restarted the machine using the Start button. Today, I was unable to get the screen to pull back up and pressing the power button for 8-seconds didn't power off my rig either...I was forced to switch off the PSU.
I cannot confirm this is directly related to MM yet but I wouldn't doubt it as my machine can run for weeks on end when not running MM.
Details: Win7 x64 OS, MM 3.3.3 w/latest BFG (updating MM today), Catalyst 14.4, Windows is up to date
Running Steam, Google Drive and Z-Engine for my keyboard otherwise this is a pretty basic system built for gaming.
I just recently switch over to using this machine to control my BW and mine DRK while doing so. This machine used to mine DRK awhile back when I was not gaming but I don't remember how stable it was when running MM.
2x R9-270 on X11 alg. using SPHSGMiner and MM setting GPU params
1x BlackWindow on scrypt alg. standard settings using BFGMiner
with my RK-Box on the network
I just skimmed through the event viewer but am not exactly sure what I am looking for although I saw a couple things I want to check into...
there was a warning/error for the STM Virtual COM driver and a couple entries for CCC (catalyst).
When you mention OS errors...from what folder in the Event Viewer should I be looking?
I will keep my gaming rig running as is for another 48 hours in hopes to reproduce the incident...I do enjoy using MM as it is so robust yet simple!
Lemme know if I missed any details and I will post those up asap...