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Topic: MyBitcoin.com - hosting provider: leaseweb.com - page 2. (Read 14686 times)

hero member
Activity: 1034
Merit: 558

I cannot see that working very well at Tradehill, but could be missing something.  It takes a fair amount of time to get my BTC out of Tradehill.  (Getting money in via US domestic wire and trading is faster than getting my BTC out in my experience.)   I don't think they are optimized for this, and have probably been being extra careful for the last several weeks at least to watch for scammers (doing Dwolla's job for them.)

OTOH, at bitmarket.eu, I do have immediate control over an address there (so it seems.)  I can transfer any part of the BTC balance to anywhere I want (so it seems.)

I personally feel most secure when I have my own coins in my own wallet.dat files in my own places with my own encryption.  Unfortunately, arranging this is a modestly technical operation and I've fallen back on skills and understandings gained in the process of getting paid to work on computer systems for a while.

hi you are probably right about tradehil. i can see up to 12 hours for btc withdrawal on their site (it took me much less though, but one can't rely on it if fast transaction is needed)
ruxum seems better for this purpose (immediate transfer between 2 accounts+fast withdrawals out of the exchange, but they are still beta and may introduce some transfer fees later)
bitmarket- sounds good i can try but there may be some bug in their system (see the thread: Unauthorized BTC Withdrawals from Bitmarket.eu Account)

wallet .dat - i don't feel much secure with this either (will have to learn more about how to do encryption..)

legendary
Activity: 4592
Merit: 1276
I have been away for 2 days and when i return i find out that my couple of coins at mybitcoin are probably lost.. this sucks and i trusted the service.

even if they return back online with all the BTCs it will be hard to gain the users' trust back.. Now Im thinking about using ruxum, tradehill or even gox as my web wallets..

I cannot see that working very well at Tradehill, but could be missing something.  It takes a fair amount of time to get my BTC out of Tradehill.  (Getting money in via US domestic wire and trading is faster than getting my BTC out in my experience.)   I don't think they are optimized for this, and have probably been being extra careful for the last several weeks at least to watch for scammers (doing Dwolla's job for them.)

OTOH, at bitmarket.eu, I do have immediate control over an address there (so it seems.)  I can transfer any part of the BTC balance to anywhere I want (so it seems.)

I personally feel most secure when I have my own coins in my own wallet.dat files in my own places with my own encryption.  Unfortunately, arranging this is a modestly technical operation and I've fallen back on skills and understandings gained in the process of getting paid to work on computer systems for a while.
hero member
Activity: 1034
Merit: 558
I have been away for 2 days and when i return i find out that my couple of coins at mybitcoin are probably lost.. this sucks and i trusted the service.

even if they return back online with all the BTCs it will be hard to gain the users' trust back.. Now Im thinking about using ruxum, tradehill or even gox as my web wallets..
full member
Activity: 126
Merit: 100
And can anyone tell me what happened to the guy mentioned in bruce wagner's podcast who had 25k coins in mybitcoin?
sr. member
Activity: 462
Merit: 250
Perhaps you should wait some time before shouting scam and trying to destroy someones life.
There was a bug in MB before it went down, so its more likely that he put the site down to fix it.  MB was down for service updates/fixes in the past and always came back, so no reason to spread so much hate after only 1 day.
Also if he would be a scammer, he wouldnt take the site down, he would continue to operate it and just disable withdraw in some way.

Dude, did you just emerge from Plato's cave? I was having trouble with mybitcoin for a couple of weeks before I went public about mybitcoin on July 5th.  I can't see any scenario where Pirate "Tom Williams" is unaware that his site is stealing people's money.  We've all been had.

Oh, yes and Mybitcoin.com is a scam!
member
Activity: 62
Merit: 10
On topic, the UABB is launching a full investigation into mybitcoin.com. At the moment we are only being funded very lightly by the UABCI as this has a very low possibility of return, but if members of the community are willing to donate BTC to the efforts, you can do so to the UABB (United Association of Bitcoin Businesses). All expenses and activities will be publicly viewable through the UABCI project management site, and will undoubtedly include the fees for a private investigator.

If you feel you may have been defrauded by mybitcoin, please post your statement, including how much was lost, approximate date, blockexplorer address (if possible) and any evidence that can link your account to you for proof in a court of law. You may post your statements on the UABB project page through the UABCI site at http://uabci.org/redmine/issues/5

Perhaps you should wait some time before shouting scam and trying to destroy someones life.
There was a bug in MB before it went down, so its more likely that he put the site down to fix it.  MB was down for service updates/fixes in the past and always came back, so no reason to spread so much hate after only 1 day.
Also if he would be a scammer, he wouldnt take the site down, he would continue to operate it and just disable withdraw in some way.


newbie
Activity: 59
Merit: 0

We have a lot of bitcoin there..... ( as has already been reported in the press )...    Many -- perhaps most -- non-technical people... and businesses, I know and associate with,....  rely on MyBitcoin.com     

Most of my friends and family and associates.... all have all their bitcoin there too.

I hope it is back up tomorrow.

This is depressing Sad So sorry Bruce. I hope the guy turns out to just be on holiday or something, but I doubt it.
full member
Activity: 196
Merit: 100

We have a lot of bitcoin there..... ( as has already been reported in the press )...    Many -- perhaps most -- non-technical people... and businesses, I know and associate with,....  rely on MyBitcoin.com     

Most of my friends and family and associates.... all have all their bitcoin there too.

I hope it is back up tomorrow.


I think it's time to get in action, hire a detective or something, ASAP!
sr. member
Activity: 336
Merit: 252

We have a lot of bitcoin there..... ( as has already been reported in the press )...    Many -- perhaps most -- non-technical people... and businesses, I know and associate with,....  rely on MyBitcoin.com     

Most of my friends and family and associates.... all have all their bitcoin there too.

I hope it is back up tomorrow.
legendary
Activity: 1386
Merit: 1003
This really sucks. 

My store is down due to this problem though no funds lost.  We do need a mybitcoin replacement, or someone to take over the site, charge something for the services and do it properly.  I as a merchant do not mind paying a fee of 1% to have this type of service.  Offering this service and not charging is going to lead to little or no customer support as no one is being paid to take care of the site or the hosting. 

I hope they come up tomorrow, but I will tell you if too much pressure is put on the hosting company (constant phone calls, potential police action though unlikely) the owner of mybitcoin might not be able to come back up on the same hosting company further delaying its return. 

I am not saying don't try to get your money back, I am just pointing out that if this is a simple server outage, it could be turned into a bigger problem by forcing leaseweb.com to not allow mybitcoin to come back up on their servers due to all of the complaints. 

With no real customer support it is impossible to tell what is going on. 
newbie
Activity: 14
Merit: 0
"The Founder" No offence but we don't need you advertising your shit up on this thread, Alot of people may have lost there coins, including myself which I had a large amount on there.

He was replying directly to a concern regarding competing services, as he has been in all of these similar threads. He's not threadjacking; if someone asks if there's any other ewallet sites, he answers. In my opinion he's approached the entire situation gracefully, and I won't fault him for providing an alternative to the community.

yeah im pretty pissed off at the moment

We all are and it shows.
member
Activity: 71
Merit: 10
I can predict the future! Bitcoin will success!!!!
They should change the site name from mybitcoin.com to NOTmybitcoin.cum!!!!!! HEE HEE HEE!!!!!!!
legendary
Activity: 1658
Merit: 1001
Amen, and doing it properly IS hard!
legendary
Activity: 980
Merit: 1014
bullcrap..

If they were an honest company.. a simple notice would be put up..

We are experiencing technical difficulties, or we are busy upgrading our service or.. something.

To just take a service off-line without any form of notice is madness...  even if it does come back online, trust and confidence would of been lost.

Mybitcoin is just damn incompetent. Doesn't matter if they are the most honest to god trustworthy do the right things people in the world. They never thought a communication channel is important and now they are paying for it in reputations. That's fine with me. I will move my business elsewhere.

People who are in the bitcoin economy are very incompetent to a fatal fault, including me.

"I should have backed up. I should not relies on a single online wallet service. I should..."

We are in the early stage of growing in the bitcoin economy where things are going to be crazy and loss unimaginable. We will all lose and win based on our competency. That mean everyone in the economy. The exchanges, you, me, other bitcoiners. Sometime we dodge bullets and sometime we don't.

I would be surprised if most of us in this era will retain our wealth and our bitcoin. If anything, the few lucky bastards who survive and become billionaires are the most lucky and perhaps the most competent.

Remember, there is no gubernment that take care of us when we fail. It would be bad if the government bailout the exchanges and the business that fail because that reward incompetency.

Either we become competent....or we don't.
member
Activity: 145
Merit: 10
bullcrap..

If they were an honest company.. a simple notice would be put up..

We are experiencing technical difficulties, or we are busy upgrading our service or.. something.

To just take a service off-line without any form of notice is madness...  even if it does come back online, trust and confidence would of been lost.
newbie
Activity: 14
Merit: 0
"The Founder" No offence but we don't need you advertising your shit up on this thread, Alot of people may have lost there coins, including myself which I had a large amount on there. So yeah im pretty pissed off at the moment, I am 100% sure the "mybitcoin" owner/owners are reading this thread, and I have a feeling the more fuss we make about mybitcoin stealing our coins the more likely he will do a runner with our coins, I know if its not back up by the end of next week I will be looking at legal advice to retrieve my coins back, Saying that it could be unforeseen problems on his side and hopefully brings the once trusted site back

Totally agree with you mate, poor form by "The Founder", also agree about all the fuss being made, like many of us reading or following this thread (and other threads) we have bitcoins at stake here, so if there is a genuine reason why mybitcoins is down atm and all this negativity is read by the owner of mybitcoins (probably unlikely) it could just very well give him an incentive to run off with our bitcoins ..  Angry
sr. member
Activity: 1204
Merit: 288
"The Founder" No offence but we don't need you advertising your shit up on this thread, Alot of people may have lost there coins, including myself which I had a large amount on there. So yeah im pretty pissed off at the moment, I am 100% sure the "mybitcoin" owner/owners are reading this thread, and I have a feeling the more fuss we make about mybitcoin stealing our coins the more likely he will do a runner with our coins, I know if its not back up by the end of next week I will be looking at legal advice to retrieve my coins back, Saying that it could be unforeseen problems on his side and hopefully brings the once trusted site back
jr. member
Activity: 49
Merit: 1
1000btc frozen, lost or stolen by MyBitcoin?

By Todd Bethell

On 12 July 2011, 1000btc MtGox to MyBitcoin.
On 28 July 2011, 1000btc MyBitcoin to MtGox.

28 June 2011, payment notification was received. 8hrs later (the site was still up) visual verification was done in account history of the transaction and correct address.
48 hrs later still no coins.

This is where I need a block explorer expert.
21 minutes after MyBitcoin received the btc block explorer shows the coins from that wallet being split and transmitted hundreds of times all the way down to 1 Satoshi.
Question:
1.   Is this normal or a sign of fraud making it impossible to track?
2.   Are all wallets effectively used as ‘pool wallets’ for payouts?
3.   While I am not accusing MyBitcoin of theft, itn’t plosible that

Block 135867 (2011-07-12 07:06:54)   1000   Received: Address   •   1DeAkzL1MBriA37pHS46Nu1xcCzJ5sPupH
1000

Block 135870 (2011-07-12 07:27:05)   1000   Sent: Address   •   17e8zfFzVkKtx4ofdeoYHhdvu1cTKCpv2r
•   1NgjsaazumvjaR3WZuLqqKEed79RneQy2Q
0
-------------------------------------------------------------------------
MyBitcoin Payment Notification
MyBitcoin Robot [[email protected]]
[email protected]
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hello,

This is a payment notification from MyBitcoin.

You have sent Bitcoins!

Transaction Number: 245107
Transaction Date/Time: 2011-07-28 22:30:02
To: 18jsFKuKZ4w8mhdTYy9bZKKHmkZNSZrRUC
From: 19vKB489Lx1rxqS366f63mKDLXp6q3v3Ct
Amount: -1000.00
Payment Note: MtGox businessaccount1

Thank you.

-----BEGIN PGP SIGNATURE-----
Version: GnuPG/MBC v1.0

iQEcBAEBAgAGBQJOMeLqAAoJEJ+5g06lAnqF2ZYH/0FYDSmSxQa4l8+Q50e+1qEN
r9D6GXVPo5A4jXzgjtXTs2Rj2WmbLnsm2I8vc+fQFvniUiZT3nSbixVAU9wPm0w6
cTD8gNvEe+P9aNttZqGxa9xnCOVkE4ypF+n4jEmE/e3H5yh6Ix0oCI50luIeQZir
e0/5sF7ZbWDWhNta9+A6yvWYEI7KLZK+zke8EbLmB3YIDZ+EpaegrT74H6s7fHRR
cSopmnyDXX1biS8Mao7GSoTgXuPOTaMRae+4SN4pL1aoRZahWX/SsLXDj2Skjc/4
jtLBq7RLb8x3wo23IiURyzKZJr1Cw75cTULdLcNoUZajewapxIqA9DhFJK8HlSk=
=EFK8
-----END PGP SIGNATURE-----

Approximately 8hrs later the coins had not been credited to my MtGox account. MyBitcoin was still up. My account history showed the coins had been sent and the sent to address was verified correct.
Security Note: The instant before clicking the send button (perhaps when my mouse hovered over it) I notice a screen blink or something changed, but it was too late to avoid clicking the button.

Q1. Has my computer been compromised such that the send address was swapped at the last instant?
Q2. If this is so, how could the correct address be recorded in the MyBitcoin data base?
Q3. Is it coincidence that the MyBitcoin service has gone down for 48hrs with nary a peep from its owner? A person who was very proactive and vocal during the MtGox incident.
Q4. I’m hard pressed to think of a technical reason how or why a transaction confirmation bot would send confirmation of btc transmission before such a transmission had actually occurred. Let alone consciously programmed in this way. It would seem that the bot was part of the book keeping data base and not confirming actual transmission from a ‘hot’ wallet.
Q5. It seems that the way MyBitcoins was using the wallets of its members (pooling them as a matter of operational efficiency or draining them as a scam??) this makes it impossible to track coins or analyze if they are insolvent?
Q6. Was my 1000btc withdrawal lower to water level in his 'hot wallet' enough to show Tom was swimming without a suit? In other words, for whatever reason, he was operating insolvent?

I would not normally keep so many coins in an on-line wallet but this was in preparation for a business transaction that was delayed.

I am preparing a blog and forum post or lessons learned and recommendations going forward:

If anyone has further information please post it here and send to my email also, or give me a call.
Skype:  toddbethell
Email:  [email protected]
Cell:  1-949-394-5932

-----------------------------------------
Action taken:
Phone: +6499518329  (always busy)
Emailed: enquiries were sent to [email protected]
It is well know that Tom… only replys to ‘in-mail’ on his site.

Tom Williams
Main Street
PO Box 556
Charlestown, Nevis, KN
sr. member
Activity: 448
Merit: 251
Bitcoin
We need more competition! Because having only one wallet service round town is not a good idea!

If the invite didn't work for you,  your answer will be heard in about 18 hours.  That's when flexcoin drops invite process and allows everyone to register.

member
Activity: 98
Merit: 11
Going to post this to LeaseWeb. Anyone want me to add/change anything?

Code:
Hi,

This is in regard to an issue with the server that you host which runs www.mybitcoin.com, which is a Bitcoin wallet provider. The owner, Tom Williams, provides a service that allows people to store their funds on his server via transaction processing. Since his server is down and he is not responding to contact requests, this is affecting all of the (hundreds, thousands?) of users of his transaction service. This constitutes theft if he does not allow users to move their bitcoin wallet funds from his possession. If you are not aware of Bitcoins, they are a digital currency that has several international markets.

Please contact Tom Williams and/or have the server put back online (at least temporarily, so that the users can retrieve their funds from his digital service. If the users cannot get their funds then Tom Williams has stolen their money.

Feel free to contact me or see the post covering this issue on the Bitcoin forums: https://forum.bitcoin.org/index.php?topic=33020.0

Thank you,

Concerned User

You can't be serious, at least all dedicated hosting companies have polices that they will NOT TOUCH YOUR SHIT on the server. If they mess with his server contents, they are violating their own policy, and that can serve up a lawsuit against the hosting company itself.

hmm. and?


I asked them to make sure the server was online. I didn't request for them to do anything specific, like editing apache configs or something. Also, shows what you know about hosting providers - a lot of them will touch your shit in the following cases:

1) server is hacked and is compromising the providers network
2) server is offline and there is a SLA in place for your services
3) illegal activity that needs to be investigated (mybitcoin.com)
4) you are on a managed hosting plan
5) you ask them to help with something (technical services that charge by the hour) if you are not on managed hosting
6) plenty of other instances



Bottom line, they aren't going to touch MyBitcoin's server (bring it online if customer intentionally shut it down) because some random person (like you) asked for it. There are plenty of instances where the customer gives permission to the host provider for extra services to access their server. There are plenty of PCI certified hosts that have to abide by the PCI guidelines in order to make your server PCI certified. They don't touch your shit if they don't got your permission.

2) Really? If the customer intentionally put the server offline, the SLA has no effect at all. "Hey, the customer brought his server offline. Lets bring it back up."

6) Plenty of other instances that are allowed of their hosting agreement.



2. Yes, I have had customers halt their servers and leave the office. Then our monitors show the server as down so we turn it back on. SLAs for uptime % apply to this scenario. This isn't the case with mybitcoin but I was giving hypothetical situations.
6. you don't know jack shit about the agreement the mybitcoin has with leaseweb so stfu.

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