Topic: Preliminary Scam Accusation vs Cryptopia for holding customers funds (Read 1257 times)
Updated. GBYTE working flawlessly in the last days
May 14, 2018, 02:34:56 AM
Ok I have been asked to change the thread's title to remove the word solved. Hopefully this is something that can be handled sooner than the previous problem.
Will stay tuned for updates.
Edit: updated OP
OP can update the thread's title again back to solved. The maintenance of Byteball in cryptopia regarding the deposit issue is has been fixed earlier on this day and you guys now can continue trading with them. Hopefully, this would be the last issue about byteball or any other coin out there so that they will regain the tarnished image they had from some of their users.Will stay tuned for updates.
Edit: updated OP
The OP title doesn't needs to be changed, but a warning should be placed in the OP warning users that its not really safe to use the exchange as the solutions are not at all permanent and the operators are unprofessional.
May 11, 2018, 01:57:19 PM
Ok I have been asked to change the thread's title to remove the word solved. Hopefully this is something that can be handled sooner than the previous problem.
Will stay tuned for updates.
Edit: updated OP
OP can update the thread's title again back to solved. The maintenance of Byteball in cryptopia regarding the deposit issue is has been fixed earlier on this day and you guys now can continue trading with them. Hopefully, this would be the last issue about byteball or any other coin out there so that they will regain the tarnished image they had from some of their users. Will stay tuned for updates.
Edit: updated OP
May 05, 2018, 04:13:55 AM
Ok I have been asked to change the thread's title to remove the word solved. Hopefully this is something that can be handled sooner than the previous problem.
Will stay tuned for updates.
Edit: updated OP
Will stay tuned for updates.
Edit: updated OP
May 05, 2018, 12:53:33 AM
These are some very serious beginnings of a exchange turning into scam.
I believe we should just leave the hope of seeing our bytes ever again.
I suppose you have already pinged tony regarding the issue but have got no reply, tony can do little in the issue but sure needs to be involved in it and persuade cryptopia to return the "stolen" bytes.
Well, I just thought that if a lot of us would ping @tonych and make him aware of the current situation of byteball users, we could maybe get a huge help from him as he is the lead dev of Byteball. As I have said, it is possible that he has a direct contact with any developers in cryptopia that could talk to regarding the said issue.
I'm assuming that a lot of us has already sent the same tickets to cryptopia so I guess they should be well aware of the issue.
There is no known technical problem with Byteball / GBYTE which would explain Cryptopia shutting down the wallet.
Nonetheless I will contact @tonych (Byteball lead dev) and ask him to help resolve this.
Thank you all for your support. Let's pray that they are not on the backside of an exit scam already
Nonetheless I will contact @tonych (Byteball lead dev) and ask him to help resolve this.
Thank you all for your support. Let's pray that they are not on the backside of an exit scam already
May 04, 2018, 01:50:23 PM
No doubt about the customer service part. All the successful companies have awesome customer service as the major secret to their success.
Guess what? As of the moment, I am not able to create a new support ticket so that I can follow up the issues regarding Byteball. Seems like they have also a problem now in their support or maybe they just disabled the function for creating new tickets because they got bulks of it as of now and are trying to catch up on fixing each one of them.
I believe we should just leave the hope of seeing our bytes ever again.
I suppose you have already pinged tony regarding the issue but have got no reply, tony can do little in the issue but sure needs to be involved in it and persuade cryptopia to return the "stolen" bytes.
May 04, 2018, 11:06:36 AM
No doubt about the customer service part. All the successful companies have awesome customer service as the major secret to their success.
Guess what? As of the moment, I am not able to create a new support ticket so that I can follow up the issues regarding Byteball. Seems like they have also a problem now in their support or maybe they just disabled the function for creating new tickets because they got bulks of it as of now and are trying to catch up on fixing each one of them.
May 04, 2018, 10:52:24 AM
And within a month itself, the trading seems to be still active but bytebal deposits are again having issues while depositing .
My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.
Is your Gbyte also not showing in your account after depositing into it? My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.
It has been a week since the byteball undergone a maintenance and the issue is still not fixed although they always tweet about a new coin that is being listed on their platform. They should really focus first on the said issues.
Maybe we can ping @tony again like what BTCwagering did if I'm correct? I sent a PM to tony but I think I will not get any response from him.
April 26, 2018, 02:41:18 AM
Thread UPDATE:
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
And within a month itself, the trading seems to be still active but bytebal deposits are again having issues while depositing .GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.
Lol, this isnt going to be a big deal if their team is responsive regarding the issue. You know the most frustrating thing when experiencing this kind of problem?, is when you are not recieving a single update after you opened the ticket. What you only get is a computer generated generic reply, after that everything was like being ignored.
The most essential part of having a business is customer service, without customers business will die. I hope they will realize how critical this issue against them.
April 25, 2018, 03:37:26 AM
Thread UPDATE:
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
And within a month itself, the trading seems to be still active but bytebal deposits are again having issues while depositing .GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.
Lol, this isnt going to be a big deal if their team is responsive regarding the issue. You know the most frustrating thing when experiencing this kind of problem?, is when you are not recieving a single update after you opened the ticket. What you only get is a computer generated generic reply, after that everything was like being ignored.
The most essential part of having a business is customer service, without customers business will die. I hope they will realize how critical this issue against them.
April 24, 2018, 09:43:38 PM
Thread UPDATE:
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
And within a month itself, the trading seems to be still active but bytebal deposits are again having issues while depositing .GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.
April 23, 2018, 03:13:06 AM
Thread UPDATE:
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
And within a month itself, the trading seems to be still active but bytebal deposits are again having issues while depositing .GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.
March 21, 2018, 02:22:06 PM
Thread UPDATE:
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.
March 12, 2018, 10:25:41 PM
From website:
"Market Closing
Due to being unable to provide any kind of realistic or accurate ETA on both the DOGE/LTC markets being resumed, we have decided it best to close these base markets at this time. Please close any open orders, and we apologize for the inconvenience."
They got soo.. many coins that just one could be a bad-actor and crash it (wallet software) Otherwise a needed site for new coins.
Would take a army of workers to maintain! Mostly with hard-forks etc.
I stopped trading there after my account was almost hacked, maybe was the VPN who knows..
But lost zero.
I hope everything gets sorted out in a timely fashion.
"Market Closing
Due to being unable to provide any kind of realistic or accurate ETA on both the DOGE/LTC markets being resumed, we have decided it best to close these base markets at this time. Please close any open orders, and we apologize for the inconvenience."
They got soo.. many coins that just one could be a bad-actor and crash it (wallet software) Otherwise a needed site for new coins.
Would take a army of workers to maintain! Mostly with hard-forks etc.
I stopped trading there after my account was almost hacked, maybe was the VPN who knows..
But lost zero.
I hope everything gets sorted out in a timely fashion.
March 12, 2018, 04:03:42 PM
Have you tried joining their discord channel and ask directly there? I've seeing people asking there to speed up things.
It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.
It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.
The Mods on the Discord channel Don't want to know, except to take the
official company line that the customer is at fault
They've got children running their exchange.
March 12, 2018, 01:34:09 PM
Have you tried joining their discord channel and ask directly there? I've seeing people asking there to speed up things.
It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.
It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.
The Mods on the Discord channel Don't want to know, except to take the
official company line that the customer is at fault
March 12, 2018, 01:20:09 PM
Have you tried joining their discord channel and ask directly there? I've seeing people asking there to speed up things.
It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.
It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.
March 12, 2018, 01:04:05 PM
Anyone who has money "processing"..
I've been able to find company contact details for court etc, from another forum.
Cant be 100% sure of the accuracy of the information as they been known to tell a few porkies
109 Montreal St
Sydenham
8023
New Zealand
Phone +64 21 669851
+64 39 628838
Contact name Rob Dawson
[email protected]
Tried getting the gov't department from same forum, but Craptopia deleted it earlier (i wonder why)
I've been able to find company contact details for court etc, from another forum.
Cant be 100% sure of the accuracy of the information as they been known to tell a few porkies
109 Montreal St
Sydenham
8023
New Zealand
Phone +64 21 669851
+64 39 628838
Contact name Rob Dawson
[email protected]
Tried getting the gov't department from same forum, but Craptopia deleted it earlier (i wonder why)
March 11, 2018, 05:36:21 PM
In the case of Byteball (GBYTE) for example, Cryptopia has no excuse, no extenuating circumstance to explain confiscating users' funds for over 2 months. The tech works flawlessly. It is a simple integration / update, and the lead dev of Byteball himself has been trying to reach out to Cryptopia:
Quote
in touch with them, trying to get them to pay attention, just a waste of time
I'm bringing the experience of ZOI since I'm and I've been in the public Discord and Slack channels and followed uplcose various stages of life of this coin, reading about upgrades and messeges of developers.
When there was a wallet upgraded needed to be installed on Cryptopia, devs of coin contacted them and they applied the requested upgrades in quite reasonable timeframe (1-2 weeks) about 2 weeks ago. In those 1-2 weeks wallet was under manteinance and also the market was paused. The devs reported that Cryptopia replied to to their requests, not instantly of course, but they did and applied the upgrades, there was also an hard fork to do.
So, every case has to be taken singularly, you must take into account that the devs may be lying to you too. As for this GBYTE coin I know nothing. Maybe, maybe, the devs aren't telling the truth, or maybe the upgrades needed to be installed on the Cryptopia's servers didn't work and it wasn't possibile to install and the devs are blaming Cryptopia instead of themselves in front of the users in order to move the blame from them to the exchange for not having to deal with angry users. I'm just throwing ideas here, because every situation and coin has its background, the variables in play are a lot.
Judging by your post.. the Dev's of several coins are all lying ?? Even the Dev's from LTC.. My LTC are stuck in processing.
This has EXIT SCAM written all over it !!
March 08, 2018, 07:42:31 PM
To the extent that anyone keeps posting in this thread, I'll keep reminding the community about missing funds. And we're now 3 months in, so it gets bleaker by the day, so as much as it pains me to keep picking the scab, I'm not going to shy away from the truth about Cryptopia and say stuff like "we can't say anything about them."
I'm not going to post scam scam scam every hour or anything, but there are enough people saying this or that about Cryptopia working, deposits and withdrawals coming back, promises of improvement, etc.
If there's a chance Cryptopia is also paying people to post fake positives in here, and there is, I'm going to keep posting the actual truth about them confiscating my money and acting like I don't exist.
I don't expect to get my GBYTE back anymore. My only hope is that this story will be big enough that Byteball uses its distribution funds to reimburse those who were robbed. So I'll keep beating the drum thank you very much.
I'm not going to post scam scam scam every hour or anything, but there are enough people saying this or that about Cryptopia working, deposits and withdrawals coming back, promises of improvement, etc.
If there's a chance Cryptopia is also paying people to post fake positives in here, and there is, I'm going to keep posting the actual truth about them confiscating my money and acting like I don't exist.
I don't expect to get my GBYTE back anymore. My only hope is that this story will be big enough that Byteball uses its distribution funds to reimburse those who were robbed. So I'll keep beating the drum thank you very much.
Here is another beat of the drum....
bump
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