Author

Topic: Official FutureBit Apollo BTC Software/Image and Support thread - page 110. (Read 44783 times)

member
Activity: 100
Merit: 29
@jstefanop:
Would be great if you could provide an aarch64 build of the apollo-miner with a statically linked libstdc++. Turns out that the arm64 RPI OS build (which is based on Debian Buster) does not come with a gcc9 based libstdc++, so the linker fails:

Code:
$ ./apollo-miner
./apollo-miner: /lib/aarch64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by ./apollo-miner)

Most probably it works on the arm64 Ubuntu version (anyone tried btw?), but I rather wanted to stick to the RPI OS Buster setup for some reasons.
newbie
Activity: 17
Merit: 0
I have a problem, I paid for two apollo-btc units , (batch one), and only one arrived. Since then I have sent all the documentation requested, received an apology, and assurance that the missing items were to mailed out, but after three weeks now nothing, not even a response to my recent inquiries about the status of my unfulfilled order. Its only about $350 in BTC but the reputation of the company is in my mind very bad. Its one thing to make a mistake and fix it, but to ignore my email inquiries into my paid order is not something a reputable establishment can or should survive. At best the over priced bug ridden device billed as an American company achievement is now starting to look like more of a disgrace. Just wondering who else has similar problems before I get banned from posting.
hero member
Activity: 2492
Merit: 621
Superb news!! Thanks for the hardwork John and the futurebit team
legendary
Activity: 1162
Merit: 943
Came home from work today, and the miner had timed itself out. No big deal because I Restarted my miner and it was up and running again no issues. Only thing is now it is starting to make an awful sound every couple seconds. I have a feeling this noise is coming from the fan since it is a moving part. has anyone else run into this issue yet? If so what is the remedy. Should I safely stop the unit from mining and safely shut down the node till i find the culprit or is it safe? Operating temperature is fine. Everything looks great besides this weird sound. have been running in ECO mode since the unit came online. Haven't messed with any settings. Maybe something is coming loose or starting to?? Any help would be greatly appreciated!

Yes others have the same issue. It's the CPU fan on the SBC, temps will be fine it will just be noisy. I've temporarily unplugged mine until support sends me another one

I merely tightened the 2 mount screws. It worked for me but not others.

It is not the larger fan.  It is a very small fan about 3/4 of an inch on the underside of the unit.

25x25x7

If tightening the screws does not work just reach out to support (hello at futurebit dot io), and well send you over a new fan.


Quick update to the initial bugs, we are testing through the final release now and should have an update pushed to your dashboards next week.

We have fixed both the dashboard stats issue over webUI, as well as a temporary fix for the miner crashing for users with spotty internet connections.

Awesome news! If you need/want any help testing the new dashboard I'll gladly volunteer
legendary
Activity: 2153
Merit: 1400
Came home from work today, and the miner had timed itself out. No big deal because I Restarted my miner and it was up and running again no issues. Only thing is now it is starting to make an awful sound every couple seconds. I have a feeling this noise is coming from the fan since it is a moving part. has anyone else run into this issue yet? If so what is the remedy. Should I safely stop the unit from mining and safely shut down the node till i find the culprit or is it safe? Operating temperature is fine. Everything looks great besides this weird sound. have been running in ECO mode since the unit came online. Haven't messed with any settings. Maybe something is coming loose or starting to?? Any help would be greatly appreciated!

Yes others have the same issue. It's the CPU fan on the SBC, temps will be fine it will just be noisy. I've temporarily unplugged mine until support sends me another one

I merely tightened the 2 mount screws. It worked for me but not others.

It is not the larger fan.  It is a very small fan about 3/4 of an inch on the underside of the unit.

25x25x7

If tightening the screws does not work just reach out to support (hello at futurebit dot io), and well send you over a new fan.


Quick update to the initial bugs, we are testing through the final release now and should have an update pushed to your dashboards next week.

We have fixed both the dashboard stats issue over webUI, as well as a temporary fix for the miner crashing for users with spotty internet connections.
jr. member
Activity: 67
Merit: 1
Came home from work today, and the miner had timed itself out. No big deal because I Restarted my miner and it was up and running again no issues. Only thing is now it is starting to make an awful sound every couple seconds. I have a feeling this noise is coming from the fan since it is a moving part. has anyone else run into this issue yet? If so what is the remedy. Should I safely stop the unit from mining and safely shut down the node till i find the culprit or is it safe? Operating temperature is fine. Everything looks great besides this weird sound. have been running in ECO mode since the unit came online. Haven't messed with any settings. Maybe something is coming loose or starting to?? Any help would be greatly appreciated!

Yes others have the same issue. It's the CPU fan on the SBC, temps will be fine it will just be noisy. I've temporarily unplugged mine until support sends me another one

I merely tightened the 2 mount screws. It worked for me but not others.

It is not the larger fan.  It is a very small fan about 3/4 of an inch on the underside of the unit.

25x25x7
legendary
Activity: 4242
Merit: 8515
'The right to privacy matters'
Came home from work today, and the miner had timed itself out. No big deal because I Restarted my miner and it was up and running again no issues. Only thing is now it is starting to make an awful sound every couple seconds. I have a feeling this noise is coming from the fan since it is a moving part. has anyone else run into this issue yet? If so what is the remedy. Should I safely stop the unit from mining and safely shut down the node till i find the culprit or is it safe? Operating temperature is fine. Everything looks great besides this weird sound. have been running in ECO mode since the unit came online. Haven't messed with any settings. Maybe something is coming loose or starting to?? Any help would be greatly appreciated!

Yes others have the same issue. It's the CPU fan on the SBC, temps will be fine it will just be noisy. I've temporarily unplugged mine until support sends me another one

I merely tightened the 2 mount screws. It worked for me but not others.

It is not the larger fan.  It is a very small fan about 3/4 of an inch on the underside of the unit.
legendary
Activity: 1162
Merit: 943
Hey Folks -

Any thoughts on what I need to do to get the Taproot support going here? 0.21.1?

Thanks,
r00tdude



0.21.1 supports Taproot activation, you won't need to do anything
full member
Activity: 206
Merit: 100
Hey Folks -

Any thoughts on what I need to do to get the Taproot support going here? 0.21.1?

Thanks,
r00tdude

jr. member
Activity: 62
Merit: 1
Finally set up the full + 2 standard units I received a few days ago. Very easy. One of the standard units took awhile (about 15 min) to display a stable hashrate now all three are happily churning out about 2Th/s avg each. Just leaving it on ECO, over 6Th/s for under 380 watts!

Disabled the BTC pool - not my thing.

Good news helps to offset the negative stuff. Good software, good hardware. Thanks John!

hero member
Activity: 2492
Merit: 621
Hi my miner shows online and on the Viabtc app shows that it works but I can't see any information on the panel, I tried to restart turning off and turn on but no results


https://www.dropbox.com/s/eplsy5c8da7v54w/Cattura.apollo.PNG?dl=0

Is that plugging into the unit directly or over your network. Its a known issue that it will no inactive when looking at the panel via a web browser. Hook up a monitor and you should see it al working.

thanks for the reply the miner is connected via cable to the network and is not possible at the moment connect a monitor, the problem even when the internet is missing, restarting is manual not automatic

If you are viewing it over the network then it will show as inactive (known issue). If you hook it up via the hdmi output then you will see it working normally. Not sure about the auto restart after the internet goes down.
newbie
Activity: 6
Merit: 0
Hi my miner shows online and on the Viabtc app shows that it works but I can't see any information on the panel, I tried to restart turning off and turn on but no results


https://www.dropbox.com/s/eplsy5c8da7v54w/Cattura.apollo.PNG?dl=0

Is that plugging into the unit directly or over your network. Its a known issue that it will no inactive when looking at the panel via a web browser. Hook up a monitor and you should see it al working.

thanks for the reply the miner is connected via cable to the network and is not possible at the moment connect a monitor, the problem even when the internet is missing, restarting is manual not automatic
hero member
Activity: 2492
Merit: 621
Hi my miner shows online and on the Viabtc app shows that it works but I can't see any information on the panel, I tried to restart turning off and turn on but no results


https://www.dropbox.com/s/eplsy5c8da7v54w/Cattura.apollo.PNG?dl=0

Is that plugging into the unit directly or over your network. Its a known issue that it will no inactive when looking at the panel via a web browser. Hook up a monitor and you should see it al working.
newbie
Activity: 6
Merit: 0
Hi my miner shows online and on the Viabtc app shows that it works but I can't see any information on the panel, I tried to restart turning off and turn on but no results


https://www.dropbox.com/s/eplsy5c8da7v54w/Cattura.apollo.PNG?dl=0
jr. member
Activity: 95
Merit: 2
Hello everyone !

I tried my apollo Btc on DigiByte but it doesn’t seem to work anyone here tried ?

Where you mining at? works for me at dgb.solomining.io
hero member
Activity: 2492
Merit: 621
Hello everyone !

I tried my apollo Btc on DigiByte but it doesn’t seem to work anyone here tried ?

Sounds stupid but are you sure youve put your details in correctly?

Dont forget that the pool address bar doesnt need the “stratum+tcp” at the beginning.
jr. member
Activity: 31
Merit: 4
Hello everyone !

I tried my apollo Btc on DigiByte but it doesn’t seem to work anyone here tried ?
member
Activity: 100
Merit: 29
Since my node shows as using 400.01 GB and growing I plan on updating the drive soon. How would you think it be completed? My thought was to use a device like https://www.amazon.com/gp/product/B07VVNGYFV/ref=ox_sc_saved_title_6?smid=A1NP2IZEAZE37Z&psc=1 and use the Crucial cloning software that comes with the drives I bought. But I wondered if I should clone with the full node? Or wait until my second miner in batch two is delivered and clone before the node syncs?

Since these already sync so fast I wouldn't waste money on that. Just pop in the new drive and reflash your SD card and it will automatically set it up and start syncing.

Thanks for the tip and thats exactly what I'll do today
I would probably save the time and bandwidth and copy the already synced blockchain data across from the original SSD.
member
Activity: 100
Merit: 29
Newbie questions...

I have 3 Apollo BTC miners up and running with no issues. Full node downloaded in 1.5 days. :-)

I have a controller and 2 standard units. I am running in turbo mode. Hash rate is ~3.1  I see all 3 in the dashboard.
Is there any way to increase the power on one of the standard units that is running with a 500W power supply? The other 2 are running the 200W PS. If they all need to be managed by the same rules, I will buy 2 more 500W power supplies if that allows me to increase the hash rate . If I do that, how do push all three to the 3.8TH/s limit? Do I need to adjust the power in "Custom Miner Mode"? If so, how high should I go?


Thank you in advance for your help/advice.

"*Our FutureBit 200W power supply is limited to ~ 3 TH/s, 3.8 TH/s is only achievable with an external > 300 watt power supply"

+1 for this question. What are recommended settings for 3.8 TH/s?

For now, I have been going as far as 85/55, resulting in approx. 3,4TH/s@0,07W/GHs (with a 0,9% error rate). Guess you have to push the freq up to 60 to get the full 3,8TH/s (provided you have a capable PSU ofc!) Each hardware has its own sweet spot, so you have to try out what works best for you.

I have two units but cannot get the second one to fire using miner_start_all.  Any chance you'd be willing to help me work through this? 

Sure, just sent you a PM.
newbie
Activity: 3
Merit: 0
My node locks up completely when it loses the internet connection during syncing. This is common where I am unfortunately. The problem is that the whole machine locks up when this happens. Completely frozen. My only option is to switch the power on and off.

Is this okay? Or is there another alternative?

I have waited as long as two hours so far to see if it will "unfreeze" itself but it doesn't seem to do that.
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