Yea that would be best. You could do it via the web console. Just be aware of the risk with that. Frictionless and I lost boards changing pools. Which is what makes me wonder if it is actually a software problem that can be fixed. If I fix it using software I will post detailed instructions on how to apply the firmware. I am sure those of us with giant paperweights could do with some good news in this. I know I can lol.
one of the rigs i have had a dabble with lost a chip due to changing the vridiff in a pool from 512 to 128 as soon as we clicked change diff it went poop. i would believe it could be due to the voltages as the card drops into free spool the volts rise say from 0.84-0.86 . my advice is putty into it type killall cgminer than go back to the web interface. then you should be safe as its not a hard hang
Can anyone post the cgiminer.conf file? Could it be that the web interface is corrupting the cgminer.conf file?