If it were an honest service.. there would be a notice or something..
closing down.. and keep quiet is no way to run a company.
problem with bitcoin is the majority of the services have no standards or any kind of proper business knowledge. Honest opinion its very mickey mouse.
That's exactly the reason behind starting the United Association of Bitcoin Businesses (
uabb.org). Check it out.
Hows this for a standard.
The *first* thing you should do - is have a proper 'about us' page which actually contains contact details.
Not just a contact form - phone numbers and a physical address.
UABB has no such info.
Put that up *FIRST* - then give us your spiel.
http://uabb.org/about.php - is empty as at 2011-08-01
Seriously. You should be educating consumers to look for this information first - so you need to have it yourself.
Who started it, and who administers it is important information.
I see also " Our professional escrow services stop fraud before it starts."
Oh.. so UBB itself has *business* operations?
A faceless business without contact details - dishing out 'ratings' for other businesses.. some of whom might compete???
FFS.
Ok - so I have a feeling that you're actually acting in good faith - and this is just an oversight.
My point is - this is just the sort of 'oversight' that should raise red flags for consumers and that UBB should use to give a *lower* rating on!
Don't give me "oh.. we're getting round to that" .. that just legitimizes this excuse for other operators who might actually be shady.
RULE *1*: Site goes live - must have contact details, preferably including registered business/association number in some jurisdiction.
Given the shenanigans going on in the bitcoin world... do I really ask too much??
(EDIT: btw - obviously I have no idea who the 'you' is in this case! For all I know Matthew - you're just mentioning a site you found, though you do seem to be rocking a signature-pimp-logo for them)