Author

Topic: Off-Topic - page 200. (Read 384417 times)

legendary
Activity: 2198
Merit: 1000
June 25, 2013, 08:51:25 PM
My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?

It says Processing on the TH site. Mine is likely paid. I guess they just send the same email to everyone regardless.  I wonder why the rest haven't went through?  

What email are you refering to? the paypal email you receive when you complete a purchase?

EDIT: and did you place your order after they announced they were suspending taking paypal or there abouts? hmmm...lol
sr. member
Activity: 389
Merit: 250
June 25, 2013, 08:47:03 PM
My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?

It says Processing on the TH site. Mine is likely paid. I guess they just send the same email to everyone regardless.  I wonder why the rest haven't went through?   
legendary
Activity: 2198
Merit: 1000
June 25, 2013, 08:39:42 PM
My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?
legendary
Activity: 2198
Merit: 1000
June 25, 2013, 08:35:46 PM
My Credit Card has already been charged by Pay Pal TerraHash. So they should be able to get the money from Pay Pal if they don't already have it. My account still says processing. Huh  

Same status here on my account/order. Im not a paypal expert, but I think with new or large orders, paypal holds" or more or less has a lean on the money and can hold it. TH is under review, so I am thinking paypal simply is not actually releasing the funds (our order money ) as they are on the hook to reimburse us within 45 days if we are not happy. If they release that money to TH and then something goes south for TH, and the funds are all spent, then paypal will have to cough up the money for all of us, and seprately try to persue getting their (paypal) monies back from TH after repaying us first. So thats my thinking. anyone who knows more on paypal this way, chime in here...lol,,I am not the expert Smiley

Paypal likes to put 21 day holds on funds for new merchants, established ebay sellers who start selling in a different category or there's a change in their sales pattern, anyone who has a sudden large influx of money, etc. basically any excuse they can come up with to hold your money for 21 days, and then if 'in their sole discretion' they decide something isn't on the up and up, they have been known to freeze people's accounts so they can no longer accept payments, get to their money or anything else, and keep your money for 180 days before they'll release it.

I've had an ebay and paypal account for over 10 years now and have been an occasional seller; never had a single complaint registered or chargeback filed; and sold an item on ebay after having not sold anything for awhile, under $200, and paypal locked the funds on me.  Paypal has always been bad, but they got even worse after ebay bought them.


Hey thanks for expanding on that. Well, I guess so long as they (paypal) are going to gaurantee a purchasers purchase, they have the right to set their own rules... just not good for the guy on the other end doing the selling ( TH ),,,but thats why so many use paypal I guess, because they feel they have an "out" when things don't go right. I am assuming, TH was hoping to raise capitol for what ever reasons, by making this move...but for me it seems a bit risky to use other peoples money,,well your customers, to get things off the ground before you have a real viable product in hand and ready to go. Its almost like we are being used as the venture capitalist here...lol and I think BFL did the same!  thx! " Smiley
sr. member
Activity: 389
Merit: 250
June 25, 2013, 08:35:06 PM
My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?
newbie
Activity: 37
Merit: 0
June 25, 2013, 07:46:35 PM

Well, actually scratch that... I just double checked and it was a reply to my email.., not enought coffee yet.
Here is what I got:

We have setup a new customer support system, which will help us respond to your questions more efficiently.
If your question has not been answered, please create a new ticket on http://support.terrahash.com.


vote: http://support.terrahash.com/forums/212103-general/suggestions/4121270-post-regular-updates-to-the-state-of-orders-queue

Yes, go vote... http://support.terrahash.com/forums/212103-general, but you also might want to click on settings (upper-right) and change your default user name to something besides your email address!  I'm just sayin'...
member
Activity: 82
Merit: 10
June 25, 2013, 07:44:06 PM
My Credit Card has already been charged by Pay Pal TerraHash. So they should be able to get the money from Pay Pal if they don't already have it. My account still says processing. Huh   

Same status here on my account/order. Im not a paypal expert, but I think with new or large orders, paypal holds" or more or less has a lean on the money and can hold it. TH is under review, so I am thinking paypal simply is not actually releasing the funds (our order money ) as they are on the hook to reimburse us within 45 days if we are not happy. If they release that money to TH and then something goes south for TH, and the funds are all spent, then paypal will have to cough up the money for all of us, and seprately try to persue getting their (paypal) monies back from TH after repaying us first. So thats my thinking. anyone who knows more on paypal this way, chime in here...lol,,I am not the expert Smiley

Paypal likes to put 21 day holds on funds for new merchants, established ebay sellers who start selling in a different category or there's a change in their sales pattern, anyone who has a sudden large influx of money, etc. basically any excuse they can come up with to hold your money for 21 days, and then if 'in their sole discretion' they decide something isn't on the up and up, they have been known to freeze people's accounts so they can no longer accept payments, get to their money or anything else, and keep your money for 180 days before they'll release it.

I've had an ebay and paypal account for over 10 years now and have been an occasional seller; never had a single complaint registered or chargeback filed; and sold an item on ebay after having not sold anything for awhile, under $200, and paypal locked the funds on me.  Paypal has always been bad, but they got even worse after ebay bought them.
full member
Activity: 123
Merit: 100
June 25, 2013, 07:09:54 PM

we should also collect ... data about payment method and status of orders ... we would get much more transparency of our eta ... and where it goes ...

for example....

bank wire, status: on-hold, payment: 19.06.2013

and so on ... :-)

That has already been done by many different users. Here is one of them:
https://docs.google.com/spreadsheet/ccc?key=0AiyRS_8Y_814dGM0cU5KdFJTVlpWeG9LSDJKYnNmMkE#gid=5

There are tabs at the bottom and the second tab i found most useful Smiley Tells you absolutely everything you need to know Smiley

its missing the payment type like ... bank wire, paypal, cc, btc ....
its missing the order status ... on-hold, processing, refunded, canceled, waiting ... whatever can be there ...

No it actually is not. Second tab says if you paid or not, hence if you paid the order is processing... It's all on the second tab if you paid or not, cancelled etc. payment type does not really matter as long as you paid or not so.
legendary
Activity: 2198
Merit: 1000
June 25, 2013, 06:43:20 PM
My Credit Card has already been charged by Pay Pal TerraHash. So they should be able to get the money from Pay Pal if they don't already have it. My account still says processing. Huh   

Same status here on my account/order. Im not a paypal expert, but I think with new or large orders, paypal holds" or more or less has a lean on the money and can hold it. TH is under review, so I am thinking paypal simply is not actually releasing the funds (our order money ) as they are on the hook to reimburse us within 45 days if we are not happy. If they release that money to TH and then something goes south for TH, and the funds are all spent, then paypal will have to cough up the money for all of us, and seprately try to persue getting their (paypal) monies back from TH after repaying us first. So thats my thinking. anyone who knows more on paypal this way, chime in here...lol,,I am not the expert Smiley
newbie
Activity: 43
Merit: 0
June 25, 2013, 06:41:55 PM
I won't fret if I have to be re-charged to my card, because I get cashback on my paypal debit card Tongue
sr. member
Activity: 389
Merit: 250
June 25, 2013, 06:32:12 PM
My Credit Card has already been charged by Pay Pal TerraHash. So they should be able to get the money from Pay Pal if they don't already have it. My account still says processing. Huh   
sr. member
Activity: 434
Merit: 265
June 25, 2013, 03:32:01 PM

we should also collect ... data about payment method and status of orders ... we would get much more transparency of our eta ... and where it goes ...

for example....

bank wire, status: on-hold, payment: 19.06.2013

and so on ... :-)

That has already been done by many different users. Here is one of them:
https://docs.google.com/spreadsheet/ccc?key=0AiyRS_8Y_814dGM0cU5KdFJTVlpWeG9LSDJKYnNmMkE#gid=5

There are tabs at the bottom and the second tab i found most useful Smiley Tells you absolutely everything you need to know Smiley

its missing the payment type like ... bank wire, paypal, cc, btc ....
its missing the order status ... on-hold, processing, refunded, canceled, waiting ... whatever can be there ...
full member
Activity: 123
Merit: 100
June 25, 2013, 03:08:40 PM

we should also collect ... data about payment method and status of orders ... we would get much more transparency of our eta ... and where it goes ...

for example....

bank wire, status: on-hold, payment: 19.06.2013

and so on ... :-)

That has already been done by many different users. Here is one of them:
https://docs.google.com/spreadsheet/ccc?key=0AiyRS_8Y_814dGM0cU5KdFJTVlpWeG9LSDJKYnNmMkE#gid=5

There are tabs at the bottom and the second tab i found most useful Smiley Tells you absolutely everything you need to know Smiley
sr. member
Activity: 434
Merit: 265
June 25, 2013, 02:37:53 PM

we should also collect ... data about payment method and status of orders ... we would get much more transparency of our eta ... and where it goes ...

for example....

bank wire, status: on-hold, payment: 19.06.2013

and so on ... :-)
full member
Activity: 123
Merit: 100
June 25, 2013, 02:12:48 PM
TerraHash needs to get CC processing:
http://www.costco.com/merchant-account.html
Would probably save a lot more then PayPal charges and easier for the rest of us.

I believe he actually is setting that up. He said it should be done by Friday Smiley

And I received my email this morning. I believe everyone received the same e-mail? For those of you who have not received one, here you go.

Quote
Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.
newbie
Activity: 12
Merit: 0
June 25, 2013, 02:00:46 PM
RE: PayPal

I don't really care, was just making a point.  Take my $900 in cash or I'll put it on a CC...makes no difference.

Would just be nice to be done with the ordering process and not feel like if I don't check in to the forum or sit on my email for a few days I won't get bumped in line and have my order cancelled.  That is really my point, by my bank this was settled last week.
newbie
Activity: 11
Merit: 0
June 25, 2013, 01:54:43 PM
just got the email
hero member
Activity: 672
Merit: 500
June 25, 2013, 01:51:43 PM
Definitely going to be more than a few days with Paypal... Usually takes WEEKS!

hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
June 25, 2013, 01:50:33 PM
TerraHash needs to get CC processing:
http://www.costco.com/merchant-account.html
Would probably save a lot more then PayPal charges and easier for the rest of us.
member
Activity: 92
Merit: 10
June 25, 2013, 01:48:32 PM
No.  The issue is standard protocol with Paypal unfortunately.  As previous members have mentioned, and from my own experience selling a lot on ebay, your accounts can get frozen randomly.  Even established accounts are not immune.  I have heard in extreme cases it can take 1-2 months.  You also do not get a definitive answer as to when funds are released. 

Regarding earning miles, when you used paypal, using a CC would have been fine as well.  That was the option I used.
Returning funds also shouldn't be an issue as there are a number of investors I'm sure they could lean on if they chose to go in that direction.
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