Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 345. (Read 495998 times)
February 28, 2013, 08:33:06 PM
Hi! When will you refill the btc-e reserves?
February 28, 2013, 05:37:37 PM
Hi, a have Order execution failed issue, please help me
February 28, 2013, 01:28:13 PM
Much thanks on the quick response guys!
February 28, 2013, 12:34:51 PM
Well we have reserves finally, can we get the option now to send to btc-e please?
February 28, 2013, 11:39:57 AM
Anyone with currently outstanding support issues, please PM all relevant details to myself and Rachel:
https://bitcointalksearch.org/user/rachel-bitinstant-65488
Please CC to both of us
https://bitcointalksearch.org/user/rachel-bitinstant-65488
Please CC to both of us
February 28, 2013, 11:03:05 AM
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February 28, 2013, 10:58:00 AM
Charlie help me out man, I am suppose to have coins going to bit stamp and I really need them today. When I deposited cash your Bitstamp reserves were to low to complete the transaction.
February 28, 2013, 10:18:40 AM
on the right side near the bottom it says btc-e reserves. I've seen no higher than 810 since my order on 2/20 of 500$ worth
on the right side near the bottom of which page? The main bitinstant page? I don't see it.
February 28, 2013, 03:14:19 AM
Hello.
I sent money through your service about a week ago, and have yet to see my funds pop up in my bitstamp.net account. I shared some emails with one of your support reps and just want to make sure you guys push my order through.
OrderID: 70c3fabb-b03d-499d-9c22-a9d8e2cebbd5
Much thanks
I sent money through your service about a week ago, and have yet to see my funds pop up in my bitstamp.net account. I shared some emails with one of your support reps and just want to make sure you guys push my order through.
OrderID: 70c3fabb-b03d-499d-9c22-a9d8e2cebbd5
Much thanks
February 27, 2013, 11:11:19 PM
zipzap is how bitinstant receives your money
February 27, 2013, 10:47:09 PM
When I last used BitInstant, it automatically defaulted to ZipZap. What's the difference between the two?
February 27, 2013, 09:21:45 PM
Has anyone had a successful Dwolla-to-(whatever) transfer process using Bitinstant, which didn't require manual processing of some kind? Is this location/verification issue a Dwolla problem, a Bitinstant problem, or both?
Out of 6 or 7 Dolla to MtGox I did have one go through automatically. All the others had 'verification failed', but they were promptly fixed by Yaankee.
I have done about four or five Cash to MtGox go through instantly. I just did one about half an hour ago. That entails going to walmart and at the money center filling out a form called 'MoneyGram ExpressPayment Service'. The blue form. You have to use the BitInstant site to set up the transfer, and they give you some numbers to put on the blue form. Hand the cash and the form to the girl at the Walmart Money center, and a minute later it's in your MtGox account. She might ask you what the bill is for, just say it's a condo fee or some bullshit like that.
LIke I said I just did it half an hour ago and it worked fine. For a $500 transfer, you have to pay $503.95, and you get $480 into MtGox.
February 27, 2013, 08:29:53 PM
I just received my 500.00 order that I put it on 2/20/2013. Bitinstant went through some sort of trouble and lacked communication and honesty. However they are looking into resolving issues. I would email either rachel or charles about your money. I will jump on bitinstants back again once I see that they are back 100% again. Thank you bitinstant.
February 27, 2013, 08:27:14 PM
Do they ask for ID when sending a moneygram, or is the process anonymous?
February 27, 2013, 07:35:33 PM
Still confused on how and where to purchase bitcoins. Please Help
February 27, 2013, 07:04:28 PM
It has been OVER a week and still my 480 has not shown... Bitinstant continues to tell me mtgox has my funds while mtgox assures me bitinstant has them..... Bitinstant is a complete scam and my next stop is better business bureau and to post scam reports across the web.... Rachel from bitinstant support has done nothing but lie and run me in circles... DO NOT GIVE THESE PEOPLE YOUR MONEY FOR ANY REASON!!!! It will be the last time u see it.
February 27, 2013, 06:49:41 PM
on the right side near the bottom it says btc-e reserves. I've seen no higher than 810 since my order on 2/20 of 500$ worth
February 27, 2013, 06:45:45 PM
BitInstant's btc-e reserves appeared to be fully funded this morning (~30g USD), and you could select in the menu to send to btc-e, but now btc-e is down, so that option is off.
At least they are not taking payments for broken methods any more.
At least they are not taking payments for broken methods any more.
How does one go about checking their reserves at any particular exchange? Seems like that would be private info.
February 27, 2013, 06:40:53 PM
who did you contact to get that order filled orion? I have sent both rachel, and charles (yankee) emails today with no response..
February 27, 2013, 05:51:19 PM
I saw the message that btc-e.com was fully funded this morning. I just checked and they have $1 reserves there. I hope a bunch of people got paid. I would suggest contacting them and having it sent to Mt. Gox instead. My order from 2/19 was funded yesterday.
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