I just got back from 3 unsuccessful attempts to complete my transaction at CVS (used bitinstant CVS to bitcoin email). My order amount is for $100 and my zipzap fee is $3.95.
Basically what happened all three times is I would get to the counter, the total would come up as $100 dollars instead of $103.95, the person at the register would attempt to go through with it anyway, and then it would return "invalid transaction" or something like that.
I then went back to the moneygram phone, did the process over again, and explained to the person on the phone what was happening. The last time I did it, the person on the phone claimed it was because I was trying to send it to a person instead of a business, which I knew wasn't right because I remember confirming that I was sending money to zipzap.
I'm going to try again tomorrow at a Walmart instead of CVS, but how can I make sure that it works this time? Why wouldn't the transaction fee show up, even when I explain to the people on the phone what's happening?
This exact thing happened with me at a CVS. The person at the counter is entering in $100 as the amount when they need to enter $103.95 for it to be accepted. I had to go back and forth with the lady as she told me she normally just enters the bill amount, and then the additional fee gets added on. She was confused as to why it didn't add the fee the first time and just charged me the amount with out the fee ($100). After ringing me up we got the same invalid transaction error. The second time I convinced her to put the amount with the fee ($103.95) and the order went through. I promptly received an email from ZipZap confirming my payment. Of course what happens after that is anybody's guess as I still haven't received any bitcoins from BitInstant, or any responses to my direct questions, emails or phone calls.
Weird, the lady at CVS didn't even have the option to enter the amount, she was telling me that it just shows up on screen and then the customer confirms it and pays. If it happens again tomorrow when I try Walmart, should I ask the cashier to enter the right amount if it displays $100 again? Or do you think that's why you don't have your bitcoins yet?
With me the lady told me she didn't enter the amount (she did) when I was questioning why the ZipZap fee was not included. I directly asked her if she put in the amount and she said no. I was worried because I didn't want to do anything to mess up the order. When it didn't go through the first time I again inquired about the amount the second time and if she directly keyed the amount in. The second time she said yes and that she would try the amount with the fee. This was after arguing with me for a few minutes as when other people come in she just enters a bill amount and when she rings it up a fee is added. I think with ZipZap she should enter the amount including a fee as when she did this for me the order went through. ZipZap promptly emailed me with a conformation of receiving funds. As to why I have not received my bitcoins, well I have no idea. Maybe the way it was keyed in at CVS could have something to do with it. No one at BitInstant has given me a reason as to why my funds have not been received. You can read through this thread though and it doesn't look like I am the only one waiting. Good luck to you...