What do you mean with copy the wallet from the other computer? i deinstalled the complete operating system from the original computer. i don't have a backup or something like that from the NEM wallet
@tyz: That won't work because if you import only the account then a new remote key is created and NIS doesn't know the remote key for the account. You have to copy the wallet from the other computer to the new computer. Then it should work.
Same happened to me, when i moved one account of mine to an other wallet.
The solution was :
- deactivate delegated harvesting by paying 6 XEM and wait the 6 hours (at top right button)
- then activate again by paying 6 XEM and wait the 6 hours (at top right button)
then, when you have reached the "active" status again, you should be able to "start delegated harvesting" (at the left button).
Try that, it should work then, i didn´t need to copy anything from old wallet .