I’ve provided them with the documents, but during our negotiation, they have changed the reason of blocking of my account to the “internal investigation process.” As for now, my funds are locked by Binance, and every single time when I’m reaching them out they keep telling me that my account now is a subject of the investigation, and that I have to contact the local law enforcement if I conduct the reason of block unwarranted.
Surely, I’ve already contacted a lawyer, in order to speed up the process of getting an access to my funds, however, I still can not find a reason of this block by Binance. Anyways, this message is a notification for every trader that one has to avoid he exchange, if they want to have an access to their funds.
Thanks for sharing your story. Binance is a very serious and reputable exchange, so I wouldn't go that far to call them scammers. In your story you provided them with KYC, which a very good move of yours, but an account with 1200 btc is just an account with a very big amount of money. They probably have to go into investigation to make sure this money is not involved in any fraudulent activities. It's very weird that they ust say it's under investigation, but the others are right that you should provide more proofs. I saw your video, but could you also provide a proof that the support keeps answering like this?
I am sure that if you did nothing wrong, you'll get your money back. Take a look at this article:
https://cryptovest.com/news/kraken-binance-gateio-under-fire-as-ny-attorney-general-suspects-unlawful-operations/. They are probably afraid of the authorities and try to show they're doing their job properly on accounts like yours. You can open a scam accusation against Binance meanwhile with some proofs of your words. This way you will make a difference by both pushing them to give more direct answers and by proving that they are scammers if they don't resolve this matter.
