Topic: Official FutureBit Apollo BTC Software/Image and Support thread - page 111. (Read 48605 times)
August 07, 2021, 02:31:42 PM
If I want to upgrade to the latest update, is the only way to do this to reflash the MicroSD card? Will doing this factory reset the device, so that I have to setup the miner from scratch again, and resync everything?
August 07, 2021, 11:14:29 AM
A little FYI,
I have 4 units running and 1 unit was always running 10 degrees hotter and fan spinning 1800-2000 rpm faster than the others right out of the box.
Solution that I found was the hotter unit had a loose heat sink. If you turn the unit over there is a metal plate with 5 screws. This one unit the 5 screws were loose. I tightened them up obviously not to tight but tight enough. Turned unit back on and now all have close to matching temps and fans speeds.
I have 4 units running and 1 unit was always running 10 degrees hotter and fan spinning 1800-2000 rpm faster than the others right out of the box.
Solution that I found was the hotter unit had a loose heat sink. If you turn the unit over there is a metal plate with 5 screws. This one unit the 5 screws were loose. I tightened them up obviously not to tight but tight enough. Turned unit back on and now all have close to matching temps and fans speeds.
August 07, 2021, 12:19:32 AM
I just received a Full Package Apollo BTC. Upon initial boot in the web dashboard a notification popped up saying that an update was available, so I clicked it and ended it did indeed update. It is downloading the blockchain for the node, but the miner does not work at all. I can click start and it goes throught the "warmup" and the mining dashboard opens, but all the fields are empty and it doesn't mine. It does connect to the pool as the worker showed up in my sub-account, just no hashing. Quick fix or does it need to go back to futurebit for service?
Sounds like a bug in the 0.3.0 software. Now that you've updated, try shutting down the unit and do a full restart. See if it comes up with the stats then
I just reflashed the SD card to the latest 0.3.1 software and no dice. Still won't load the miner or start hashing.
August 06, 2021, 11:37:04 PM
I just received a Full Package Apollo BTC. Upon initial boot in the web dashboard a notification popped up saying that an update was available, so I clicked it and ended it did indeed update. It is downloading the blockchain for the node, but the miner does not work at all. I can click start and it goes throught the "warmup" and the mining dashboard opens, but all the fields are empty and it doesn't mine. It does connect to the pool as the worker showed up in my sub-account, just no hashing. Quick fix or does it need to go back to futurebit for service?
Sounds like a bug in the 0.3.0 software. Now that you've updated, try shutting down the unit and do a full restart. See if it comes up with the stats then
August 06, 2021, 09:33:14 PM
I just received a Full Package Apollo BTC. Upon initial boot in the web dashboard a notification popped up saying that an update was available, so I clicked it and ended it did indeed update. It is downloading the blockchain for the node, but the miner does not work at all. I can click start and it goes throught the "warmup" and the mining dashboard opens, but all the fields are empty and it doesn't mine. It does connect to the pool as the worker showed up in my sub-account, just no hashing. Quick fix or does it need to go back to futurebit for service?
August 06, 2021, 01:52:20 PM
Are you running as a user who has access to the device? (sudo or granting the permissions that were posted earlier in the thread.)
that was it, it was permissions. thank you I was starting to sweat !
August 06, 2021, 01:49:02 PM
Are you running as a user who has access to the device? (sudo or granting the permissions that were posted earlier in the thread.)
August 06, 2021, 01:25:59 PM
I just got a second hand Apollo BTC 'standard' unit, with apollo power supply. It powered up fine, I see the red blinking lights that goes to solid red... I have the usb attached to a raspberry pi running ubuntu 20.04 64bit, and I have the latest apollo-miner binary. I just get this repeatedly, until it gives up:
>>> Waiting for USB /dev/ttyACM0 [1] !!!
>>> Waiting for USB /dev/ttyACM0 [2] !!!
>>> Waiting for USB /dev/ttyACM0 [3] !!!
>>> Waiting for USB /dev/ttyACM0 [4] !!!
>>> Waiting for USB /dev/ttyACM0 [5] !!!
>>> Waiting for USB /dev/ttyACM0 [6] !!!
>>> Waiting for USB /dev/ttyACM0 [7] !!!
>>> Waiting for USB /dev/ttyACM0 [8] !!!
>>> Waiting for USB /dev/ttyACM0 [9] !!!
>>> Waiting for USB /dev/ttyACM0 [10] !!!
>>> Waiting for USB /dev/ttyACM0 [11] !!!
>>> Waiting for USB /dev/ttyACM0 [12] !!!
I can see that ttyACM0 is the correct device...
[173260.253662] cdc_acm 1-1.2:1.0: ttyACM0: USB ACM device
any ideas? did I buy a bad unit somehow?
*edit
I tried it on another computer, an x86 full desktop and it also is on /dev/ttyACM0 but is doing the exact same thing
>>> Waiting for USB /dev/ttyACM0 [81] !!!
*re-edit, I just needed to run it with sudo or add permissions to the device, solved
>>> Waiting for USB /dev/ttyACM0 [1] !!!
>>> Waiting for USB /dev/ttyACM0 [2] !!!
>>> Waiting for USB /dev/ttyACM0 [3] !!!
>>> Waiting for USB /dev/ttyACM0 [4] !!!
>>> Waiting for USB /dev/ttyACM0 [5] !!!
>>> Waiting for USB /dev/ttyACM0 [6] !!!
>>> Waiting for USB /dev/ttyACM0 [7] !!!
>>> Waiting for USB /dev/ttyACM0 [8] !!!
>>> Waiting for USB /dev/ttyACM0 [9] !!!
>>> Waiting for USB /dev/ttyACM0 [10] !!!
>>> Waiting for USB /dev/ttyACM0 [11] !!!
>>> Waiting for USB /dev/ttyACM0 [12] !!!
I can see that ttyACM0 is the correct device...
[173260.253662] cdc_acm 1-1.2:1.0: ttyACM0: USB ACM device
any ideas? did I buy a bad unit somehow?
*edit
I tried it on another computer, an x86 full desktop and it also is on /dev/ttyACM0 but is doing the exact same thing
>>> Waiting for USB /dev/ttyACM0 [81] !!!
*re-edit, I just needed to run it with sudo or add permissions to the device, solved
August 06, 2021, 12:18:00 PM
If I installed a 1tb drive before using the miner would I need to install any software on it first?
No, as long as you power on the device with the SSD installed and a freshly imaged SD card, it will take care of setting up the drive for you.
August 05, 2021, 12:32:14 PM
I think i formatted mine to a suitable fle system before installing but from what i read it should just be a straight swap in and it will download the blockchain again. Or you could try and clone what you have to save time downloading the 400gb.
I upgraded my drive and all I did was power off the unit, swapped the drive, reimaged the SD card. And powered it on. The node resynced itself in over a couple days August 05, 2021, 12:06:12 PM
I think i formatted mine to a suitable fle system before installing but from what i read it should just be a straight swap in and it will download the blockchain again. Or you could try and clone what you have to save time downloading the 400gb.
August 05, 2021, 11:27:04 AM
If I installed a 1tb drive before using the miner would I need to install any software on it first?
August 04, 2021, 01:03:09 PM
Any shipping updates on Batch 2? Will they come with the latest software or will ne need to update them? Looking forward to getting started. BTC
Batch 2 is shipping with the latest image/updates. We already started shipments and the whole Batch should be out in 3-4 weeks.
YAY. Can't wait to get my notification from FedEx. Thanks for the update.
August 04, 2021, 12:37:31 PM
Any shipping updates on Batch 2? Will they come with the latest software or will ne need to update them? Looking forward to getting started. BTC
Batch 2 is shipping with the latest image/updates. We already started shipments and the whole Batch should be out in 3-4 weeks.
August 04, 2021, 12:36:59 PM
I flashed my microSD card with the latest update, so I'm running Apollo v0.3.1. I've decided to try the lottery and use ckpool. When I check the pool stats for ckpool, I can see my hash rate reporting at like 1.78T, but my problem is that the dashboard on the Apollo says otherwise. All indicators to the pool say 'inactive', and says I'm hashing at rate of 0.0. I've tried, stopping, starting, restarting a few times, but all mining dashboard representations look like nothing is happening even though the pool is reporting otherwise. Any suggestions? The node dashboard looks OK and looks to be displaying accurate information.
Send us an email with this issue, looks like the webui bug fixed the issue the majority of users were having, but there seems to be a small number of users still having this and could be pool related.
August 04, 2021, 12:35:20 PM
My fan sounds like its bearings are burning out. My LED doesn't work either. Can I send it to you for repair? I reached out on the previous support chat w a video.
Yes, just reach out to our email for support (you can reply to your order email).
August 04, 2021, 02:28:16 AM
My fan sounds like its bearings are burning out. My LED doesn't work either. Can I send it to you for repair? I reached out on the previous support chat w a video.
Fan is a common issue. Depending where you are in the world its probably easier to source your own.
My LED didnt work to start with. Just turns out it wasnt soldered properly. Again an easy fix of you use a soldering iron.
August 03, 2021, 05:40:19 PM
My fan sounds like its bearings are burning out. My LED doesn't work either. Can I send it to you for repair? I reached out on the previous support chat w a video.
August 03, 2021, 05:31:51 PM
I flashed my microSD card with the latest update, so I'm running Apollo v0.3.1. I've decided to try the lottery and use ckpool. When I check the pool stats for ckpool, I can see my hash rate reporting at like 1.78T, but my problem is that the dashboard on the Apollo says otherwise. All indicators to the pool say 'inactive', and says I'm hashing at rate of 0.0. I've tried, stopping, starting, restarting a few times, but all mining dashboard representations look like nothing is happening even though the pool is reporting otherwise. Any suggestions? The node dashboard looks OK and looks to be displaying accurate information.
August 03, 2021, 01:01:26 PM
There is an update for Crucial P2 SSD which is inside Apollo full package. It's been shipped with P2CR031 firmware version, newest is P2CR033.
https://www.crucial.com/support/ssd-support/p2-support
They provide bootable ISO or Windows app to perform the upgrade. Both methods require taking SSD out and flashing it on another machine. So if you have spare Windows PC, or any PC with CD/USB iso boot support, with empty m.2 slot, you can do it easily.
https://www.crucial.com/support/ssd-support/p2-support
They provide bootable ISO or Windows app to perform the upgrade. Both methods require taking SSD out and flashing it on another machine. So if you have spare Windows PC, or any PC with CD/USB iso boot support, with empty m.2 slot, you can do it easily.
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