Going to post this to LeaseWeb. Anyone want me to add/change anything?
Code:
Hi,
This is in regard to an issue with the server that you host which runs www.mybitcoin.com, which is a Bitcoin wallet provider. The owner, Tom Williams, provides a service that allows people to store their funds on his server via transaction processing. Since his server is down and he is not responding to contact requests, this is affecting all of the (hundreds, thousands?) of users of his transaction service. This constitutes theft if he does not allow users to move their bitcoin wallet funds from his possession. If you are not aware of Bitcoins, they are a digital currency that has several international markets.
Please contact Tom Williams and/or have the server put back online (at least temporarily, so that the users can retrieve their funds from his digital service. If the users cannot get their funds then Tom Williams has stolen their money.
Feel free to contact me or see the post covering this issue on the Bitcoin forums: https://forum.bitcoin.org/index.php?topic=33020.0
Thank you,
Concerned User
This is in regard to an issue with the server that you host which runs www.mybitcoin.com, which is a Bitcoin wallet provider. The owner, Tom Williams, provides a service that allows people to store their funds on his server via transaction processing. Since his server is down and he is not responding to contact requests, this is affecting all of the (hundreds, thousands?) of users of his transaction service. This constitutes theft if he does not allow users to move their bitcoin wallet funds from his possession. If you are not aware of Bitcoins, they are a digital currency that has several international markets.
Please contact Tom Williams and/or have the server put back online (at least temporarily, so that the users can retrieve their funds from his digital service. If the users cannot get their funds then Tom Williams has stolen their money.
Feel free to contact me or see the post covering this issue on the Bitcoin forums: https://forum.bitcoin.org/index.php?topic=33020.0
Thank you,
Concerned User
You can't be serious, at least all dedicated hosting companies have polices that they will NOT TOUCH YOUR SHIT on the server. If they mess with his server contents, they are violating their own policy, and that can serve up a lawsuit against the hosting company itself.
I asked them to make sure the server was online. I didn't request for them to do anything specific, like editing apache configs or something. Also, shows what you know about hosting providers - a lot of them will touch your shit in the following cases:
1) server is hacked and is compromising the providers network
2) server is offline and there is a SLA in place for your services
3) illegal activity that needs to be investigated (mybitcoin.com)
4) you are on a managed hosting plan
5) you ask them to help with something (technical services that charge by the hour) if you are not on managed hosting
6) plenty of other instances
Bottom line, they aren't going to touch MyBitcoin's server (bring it online if customer intentionally shut it down) because some random person (like you) asked for it. There are plenty of instances where the customer gives permission to the host provider for extra services to access their server. There are plenty of PCI certified hosts that have to abide by the PCI guidelines in order to make your server PCI certified. They don't touch your shit if they don't got your permission.
2) Really? If the customer intentionally put the server offline, the SLA has no effect at all. "Hey, the customer brought his server offline. Lets bring it back up."
6) Plenty of other instances that are allowed of their hosting agreement.
