Loyal customer, 5 months, hahaha.
I had my account blocked from nitrogen after over 2 years, having made bets half a million $.
When they reopened it I had ridiculous limits.
They also removed my affiliates and so on.
So far for nitro being a good company. They do whatever they want and just state their rules without even following them .
Do play at nitro. They do not deserve any players.
i do not see the point from your story. You gambled a lot of money it seems and maybe they indicated you as a risky player with to much knowledge about gambling. they like losers of course, and not winners.
if you have lost a lot of money, why would they limit you? and what was their intention and reason that they blocked you? setting limits has nothing to do with being a good or bad company, it is just a policy.
They accused me of multi accounting and blocked my money. After several weeks they reopened my account (said I can play and use it again) but terminated my affiliate deal and because I won some money back that I lost they also gave me limits.
Thats the whole story.
They made up a story to not pay me, then terminate my affiliate deal ( my affiliate wagered 100ks of $ ) and treated me like shit.
THAT makes a bad company.
PS: Gekke dont get me wrong, I want them to pay you, I really do. But this loyal customer thing just made me laugh. Loyal is not 5 months. I play at betfair since 2006, thats loyal.