if i understand correctly, i have to ask to upgrade wallets CoinEx as well as PhenixEx.
We've asked them, but coinex has upgraded.. PhenixEX shouldn't be using 6.3.0, but you never know.. They were notified a few hours ago.
PS.. They might be in the middle of upgrading too...
Does this mean this guys lost his coins completely if PhenixEX havent upgraded??
No, they are on the blockchain in the correct address. They are safe.
[EDIT] If they are upgrading they will show up as soon as their block chain reaches that height. I have two separate blockchain explorers and both confirm the transactions were completed and went to the correct address.