My bitcoin is frozen at Paxful and they won't let me withdraw it

baodo159

jr. member

Activity: 120

Merit: 5

Quote from: Lucius on May 17, 2021, 10:37:40 AM

Congratulations on your persistence, that's the only reason you were able to get your funds back. Did you at least get a specific explanation as to why it took them as long as 2 years to consider your case?

In the future, before using any service, first check the experiences of others, you will save a lot of time and nerves Wink

Hello Lucius,
Thank you for you kind of this, they did not say anything. I just received their email saying the account is available to withdraw the funds and they said sorry for long time waiting lol =))) very fucking dude platform

Lucius

legendary

Activity: 3108

Merit: 5364

Fortis Fortuna Adiuvat⚔️

Congratulations on your persistence, that's the only reason you were able to get your funds back. Did you at least get a specific explanation as to why it took them as long as 2 years to consider your case?

In the future, before using any service, first check the experiences of others, you will save a lot of time and nerves Wink

baodo159

jr. member

Activity: 120

Merit: 5

great new they have finally let me withdraw my funds, thank you guys. But I am still not recommended you guys to using Paxful, it is a such platform that held my money 2 years long

baodo159

jr. member

Activity: 120

Merit: 5

they are doing nothing until now, I feel very useless right now Sad

and hopeless

willoweb

sr. member

Activity: 658

Merit: 251

If this case of blocking is one and there are no other similar stories, then perhaps you did something wrong. Usually, technical support reacts to such situations promptly and solves the problem in 99% of cases. The exchange on which all this happened has no reason to accumulate such problems and spoils its reputation. Therefore, just keep on fighting until you win or some specific result. I think there is no point in filing a lawsuit or looking for some other solution other than contacting the exchange's support. It will simply waste time and money.

Findingnemo

hero member

Activity: 2296

Merit: 755

Bitcoin = Financial freedom

Quote from: baodo159 on April 09, 2021, 03:10:21 AM

Quote from: Lucius on April 07, 2021, 09:26:12 AM

Quote from: baodo159 on April 06, 2021, 12:08:37 PM

as of right now there is nothing changed...

You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back.

The think I know right now that they are going to keep ignoring me Sad

just like what the guy did to me earlier!

Support system on the crypto trading platforms sucks, only you can feel it when you met some issues like this and they never try to help you even with the money stuck there. This also can be a lesson for us to move towards decentralization.

baodo159

jr. member

Activity: 120

Merit: 5

Quote from: Lucius on April 07, 2021, 09:26:12 AM

Quote from: baodo159 on April 06, 2021, 12:08:37 PM

as of right now there is nothing changed...

You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back.

The think I know right now that they are going to keep ignoring me Sad

just like what the guy did to me earlier!

Lucius

legendary

Activity: 3108

Merit: 5364

Fortis Fortuna Adiuvat⚔️

Quote from: baodo159 on April 06, 2021, 12:08:37 PM

as of right now there is nothing changed...

You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back.

baodo159

jr. member

Activity: 120

Merit: 5

as of right now there is nothing changed Sad

I don't know if he will or not because I do really appreciated your kind for caring about my problem! Thank you so much

Lucius

legendary

Activity: 3108

Merit: 5364

Fortis Fortuna Adiuvat⚔️

Quote from: cabalism13 on April 03, 2021, 02:56:48 PM

If only he did what I said then everybody can know whether it is a resolvable issue or not.

I thought it had already happened after he wrote the post in your thread, and that you did those things through private messages - and that your conclusion is that nothing more can be done in his case. That's why I advised him to seek legal help if all other options fail to resolve the matter directly with Paxful.

baodo159, in the future try to do what others advise you to do, and I am sure that cabalism13 will do everything in its power to try to help you - and I also hope that your problem will be solved.

baodo159

jr. member

Activity: 120

Merit: 5

Quote from: cabalism13 on April 03, 2021, 02:56:48 PM

Quote from: Lucius on April 03, 2021, 08:38:31 AM

baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.

After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free.

If only he did what I said then everybody can know whether it is a resolvable issue or not.
Sending a tivket to our support, then sending the details to me so it can be handled quickly

Code:

Paxful Username:
Ticket Number:
Concern:
Last Date of Accesing the account:

Paxful Username: BAODOOOOZZZ
Ticket Number: 488359
Concern: Account got suspended after resolved the dispute of chargeback, was told to come back after 365 days for an appeal but then they don't
Last Date of Accesing the account: over a years ago

I am honestly sorry if I was out of control and got some words on you. But if you were me you can understand that I was very mad like it is my own money but someone hold it and not letting me access into it. Once again, I apologize for my words. If you could help me, please I am truly thank you.

cabalism13

legendary

Activity: 1428

Merit: 1165

🤩Finally Married🤩

Quote from: Lucius on April 03, 2021, 08:38:31 AM

baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.

After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free.

If only he did what I said then everybody can know whether it is a resolvable issue or not.
Sending a tivket to our support, then sending the details to me so it can be handled quickly

Code:

Paxful Username:
Ticket Number:
Concern:
Last Date of Accesing the account:

Lucius

legendary

Activity: 3108

Merit: 5364

Fortis Fortuna Adiuvat⚔️

baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.

After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free.

baodo159

jr. member

Activity: 120

Merit: 5

Quote from: cabalism13 on April 02, 2021, 07:39:21 AM

Quote from: baodo159 on April 02, 2021, 05:20:46 AM

Quote from: cabalism13 on April 02, 2021, 03:06:43 AM

Quote from: baodo159 on April 01, 2021, 07:20:20 PM

Quote from: cabalism13 on April 01, 2021, 06:11:35 PM

Quote from: baodo159 on April 01, 2021, 01:07:56 PM

Quote from: cabalism13 on March 28, 2021, 09:33:04 AM

Quote from: baodo159 on March 24, 2021, 04:05:47 PM

...

like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.

Well it's enough to say what kind of person you are! I am not supprised when they hire people like you at all

1. You've been nicely given an advise on what to do
2. You've been informed what to expect.
And yet you came to me with those threats? Now you expect me to treat you nicely? I think you've hit your head so hard and I'm just wasting my time and efforts on you buddy.
End. Good Luck on those Reports, you should file a lawsuit against paxful if you really are convinced that the company stole your money.

First thing, I am not threaten you. I just said you are working for them so I will report you too to let you know what I am doing. Secondly, I always politely and calmly with everyone else. You could simply just check my chat above. There is not just like for no reason that I am talking to you like this. Just because you don't understand it. Whatever, the company is stealing my funds and I will seeking help to sue them. They have no right to hold user money like that. Period

cabalism13

legendary

Activity: 1428

Merit: 1165

🤩Finally Married🤩

Quote from: baodo159 on April 02, 2021, 05:20:46 AM

Quote from: cabalism13 on April 02, 2021, 03:06:43 AM

Quote from: baodo159 on April 01, 2021, 07:20:20 PM

Quote from: cabalism13 on April 01, 2021, 06:11:35 PM

Quote from: baodo159 on April 01, 2021, 01:07:56 PM

Quote from: cabalism13 on March 28, 2021, 09:33:04 AM

Quote from: baodo159 on March 24, 2021, 04:05:47 PM

...

like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.

Well it's enough to say what kind of person you are! I am not supprised when they hire people like you at all

1. You've been nicely given an advise on what to do
2. You've been informed what to expect.
And yet you came to me with those threats? Now you expect me to treat you nicely? I think you've hit your head so hard and I'm just wasting my time and efforts on you buddy.
End. Good Luck on those Reports, you should file a lawsuit against paxful if you really are convinced that the company stole your money.

baodo159

jr. member

Activity: 120

Merit: 5

Quote from: cabalism13 on April 02, 2021, 03:06:43 AM

Quote from: baodo159 on April 01, 2021, 07:20:20 PM

Quote from: cabalism13 on April 01, 2021, 06:11:35 PM

Quote from: baodo159 on April 01, 2021, 01:07:56 PM

Quote from: cabalism13 on March 28, 2021, 09:33:04 AM

Quote from: baodo159 on March 24, 2021, 04:05:47 PM

Quote from: Lucius on March 23, 2021, 07:24:25 AM

What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/

Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad

Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers / engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.

they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company

Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.

like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.

Well it's enough to say what kind of person you are! I am not supprised when they hire people like you at all

cabalism13

legendary

Activity: 1428

Merit: 1165

🤩Finally Married🤩

Quote from: baodo159 on April 01, 2021, 07:20:20 PM

Quote from: cabalism13 on April 01, 2021, 06:11:35 PM

Quote from: baodo159 on April 01, 2021, 01:07:56 PM

Quote from: cabalism13 on March 28, 2021, 09:33:04 AM

Quote from: baodo159 on March 24, 2021, 04:05:47 PM

Quote from: Lucius on March 23, 2021, 07:24:25 AM

What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/

Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad

Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers / engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.

they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company

Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.

like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.

baodo159

jr. member

Activity: 120

Merit: 5

very funny that a company that told their user to resolved the problem, and after they resolved it they banned them. Said because the user have been in a dispute that might suspicious as fraud then telling them to comeback after 365 days to withdraw the remaining funds on account because there might be another victim so it let 365 days for any victim to contact them. After the user tried to exlained eveything several times. They are still ignoring them and just answer one thing that comeback after 365 days to withdraw. The user gave up and waited for 365 days but then now the company said the review still not completed and wait until they reach back to withdraw funds. Is this motherfucker a scammed or what? I just cannot believe for those who look into the story and still not aware that they do weird thing first then they promised and they broked their promised so they are still legit??? I am sick of them

baodo159

jr. member

Activity: 120

Merit: 5

Quote from: cabalism13 on April 01, 2021, 06:11:35 PM

Quote from: baodo159 on April 01, 2021, 01:07:56 PM

Quote from: cabalism13 on March 28, 2021, 09:33:04 AM

Quote from: baodo159 on March 24, 2021, 04:05:47 PM

Quote from: Lucius on March 23, 2021, 07:24:25 AM

What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/

Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad

Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers / engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.

they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company

Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.

cabalism13

legendary

Activity: 1428

Merit: 1165

🤩Finally Married🤩

Quote from: baodo159 on April 01, 2021, 01:07:56 PM

Quote from: cabalism13 on March 28, 2021, 09:33:04 AM

Quote from: baodo159 on March 24, 2021, 04:05:47 PM

Quote from: Lucius on March 23, 2021, 07:24:25 AM

What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/

Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad

Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers / engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.

they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company

Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Topic: My bitcoin is frozen at Paxful and they won't let me withdraw it (Read 1013 times)