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Topic: Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot! - page 355. (Read 1989440 times)

legendary
Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
Or maybe he was actually traveling.


WHOT? he was active here on the forum! wtf man?

i dont know whats going on behind the scenes about this issue (alot, it seems), but why would you so openly lie?

I said "WAS" travelling .

He is back and he replied to him as soon as he got back home.

150truck check your tutanota email, he had to reply to that since we do not have any of your other emails.
sr. member
Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
~snip~

In a normal situation I believe asking for compensation would be out of question but if money is held without a proper explanation and without proper communication, I don't think it's out of question. Especially when a bonus was OFFERED by the site representative but never actually given.

He can say all he wants about a missed chance of selling, he used the currency BTC and got paid in the currency BTC that the price goes up and down is not pd's problem. And the bonus is to compensate for the days trouble and should be paid indeed.
legendary
Activity: 2018
Merit: 1108
Stunna need to treat their customer better, especially the high rollers on their site. Imagine a customer that deposit 31 Bitcoins into your site, that means the player really trust the dice site so much that he is willing to deposit so much money to play on the site, but holding the 4 bitcoins profit plus the player deposit amount for almost 1 week before releasing the funds, and the price of BTC have already dropped almost $100 usd.

And now the staff using the reason Stunna is away on holiday to avoid the paying of bonus to the customer is quite unacceptable.

Lol,

It's unacceptable! The director is actually not working 24h/7d! How the hell is it supposed to work if the guy in charge takes... Hollidays!!!
Stupid leftists again!!!  Cheesy

And maybe the staff can't pay the bonus because that's like a fucking huge amount? BTC price variations is YOUR concern not theirs. When you want a refund from a company and you have to wait 30 days to you also ask for the USD/EURO variation compensation?

He was back from vacation for days, he was active here on the forum even opened a thread for a giveaway and besides that must we all guess if it's save to deposit or not because he could maybe be on vacation or on a trip? There's always Edward his right hand who could had handled the situation.

And the user was promised a huge bonus which should had been paid with the rest of his btc.

Asking for the variation compensation is BS of course.

Edit: At least they didn't asked for proof of residence and ID copies and stuff like they've done before.

In a normal situation I believe asking for compensation would be out of question but if money is held without a proper explanation and without proper communication, I don't think it's out of question. Especially when a bonus was OFFERED by the site representative but never actually given.
sr. member
Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
Stunna need to treat their customer better, especially the high rollers on their site. Imagine a customer that deposit 31 Bitcoins into your site, that means the player really trust the dice site so much that he is willing to deposit so much money to play on the site, but holding the 4 bitcoins profit plus the player deposit amount for almost 1 week before releasing the funds, and the price of BTC have already dropped almost $100 usd.

And now the staff using the reason Stunna is away on holiday to avoid the paying of bonus to the customer is quite unacceptable.

Lol,

It's unacceptable! The director is actually not working 24h/7d! How the hell is it supposed to work if the guy in charge takes... Hollidays!!!
Stupid leftists again!!!  Cheesy

And maybe the staff can't pay the bonus because that's like a fucking huge amount? BTC price variations is YOUR concern not theirs. When you want a refund from a company and you have to wait 30 days to you also ask for the USD/EURO variation compensation?

He was back from vacation for days, he was active here on the forum even opened a thread for a giveaway and besides that must we all guess if it's save to deposit or not because he could maybe be on vacation or on a trip? There's always Edward his right hand who could had handled the situation.

And the user was promised a huge bonus which should had been paid with the rest of his btc.

Asking for the variation compensation is BS of course.

Edit: At least they didn't asked for proof of residence and ID copies and stuff like they've done before.
hero member
Activity: 826
Merit: 500
Join @Bountycloud for the best bounties!
Stunna need to treat their customer better, especially the high rollers on their site. Imagine a customer that deposit 31 Bitcoins into your site, that means the player really trust the dice site so much that he is willing to deposit so much money to play on the site, but holding the 4 bitcoins profit plus the player deposit amount for almost 1 week before releasing the funds, and the price of BTC have already dropped almost $100 usd.

And now the staff using the reason Stunna is away on holiday to avoid the paying of bonus to the customer is quite unacceptable.

Lol,

It's unacceptable! The director is actually not working 24h/7d! How the hell is it supposed to work if the guy in charge takes... Hollidays!!!
Stupid leftists again!!!  Cheesy

And maybe the staff can't pay the bonus because that's like a fucking huge amount? BTC price variations is YOUR concern not theirs. When you want a refund from a company and you have to wait 30 days to you also ask for the USD/EURO variation compensation?
member
Activity: 84
Merit: 10
eremitos i don't think its fair to say that,

in term of user interface there's no site that even nears PD. takes a little more maintenance i guess.
member
Activity: 75
Merit: 10
Site fucked up again. Error 522. No problem tho. I got used to incompetence. Smiley
member
Activity: 84
Merit: 10
Or maybe he was actually traveling.


WHOT? he was active here on the forum! wtf man?

i dont know whats going on behind the scenes about this issue (alot, it seems), but why would you so openly lie?
newbie
Activity: 24
Merit: 0
Stunna need to treat their customer better, especially the high rollers on their site. Imagine a customer that deposit 31 Bitcoins into your site, that means the player really trust the dice site so much that he is willing to deposit so much money to play on the site, but holding the 4 bitcoins profit plus the player deposit amount for almost 1 week before releasing the funds, and the price of BTC have already dropped almost $100 usd.

And now the staff using the reason Stunna is away on holiday to avoid the paying of bonus to the customer is quite unacceptable.

Or maybe he was actually traveling.

I had to turn this issue to Stunna and Edward because issues like this are beyond me and support.


So who is lying here? You told me that he returned from travelling on the 7th MICRO, remember that response to my support ticket 25521? Did stunna come back on the 7th or not? No matter what he was doing, travelling or not, stunna had plenty of time to log into bitcointalk and post in OTHER threads but not this one about a serious issue. And edward has been on skype every day and in his office in Melbourne.

Also, MICRO, you were the one who promised the "huge bonus for the inconvenience" but as of now I have been scammed out of $2700 and received no bonus lol. Is that what you meant maybe? Since it is so hard to get ahold of stunna and/or edward, maybe they can relay a message through you why I was dicked around for almost a week and cheated out of money?

Stunna was online again just a few hours ago and guess what? Still no response from him lol. Click his username and you can see it shows he was Last Active:   Today at 03:11:02 AM
legendary
Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
Stunna need to treat their customer better, especially the high rollers on their site. Imagine a customer that deposit 31 Bitcoins into your site, that means the player really trust the dice site so much that he is willing to deposit so much money to play on the site, but holding the 4 bitcoins profit plus the player deposit amount for almost 1 week before releasing the funds, and the price of BTC have already dropped almost $100 usd.

And now the staff using the reason Stunna is away on holiday to avoid the paying of bonus to the customer is quite unacceptable.

Or maybe he was actually traveling.

I had to turn this issue to Stunna and Edward because issues like this are beyond me and support.
staff
Activity: 3136
Merit: 570
Join the world-leading crypto sportsbook NOW!
Stunna need to treat their customer better, especially the high rollers on their site. Imagine a customer that deposit 31 Bitcoins into your site, that means the player really trust the dice site so much that he is willing to deposit so much money to play on the site, but holding the 4 bitcoins profit plus the player deposit amount for almost 1 week before releasing the funds, and the price of BTC have already dropped almost $100 usd.

And now the staff using the reason Stunna is away on holiday to avoid the paying of bonus to the customer is quite unacceptable.
sr. member
Activity: 526
Merit: 250
Currently undergoing some quick maintenance. We'll be back shortly.

@stunna, why don't you reply to 1150truck posts? He got  an headache for couple days because you hold his money and now he deserves to get some explanations from you.

I was travelling however I have sent him a personal email myself.

No, you didn't send me anything. I have not received any emails, messages, PMs, or any other sort of communication from you. You were travelling? Your sidekick said you returned 5 days ago (see below) and you've been logging onto and posting posting on bitcointalk every day. If your emails are not working to me maybe you can just communicate on here so everyone else can see the reason my money was held and I was cheated?



Mladen   
Mladen (Primedice)
Feb 7, 16:53 CET

Hey,

Stunna (Admin and owner) just came back from his trip so he will look into your problem very soon.

Again we are very sorry for the inconvenience.

Regards,
Mladen






Stunna has to be serious with his clients. In this era, I fail to understand someone of Stunna's caliber claiming that he travelling just to evade responding to a client complain. I can access all my accounts on my mobile device and therefore I will be a position to respond within 12 hours unless your flight was for more than 12 hours. Why use the excuse of travelling to avoid responding to to a very serious complain from your client?
newbie
Activity: 24
Merit: 0
Currently undergoing some quick maintenance. We'll be back shortly.

@stunna, why don't you reply to 1150truck posts? He got  an headache for couple days because you hold his money and now he deserves to get some explanations from you.

I was travelling however I have sent him a personal email myself.

No, you didn't send me anything. I have not received any emails, messages, PMs, or any other sort of communication from you. You were travelling? Your sidekick said you returned 5 days ago (see below) and you've been logging onto and posting posting on bitcointalk every day. If your emails are not working to me maybe you can just communicate on here so everyone else can see the reason my money was held and I was cheated?



Mladen   
Mladen (Primedice)
Feb 7, 16:53 CET

Hey,

Stunna (Admin and owner) just came back from his trip so he will look into your problem very soon.

Again we are very sorry for the inconvenience.

Regards,
Mladen




member
Activity: 85
Merit: 10
Yayy! Thanks Stunna & Team!
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
We're back up & functional! Sorry about any delay guys!
legendary
Activity: 2018
Merit: 1108
Currently undergoing some quick maintenance. We'll be back shortly.

Define "shortly" please.

No announce on maintenance. No ETA on end of maintenance. Yes, you are trusted site. I hope one day you will understand that's not enough.


I'm with you on this one. Being trusted should only get you so far.
member
Activity: 75
Merit: 10
Currently undergoing some quick maintenance. We'll be back shortly.

Define "shortly" please.

No announce on maintenance. No ETA on end of maintenance. Yes, you are trusted site. I hope one day you will understand that's not enough.
member
Activity: 89
Merit: 10
I can't enter the web. What happened?
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
Currently undergoing some quick maintenance. We'll be back shortly.

@stunna, why don't you reply to 1150truck posts? He got  an headache for couple days because you hold his money and now he deserves to get some explanations from you.

I was travelling however I have sent him a personal email myself.
legendary
Activity: 1904
Merit: 1000
Currently undergoing some quick maintenance. We'll be back shortly.

@stunna, why don't you reply to 1150truck posts? He got  an headache for couple days because you hold his money and now he deserves to get some explanations from you.
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