My account was locked, how do I get it unlocked? I tried the on-site support form but got only errors. Username is the same as on here.
My account is also locked. Maybe this happened because nonkosher in from a new location from a new device.
I talked to support and they asked me a set of question which I have answered and now support has asked me to wait as they have forwarded the issue to the administrators to unlock my account.
Been a few days but nothing has been done.
It tooks time. If the verification process where not taken seriously, any guy should be able to take your account.
Feel free to contact support asking them what is the status of the verification process.
Does that person really deposit 34 bitcoin? That's something hard to believe.
Ok, forget that.
People if anyone knows, I was playing here sometimes some years ago and I have created maybe more than 10 account (have never deposited/withdraw, just for fun for 2-3 minute). So if I decide to really create one personal account, what to do?
If I deposit, don't want to be banned because of old accounts, I have no idea which accounts belongs to me because all of them was for only one use.
please believe me.. here is the proof
deposited 26 btc won 34 btc..
deposits
withdrawals
PD stili ignoring me almost 1.5 month no reply to emails, live support, telegram total ignore... silence...
this cannot continues forever , now consulting with lawyers to start legal actions...
So, did you cashed out on 23rd February, but the BTC never reached your wallet?
Try contacting here:
https://forum.primedice.com/contact/