♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions! - page 28.

Cplucky77

newbie

Activity: 5

Merit: 0

Quote from: DomingoX6 on July 03, 2019, 03:07:03 PM

Quote from: Cplucky77 on July 03, 2019, 11:11:16 AM

You have problems, not me. If you can not get 4mbtc, then I am silent about large sums. Reviews are written, including Askgamblers, and people will think about making a deposit at your casino or not, given this attitude to new customers and solvency.

Problem caused as you used a free VPN and probably abused the promo code.

Sorry, but we have had many abuse cases like this one before, and we just can't allow it to happen.

As I said, register an account without a VPN (or at least use a paid VPN) and you won't have any issue.

Every other user playing fairly has been paid without exceptions

Just check the most recent cashouts at the top of the page (there are 2 cashouts from today, bigger than the amount you were requesting):

http://oi68.tinypic.com/13z00o5.jpg

I am play true!

DomingoX6

sr. member

Activity: 973

Merit: 346

♥ ♠ PlayBitcoinGames ♦ ♣

Quote from: Cplucky77 on July 03, 2019, 11:11:16 AM

You have problems, not me. If you can not get 4mbtc, then I am silent about large sums. Reviews are written, including Askgamblers, and people will think about making a deposit at your casino or not, given this attitude to new customers and solvency.

Problem caused as you used a free VPN and probably abused the promo code.

Sorry, but we have had many abuse cases like this one before, and we just can't allow it to happen.

As I said, register an account without a VPN (or at least use a paid VPN) and you won't have any issue.

Every other user playing fairly has been paid without exceptions

Just check the most recent cashouts at the top of the page (there are 2 cashouts from today, bigger than the amount you were requesting):

Cplucky77

newbie

Activity: 5

Merit: 0

Quote from: DomingoX6 on July 03, 2019, 10:50:26 AM

@Cplucky77

The issue was basically what panjul07 said.

Apologies for the inconveniences, but we have had many abusers of the promo codes before.

If you create another account (only one account) without using a VPN to play our games and use the promo codes, you won't have any other issue

You have problems, not me. If you can not get 4mbtc, then I am silent about large sums. Reviews are written, including Askgamblers, and people will think about making a deposit at your casino or not, given this attitude to new customers and solvency.

DomingoX6

sr. member

Activity: 973

Merit: 346

♥ ♠ PlayBitcoinGames ♦ ♣

@Cplucky77

The issue was basically what panjul07 said.

Apologies for the inconveniences, but we have had many abusers of the promo codes before.

If you create another account (only one account) without using a VPN to play our games and use the promo codes, you won't have any other issue

Cplucky77

newbie

Activity: 5

Merit: 0

Quote from: panjul07 on July 03, 2019, 08:26:30 AM

Quote from: Cplucky77 on July 03, 2019, 08:12:14 AM

I saw the promotional code on the Russian forum and decided to register. Got free spins and started playing. Won a little and decided to check the withdrawal. Made a request and began to wait. Application rejected. He appealed for support, they said that several people were registered via vpn almost at the same time, so everyone was refused a withdrawal. Why is it my fault that the site can only be accessed via vpn? Conveniently with such a position not to pay money. Lies and deception

Are you using free vpn while accessing and claiming the promo code? Basically it is reasonable for them to reject the withdrawal if they find some users are coming from the same IP as it is considered as multi account to abuse the promo code. I don't mean to say that you are the one who are abusing it, but if you are connected to other users because of using the same IP then it is obviously suspected as multi account. So if you want to play on any sites, do not use VPN but if you cant access it without VPN so it is better to use the paid one to avoid something like what you have just experienced.

I am win 4mbtc, this is dont 1000000, very funny....rock to russian community

Cplucky77

newbie

Activity: 5

Merit: 0

Quote from: panjul07 on July 03, 2019, 08:26:30 AM

Quote from: Cplucky77 on July 03, 2019, 08:12:14 AM

I saw the promotional code on the Russian forum and decided to register. Got free spins and started playing. Won a little and decided to check the withdrawal. Made a request and began to wait. Application rejected. He appealed for support, they said that several people were registered via vpn almost at the same time, so everyone was refused a withdrawal. Why is it my fault that the site can only be accessed via vpn? Conveniently with such a position not to pay money. Lies and deception

Are you using free vpn while accessing and claiming the promo code? Basically it is reasonable for them to reject the withdrawal if they find some users are coming from the same IP as it is considered as multi account to abuse the promo code. I don't mean to say that you are the one who are abusing it, but if you are connected to other users because of using the same IP then it is obviously suspected as multi account. So if you want to play on any sites, do not use VPN but if you cant access it without VPN so it is better to use the paid one to avoid something like what you have just experienced.

Yes, free vpn...

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: Cplucky77 on July 03, 2019, 08:12:14 AM

I saw the promotional code on the Russian forum and decided to register. Got free spins and started playing. Won a little and decided to check the withdrawal. Made a request and began to wait. Application rejected. He appealed for support, they said that several people were registered via vpn almost at the same time, so everyone was refused a withdrawal. Why is it my fault that the site can only be accessed via vpn? Conveniently with such a position not to pay money. Lies and deception

Are you using free vpn while accessing and claiming the promo code? Basically it is reasonable for them to reject the withdrawal if they find some users are coming from the same IP as it is considered as multi account to abuse the promo code. I don't mean to say that you are the one who are abusing it, but if you are connected to other users because of using the same IP then it is obviously suspected as multi account. So if you want to play on any sites, do not use VPN but if you cant access it without VPN so it is better to use the paid one to avoid something like what you have just experienced.

Cplucky77

newbie

Activity: 5

Merit: 0

I saw the promotional code on the Russian forum and decided to register. Got free spins and started playing. Won a little and decided to check the withdrawal. Made a request and began to wait. Application rejected. He appealed for support, they said that several people were registered via vpn almost at the same time, so everyone was refused a withdrawal. Why is it my fault that the site can only be accessed via vpn? Conveniently with such a position not to pay money. Lies and deception

DomingoX6

sr. member

Activity: 973

Merit: 346

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DomingoX6

sr. member

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DomingoX6

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Quote from: OnlineCasino on June 20, 2019, 09:58:17 AM

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Hey!

I just forwarded this to my team so we can discuss it

Thank you for the offer!

OnlineCasino

newbie

Activity: 2

Merit: 0

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DomingoX6

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DomingoX6

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Quote from: rexxarofmoknathal on June 16, 2019, 11:24:22 AM

If they're not replied to you then I would insist on the pm and not deposit anything yet. You know how these things get hacked and stuff, I wouldn't risk it if I was you

Hey, I'm a representative of the website and already took care of the issue

The site is working fine!

rexxarofmoknathal

sr. member

Activity: 980

Merit: 260

Quote from: ccc222 on June 15, 2019, 06:37:48 PM

Quote from: rexxarofmoknathal on June 15, 2019, 04:02:50 PM

Quote from: ccc222 on June 15, 2019, 08:35:54 AM

These guys dont reply to support tickets ever. Im too scared to deposit for fear of something messing up and these guys just ignoring any of my emails. Can anyone confirm being able to deposit and withdraw without issue?

I've had no trouble depositing or withdrawing. These people seem to be on it and always best to send them a formal email as things tend to get sorted out almost immediately.

I sent them a pm immediatley after they posted a reply and i still havent heard from them XD so ive yet to deposit and try the site myself. I mean i doubt their being rude and ignoring me but if they are i sure would appreciate them letting me know.

If they're not replied to you then I would insist on the pm and not deposit anything yet. You know how these things get hacked and stuff, I wouldn't risk it if I was you

DomingoX6

sr. member

Activity: 973

Merit: 346

♥ ♠ PlayBitcoinGames ♦ ♣

Quote from: ccc222 on June 15, 2019, 06:37:48 PM

I sent them a pm immediatley after they posted a reply and i still havent heard from them XD so ive yet to deposit and try the site myself. I mean i doubt their being rude and ignoring me but if they are i sure would appreciate them letting me know.

Quote from: ccc222 on June 16, 2019, 03:45:03 AM

Wow still no reply? not sure if im being ignored or am just last on their to do list.

Sorry for that, I have been really busy the past days and haven't been able to check here too much.

I just replied to your PM, please check it

Quote from: ?? on ??

hello my cashout 4 day "pending verification" when complete cashout? #29926

We had some issues with users abusing the last promo code for free spins we sent, so we have to carefully check these special cases to know the cashouts are from legit users and not abusers, that's why it's taking a bit more than usual but it should be solved soon, apologies for the delay.

ccc222

member

Activity: 183

Merit: 20

Wow still no reply? not sure if im being ignored or am just last on their to do list.

ccc222

member

Activity: 183

Merit: 20

Quote from: rexxarofmoknathal on June 15, 2019, 04:02:50 PM

Quote from: ccc222 on June 15, 2019, 08:35:54 AM

These guys dont reply to support tickets ever. Im too scared to deposit for fear of something messing up and these guys just ignoring any of my emails. Can anyone confirm being able to deposit and withdraw without issue?

I've had no trouble depositing or withdrawing. These people seem to be on it and always best to send them a formal email as things tend to get sorted out almost immediately.

I sent them a pm immediatley after they posted a reply and i still havent heard from them XD so ive yet to deposit and try the site myself. I mean i doubt their being rude and ignoring me but if they are i sure would appreciate them letting me know.

Topic: ♥ ♦ ♣ ♠ PlayBitcoinGames.com ♠ ♣ ♦ ♥ Casino with 27 Unique Games and Promotions! - page 28. (Read 52765 times)