Off-Topic - page 201. | Bitcointalksearch.org

Canna

newbie

Activity: 12

Merit: 0

Quote from: warhawk187 on June 25, 2013, 01:28:14 PM

I received an email from TH this morning. I hope Paypal doesn't fuck him over (highly likely due to giant influx of funds). Just selling game codes on ebay took them 21 days (not sure if business days or not) for them to release the funds because I had sold less than 25 things on ebay.

If the issue is strictly one of liquidity on TH's part, I don't see where it is right to cancel PayPal orders. If I was receiving my unit in the next 21 days I'd understand why TH needs his liquid cash for payment. Since that is not the case, those orders should stand and TH will get his money released in due time. The PayPal guarantee works both ways and the money has already been out of my account since 9:00:28 on the 18th. Ditching PayPal now would imply that it wont be an option in the future...Growing pains hurt, but you're a better company for getting through them.

I'll put it on a CC and get miles in the process if it comes to that, but if all this is just to get CloudHashing his money back...I'm not so eager to jump through more hoops to satisfy a different disgruntled customer.

laughingbear

hero member

Activity: 622

Merit: 500

www.cryptobetfair.com

Quote from: rsbriggs on June 25, 2013, 12:51:37 PM

Am much more interested in receiving email acknowledging the BTC I sending them for my orders. BTC seeming to have just disappeared once received on their end.

I did not receive a payment confirmation with my btc payment either, so I called them. Gave them my order #, and they confirmed they received my payment. They also sent me a email 2 days after I called them.

warhawk187

sr. member

Activity: 327

Merit: 250

I received an email from TH this morning. I hope Paypal doesn't fuck him over (highly likely due to giant influx of funds). Just selling game codes on ebay took them 21 days (not sure if business days or not) for them to release the funds because I had sold less than 25 things on ebay even though I have over 10 reviews of perfect feedback. But I paid with Paypal just for some protection. Maybe TerraHash should use authorize.net? Don't flame me, I only know its a CC processor, I have no idea what their policies are.

zurg

hero member

Activity: 826

Merit: 500

Crypto Investor ;) @ Farmed Account Hunter

Quote from: rsbriggs on June 25, 2013, 12:51:37 PM

Am much more interested in receiving email acknowledging the BTC I sending them for my orders. BTC seeming to have just disappeared once received on their end.

Whoa, you paid in BTC and your order status hasn't changed yet?

rsbriggs

full member

Activity: 427

Merit: 100

Am much more interested in receiving email acknowledging the BTC I sending them for my orders. BTC seeming to have just disappeared once received on their end.

nikycoin

newbie

Activity: 52

Merit: 0

just got it too

btceic

sr. member

Activity: 392

Merit: 250

♫ A wave came crashing like a fist to the jaw ♫

just got the email

hchc

hero member

Activity: 504

Merit: 500

It worries me when a company cannot even get the mail server / mailing list in order.... Undecided

Hopefully its just a fluff.

MinermanNC

legendary

Activity: 2198

Merit: 1000

Quote from: zurg on June 25, 2013, 12:24:26 PM

Just got this email a few seconds ago:

Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

I just received the email at 1:13 pm est ... better late than never lol,,,,(even tho we had it in here to)

toxic_cz

newbie

Activity: 30

Merit: 0

I got email just now!

Date: Tue, 25 Jun 2013 17:13:22 +0000
From: TerraHash Team <[email protected]>
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.1 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
Reply-To: "TerraHash Team" <[email protected]>

zurg

hero member

Activity: 826

Merit: 500

Crypto Investor ;) @ Farmed Account Hunter

Just got this email a few seconds ago:

Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

nikycoin

newbie

Activity: 52

Merit: 0

Quote from: ?? on ??

Just sent out an email with the update about an hour ago. Looks like not everybody got it. Here it goes:

Quote

Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

He did say that he had sent an email lol....

MinermanNC

legendary

Activity: 2198

Merit: 1000

Quote from: rammy2k2 on June 25, 2013, 11:55:34 AM

he didnt sent no email, he posted here .. lol

ya thats what Im thinking,,,lol

rammy2k2

legendary

Activity: 1974

Merit: 1003

he didnt sent no email, he posted here .. lol

nikycoin

newbie

Activity: 52

Merit: 0

+3 , didn't get the update email either

Canna

newbie

Activity: 12

Merit: 0

Quote from: massnerder on June 25, 2013, 10:53:21 AM

I also did not get the email, thanks for posting here TH

+1

Also, everytime I have gotten an e-mail from them, there was a corresponding blog update with the same info on their own site.
That didn't happen here either.

massnerder

sr. member

Activity: 308

Merit: 250

No power in the 'verse can stop me.

I also did not get the email, thanks for posting here TH

MinermanNC

legendary

Activity: 2198

Merit: 1000

Quote from: SteveB on June 25, 2013, 10:19:41 AM

Quote from: ?? on ??

Just sent out an email with the update about an hour ago. Looks like not everybody got it. Here it goes:

Quote

Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

I didn't get this email. It's not in the spam folder either.

Im wondering if anybody got it in email?...or they just posted it in here...lol It will still be nice to see a queue update even with the paypal orders and give us all something to think about regarding a paypal refund vs using a credit card maybe friday ?

bsuperior2

newbie

Activity: 33

Merit: 0

RE: Terrahash

Quote
Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

SteveB

full member

Activity: 170

Merit: 100

Quote from: ?? on ??

Just sent out an email with the update about an hour ago. Looks like not everybody got it. Here it goes:

Quote

Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

I didn't get this email. It's not in the spam folder either.

Topic: Off-Topic - page 201. (Read 384417 times)