So, Phone app has lost BTC to USD.. Some trades not synced with Direct WEB log in.. And now trading seems not to have occurred since 4.38 am? Aside fromt he BTC to Qryptos taking more than a week so far.. Just what is this mickey mouse stuff?
The order boosk appear to be clogged with buys at 11k and sells at 18k.. Bots?
Just what is going on and why should someone keep their money in this exchange rather than any other? Are you aware of the directly consequential economic loss due to an inability to maintain the exchange?
Topic: Official Quoine Exchange Thread - page 11. (Read 48536 times)
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I would appreciate some peace of mind, knowing that for example after 72 hours the request gets pushed back to the wallet, but I haven't found any info on the matter.
I would appreciate some peace of mind, knowing that for example after 72 hours the request gets pushed back to the wallet, but I haven't found any info on the matter.
The transaction will eventually be returned to your wallet. However, definitely not after 2 days. I once had a very low-fee transaction
stuck in the mempool for 15 days until it was returned to my wallet. I think some mining pools actually process transactions
that are unconfirmed for even longer.
Have you activated RBF for your transaction? Then you could try to double-spend it with a higher fee.
Other options are transaction accelerators. Unfortunately, at the current mempool size they don´t really work
or are ridiculously expensive.
I start to realize how important those options are, and with Quoinex I have no control over those parameters. I am afraid that having a double-spend would not solve the problem as it was a no fee transaction. Strange because I tested it few weeks back and everything works fine.
I tried to re-broadcast the hash, but seems that transaction queue is crazy these days. I found a possible solution with bitcoin core but I'm afraid it might be too technical for me.. so my only option is now to wait (I'm at day 3, feel like 15 days is an eternity).
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I would appreciate some peace of mind, knowing that for example after 72 hours the request gets pushed back to the wallet, but I haven't found any info on the matter.
I would appreciate some peace of mind, knowing that for example after 72 hours the request gets pushed back to the wallet, but I haven't found any info on the matter.
The transaction will eventually be returned to your wallet. However, definitely not after 2 days. I once had a very low-fee transaction
stuck in the mempool for 15 days until it was returned to my wallet. I think some mining pools actually process transactions
that are unconfirmed for even longer.
Have you activated RBF for your transaction? Then you could try to double-spend it with a higher fee.
Other options are transaction accelerators. Unfortunately, at the current mempool size they don´t really work
or are ridiculously expensive.
Hi,
is technical problem especially BTC withdrawal issue has been fixed?
Hope hear from you now.
Wait for your respond,
Sonny rib hartantha.
is technical problem especially BTC withdrawal issue has been fixed?
Hope hear from you now.
Wait for your respond,
Sonny rib hartantha.
Still waiting actually, the transaction has not been confirmed and therefore did not make it to any block for the processing.
This is a consequence of low fees (actually zero fees) applied to BTC transfer. On paper sounds great, but in reality leads to these situations.
On top, if you check this link https://blockchain.info/charts/mempool-count?timespan=30days&daysAverageString=7
you can see that there are a lot of unconfirmed transactions right now. Not sure what I can do about it except wait.
I would appreciate some peace of mind, knowing that for example after 72 hours the request gets pushed back to the wallet, but I haven't found any info on the matter.
Hi,
is technical problem especially BTC withdrawal issue has been fixed?
Hope hear from you now.
Wait for your respond,
Sonny rib hartantha.
is technical problem especially BTC withdrawal issue has been fixed?
Hope hear from you now.
Wait for your respond,
Sonny rib hartantha.
I really like them.
Prices are good.
Prices are good.
I've done my second transfer with Quoinex, and while the first one worked fine, the second one is now stuck in the blockchain.
Is there anything that can be done?
If the only option is to wait now, after how much time does the transaction come back automatically to the exchange?
I really like them.
Prices are good.
Its not very fast or have most features, but it works
But they have some problems with IT.
It wont receive my password. It happens second time now.
They never explain what happened.
Sigh
Prices are good.
Its not very fast or have most features, but it works
But they have some problems with IT.
It wont receive my password. It happens second time now.
They never explain what happened.
Sigh
If you have troubles with password, please contact support by e-mail or any CM personaly in https://t.me/QUOINE or personaly me - @khatskevych with your details.
Ive made deposit and funding request from dec 9th, already ten days, sent the email 4 times to
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
Do you have number of support ticket ? Did you use our Telegram channel to contact any CM ? https://t.me/QUOINE
Here are my support ticket :
#78909
#84782
#83169
I used email to contact support.
Dear Sir!
Your bank account is approved. The ref# you provided in the Fund Request doesn't match with what we have in our Jtrust bank statement. So we are asking for transaction receipt. But this thread is not the field to show such kind of your personal info. You can contact any CM personaly in https://t.me/QUOINE or personaly me - @khatskevych with your details.
I really like them.
Prices are good.
Its not very fast or have most features, but it works
But they have some problems with IT.
It wont receive my password. It happens second time now.
They never explain what happened.
Sigh
Prices are good.
Its not very fast or have most features, but it works
But they have some problems with IT.
It wont receive my password. It happens second time now.
They never explain what happened.
Sigh
Ive made deposit and funding request from dec 9th, already ten days, sent the email 4 times to
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
Do you have number of support ticket ? Did you use our Telegram channel to contact any CM ? https://t.me/QUOINE
Here are my support ticket :
#78909
#84782
#83169
I used email to contact support.
Ive made deposit and funding request from dec 9th, already ten days, sent the email 4 times to
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
Do you have number of support ticket ? Did you use our Telegram channel to contact any CM ? https://t.me/QUOINE
Ive made deposit and funding request from dec 9th, already ten days, sent the email 4 times to
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
these address :
[email protected]
Cc: [email protected]
[email protected]
my bank account approved already, but why my deposit still pending for verification?
ive sent you my transfer receipt,
didnt hear anything from the support,
how long do ive to wait?
My user ID : 98889.
I am frustrated! Looks like Quoine is not reading the helpdesk on https://qryptos.zendesk.com/hc/en-us
Please refer to the Helpdesk ID:
1) ID #61370 . Quoine has not deposited my 0.18 bitcoin since 1 month ago and they are completely ignoring my issue!
2)ID #83857. They have cheated me about 0.25 bitcoin when I exchanged from XRP to bitcoin, the exchange rate is
Txn ID 5904390 Sell XRPBTC Average Price is 0.00003574 17/12/15 1:21:59
Txn ID 5897179 Buy BTCXRP Average price is 0.00009363 17/12/14 22:54:02
During this period, the price of XRP has shot up while BTC is stagnant but my average price is only 38% of the purchased price. what happened to the 62% ?
During that time, I was short-changed by Quoine 0.25 BTC (~$16k) or about $4,000.
So I have lost about 0.45 BTC or both deals almost $10,000 at today's rate of $20k !!
Quoine has given a helpdesk that no one is replying. What is the point ?
To me, $10k is a lot of money!!
When do I get my money back!!
Please refer to the Helpdesk ID:
1) ID #61370 . Quoine has not deposited my 0.18 bitcoin since 1 month ago and they are completely ignoring my issue!
2)ID #83857. They have cheated me about 0.25 bitcoin when I exchanged from XRP to bitcoin, the exchange rate is
Txn ID 5904390 Sell XRPBTC Average Price is 0.00003574 17/12/15 1:21:59
Txn ID 5897179 Buy BTCXRP Average price is 0.00009363 17/12/14 22:54:02
During this period, the price of XRP has shot up while BTC is stagnant but my average price is only 38% of the purchased price. what happened to the 62% ?
During that time, I was short-changed by Quoine 0.25 BTC (~$16k) or about $4,000.
So I have lost about 0.45 BTC or both deals almost $10,000 at today's rate of $20k !!
Quoine has given a helpdesk that no one is replying. What is the point ?
To me, $10k is a lot of money!!
When do I get my money back!!
Dear
Can you send an email :
[email protected]
Cc: [email protected]
[email protected]
Indicate issue or request.
WHAT IS WRONG WITH QUOINE INDONESIA?
I have made a deposit 2 weeks ago and up till now, i have not received the deposit into my account yet!
The customer service is extremely unhelpful as well. They takes very long to reply and kept repeating the same thing, asking for proof of transfer which i have already sent THREE TIMES.
THIS IS EXTREMELY FRUSTRATING. How can i get my money back?!!!!!!
Ticker #86201
I have made a deposit 2 weeks ago and up till now, i have not received the deposit into my account yet!
The customer service is extremely unhelpful as well. They takes very long to reply and kept repeating the same thing, asking for proof of transfer which i have already sent THREE TIMES.
THIS IS EXTREMELY FRUSTRATING. How can i get my money back?!!!!!!
Ticker #86201
Can you send an email :
[email protected]
Cc: [email protected]
[email protected]
Indicate issue or request.
It took a whole week for Quoine to approve my bank account and now I figured out that even my bank account is approved, Quoine is still limited the withdrawal amount as USD $15/request and each time they will charge me $5 service fee. Could you let me know if this is system issue or standard practice?
**Sorry please ignore me, it actually is the minimum withdrawal amount!
**Sorry please ignore me, it actually is the minimum withdrawal amount!
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