Author

Topic: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading - page 294. (Read 723903 times)

sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
The support is beyond incompetent on this site.  But they've got the hook up.  So what can you do.



I guess it's like running a "Un-Managed VPS"
they expect you to have enough knowledge
to stand on your own two feet and not do
Stupid Sh_t, like make WithDrawals right before
a freaking Rally starts, :-( ,

But still a "Cancel WithDrawal" Button would be handy, :-) ,
Especially while the Withdrawal is still in "Processing" stage,
Like up to at least 2 to 3 hours to change your mind.

A Salute To The BitFinex Team,
Happy New Year !
May It Be a Prosperous One For All of Us !

Eabab

there are technical reasons (linked to our internal procedure to send wires in an fast way) that don't allow us to have a cancel option on withdrawals.
Speed doesn't allow second thoughts.
Please just think twice before pressing the withdrawal button.

Thanks and have a good day

Giancarlo
Bitfinex Team

newbie
Activity: 34
Merit: 0
The support is beyond incompetent on this site.  But they've got the hook up.  So what can you do.



I guess it's like running a "Un-Managed VPS"
they expect you to have enough knowledge
to stand on your own two feet and not do
Stupid Sh_t, like make WithDrawals right before
a freaking Rally starts, :-( ,

But still a "Cancel WithDrawal" Button would be handy, :-) ,
Especially while the Withdrawal is still in "Processing" stage,
Like up to at least 2 to 3 hours to change your mind.

A Salute To The BitFinex Team,
Happy New Year !
May It Be a Prosperous One For All of Us !
newbie
Activity: 5
Merit: 0
I am setting up a trading algorithm and am working out some of the details on making a trade at the moment. It seems that the way to partially close a position is to open a new trade in the opposite direction for some portion of the open position. This works fine but it seems that if my tradable balance is less than what I want to close the position by or 0 then my only option is to close the entire position completely as a market order. Can someone confirm that this is the only possibility in this situation besides adding more funds and then making an order?

Thanks for your help,
 James


After some testing I have found that with a zero or negative 'Tradable Balance' it is still possible to place an order equal in volume or less than an open position in the opposite direction (buy to sell or VV) to execute a partial or complete closing of any currently open positions. To open a trade in the opposite direction would require two orders, one to close the position and free up your trading margin and another to open the new trade. This is not unlike most other trading platforms just in a little different form. I was able to figure this out with some testing on my own as well as some help from the BFX Support Department, on a Saturday...
hero member
Activity: 756
Merit: 1000
Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

With regards to my issue, the problem was on my end.

The support from Bitfinex took a couple of days but not an unreasonable amount of time in my opinion.

Thanks

full member
Activity: 238
Merit: 100
The support is beyond incompetent on this site.  But they've got the hook up.  So what can you do.
newbie
Activity: 34
Merit: 0
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks


Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team


Is Cancel WithDrawal anywhere on the horizon ?,
Made a withdrawal right before this rally started
and Man did it ever bite me in the rear-end.

A Cancel WithDrawal would be nice.

Thanks




I'll take a "No Response" as a No,

Thanks
legendary
Activity: 1834
Merit: 1019
Hi,

How willl the scheduled down time of Bitstamp affect order execution of Bitfinex?

Thx Kiss

oh, that's why no orders are executed on bfx?

Shouldn't we be able to trade bfx-only?

The order book isn't even loading.

I do recall Raphy saying he ordered more hardware, though I doubt that's being laid out right now

The orderbook isn't loading. Hasn't been for days now.

Is this a server performance issue. Is there something I can do.

I'd really like to be able to see the order book.


strange, I've been checking the platform in the last hours and all seems good to me.
Is somebody else having the same problem?
Can you access it from another computer?
Please let me know.

Thanks a lot and have a good day

Giancarlo
Bitfinex Team


Orderbook levels 1 and 2 both appearing normally for me. maybe worth a shot to try clearing your cache/check noscript?
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Hi,

How willl the scheduled down time of Bitstamp affect order execution of Bitfinex?

Thx Kiss

oh, that's why no orders are executed on bfx?

Shouldn't we be able to trade bfx-only?

The order book isn't even loading.

I do recall Raphy saying he ordered more hardware, though I doubt that's being laid out right now

The orderbook isn't loading. Hasn't been for days now.

Is this a server performance issue. Is there something I can do.

I'd really like to be able to see the order book.


strange, I've been checking the platform in the last hours and all seems good to me.
Is somebody else having the same problem?
Can you access it from another computer?
Please let me know.

Thanks a lot and have a good day

Giancarlo
Bitfinex Team
donator
Activity: 2772
Merit: 1019
Hi,

How willl the scheduled down time of Bitstamp affect order execution of Bitfinex?

Thx Kiss

oh, that's why no orders are executed on bfx?

Shouldn't we be able to trade bfx-only?

The order book isn't even loading.

I do recall Raphy saying he ordered more hardware, though I doubt that's being laid out right now

The orderbook isn't loading. Hasn't been for days now.

Is this a server performance issue. Is there something I can do.

I'd really like to be able to see the order book.
newbie
Activity: 5
Merit: 0
I am setting up a trading algorithm and am working out some of the details on making a trade at the moment. It seems that the way to partially close a position is to open a new trade in the opposite direction for some portion of the open position. This works fine but it seems that if my tradable balance is less than what I want to close the position by or 0 then my only option is to close the entire position completely as a market order. Can someone confirm that this is the only possibility in this situation besides adding more funds and then making an order?

Thanks for your help,
 James
newbie
Activity: 34
Merit: 0
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks


Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team


Is Cancel WithDrawal anywhere on the horizon ?,
Made a withdrawal right before this rally started
and Man did it ever bite me in the rear-end.

A Cancel WithDrawal would be nice.

Thanks
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks


Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks

Did you enable autolend?
Are you offering at FRR or fix?
Can you please PM me your username so I can have a look at your position.

Thanks

Giancarlo
Bitfinex Team
newbie
Activity: 34
Merit: 0
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks


Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.
full member
Activity: 126
Merit: 100
Bitstamp trader
is there a minimum amount, which I have to use if I want to lend money?
hero member
Activity: 756
Merit: 1000
Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks
full member
Activity: 133
Merit: 100
Why do we need to cancel _all_ open orders when closing a position? The case I'm referring to is when I have an open BTCUSD position and an open LTCUSD position. When I want to close my BTCUSD position, of course I have to cancel my BTCUSD orders. But why on Earth do I also have to cancel my LTC orders? They shouldn't interfere at all with closing my BTC position?
newbie
Activity: 34
Merit: 0
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.
sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Happy New Year!

I noticed the section with performance history (personal stats) is no longer available. That was useful to me. Any comments on that?

That function was very resource consuming and it has been momentarily suspended.
It will come back (with some more features) as soon as our servers will be upgraded.
ETA before the end of the current month.

Thank you for the understanding.

Giancarlo
Bitfinex Team
sr. member
Activity: 391
Merit: 250
Happy New Year!

I noticed the section with performance history (personal stats) is no longer available. That was useful to me. Any comments on that?
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