Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot! - page 451.

frankmb

sr. member

Activity: 308

Merit: 250

Too Weird to Live. Too Rare to Die...

Quote from: ApplePendenlium on October 10, 2016, 06:15:03 AM

Quote from: adaseb on October 10, 2016, 03:53:47 AM

Quote from: ApplePendenlium on October 09, 2016, 10:35:32 PM

Still waiting. (17435) 30 days of waiting and still no response.

What you need to do is make a new ticket, and link that ticket to the old one and they should be able to answer it. Most likely they just missed your ticket and went on to the next.

I already made 3 tickets dude. And still no response, the 1st 2 ticket. they said they will look at my account Asap. But until now no response. it's been a month and so tired of waiting.

Comfort yourself with the thought it also took months to make things right for their own moderators who are in direct contact, just keep sending a support ticket everyday if that's what it takes.

ApplePendenlium

newbie

Activity: 16

Merit: 0

Quote from: adaseb on October 10, 2016, 03:53:47 AM

Quote from: ApplePendenlium on October 09, 2016, 10:35:32 PM

Still waiting. (17435) 30 days of waiting and still no response.

What you need to do is make a new ticket, and link that ticket to the old one and they should be able to answer it. Most likely they just missed your ticket and went on to the next.

I already made 3 tickets dude. And still no response, the 1st 2 ticket. they said they will look at my account Asap. But until now no response. it's been a month and so tired of waiting.

adaseb

legendary

Activity: 3808

Merit: 1723

Quote from: ApplePendenlium on October 09, 2016, 10:35:32 PM

Still waiting. (17435) 30 days of waiting and still no response.

What you need to do is make a new ticket, and link that ticket to the old one and they should be able to answer it. Most likely they just missed your ticket and went on to the next.

ApplePendenlium

newbie

Activity: 16

Merit: 0

Still waiting. (17435) 30 days of waiting and still no response.

adaseb

legendary

Activity: 3808

Merit: 1723

Quote from: wry on October 09, 2016, 11:53:35 AM

Chat box still trollin'? Looks like.

PD is one of the grand old men of dice sites, hope it all gets sorted out quickly!

EDIT: I see it just takes a LONG time to load! Glad it's back up!

\
Yeah I agree the best part about Primedice isn;t the Dice but its the trollbox. THe amount of humor and fun I've encountered on that trollbox is priceless. I remember once someone won like 50BTC and he sent tips to everyone who was active.

Those were the good days.

mriulian

sr. member

Activity: 308

Merit: 250

Quote from: mriulian on October 09, 2016, 02:25:46 AM

Quote from: frankmb on October 08, 2016, 12:52:30 PM

Quote from: mriulian on October 08, 2016, 10:24:09 AM

MICRO ,
please look to my giveaways, i'm not living on your giveaways but it will be corectly to be paid like all the users

username: iulianbutanu

I guess being more concrete would be better, post the exact links of the give away you are missing. And when you do that check if you were really eligible at that moment.

Since on facebook for example lots of times it are only for the first 100 people who post and 50 people who posted too late are complaining.

But the way you ask for it now nobody will check in on it.

https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/579873608861500/?type=3&permPage=1

Waggered: 1.66253260BTC
Chat messages: 1,911

So i kind had all the requirments.

MICRO, please look at that

i'm still having no answer

wry

sr. member

Activity: 288

Merit: 251

Chat box still trollin'? Looks like.

PD is one of the grand old men of dice sites, hope it all gets sorted out quickly!

EDIT: I see it just takes a LONG time to load! Glad it's back up!

frankmb

sr. member

Activity: 308

Merit: 250

Too Weird to Live. Too Rare to Die...

Quote from: fulgdenea on October 09, 2016, 09:51:28 AM

Quote from: frankmb on October 09, 2016, 09:02:59 AM

Quote from: MICRO on October 09, 2016, 06:08:07 AM

Primedice is optimised for all devices so you can play on the go!
~snip~

Primedice still doesn't work well on my android phone in several browser types, maybe because it is a old phone. But other dice sites still work very well on it.

Maybe it's a idea to make the site more basic on the mobile site, lose the chat and such.

What version of Android you have there because it is working on phone without any problem, it seems you have too old phone this could be reason of this or maybe you are facing this problem due to low internet connection, so you must check your connection there.

Well I can visit any website without problems, and I already stated it could be due to a old phone but still the site can be optimised way better then it is now. It isn't due to low internet connection, even on my wifi fiber glass 20mb upload/20mb download connection the site loads really slow.

Ever checked PD's site stats on Alexa, you'll find out that PD loads slower then 80% other websites.

lite

legendary

Activity: 1400

Merit: 1009

Quote from: frankmb on October 09, 2016, 09:02:59 AM

Quote from: MICRO on October 09, 2016, 06:08:07 AM

Primedice is optimised for all devices so you can play on the go!

Primedice still doesn't work well on my android phone in several browser types, maybe because it is a old phone. But other dice sites still work very well on it.

Maybe it's a idea to make the site more basic on the mobile site, lose the chat and such.

I have additional phone (very low budget one it has like 500mb ram,android 5.1), primedice runs good on that phone. of course the gambling experience isn't good on that phone that's why i avoid using that phone, instead i use a better one (which has 2gb of ram). my point is primedice works on low end devices as well on high end devices, issue might be with your device or connection.

Betwrong

legendary

Activity: 3500

Merit: 2246

🌀 Cosmic Casino

Quote from: MICRO on October 09, 2016, 06:08:07 AM

Primedice is optimised for all devices so you can play on the go!

That's a great news! I play on my laptop only, but I'm glad PD is now more convenient to use for other people. Also I want to add that PD chat is booming even more since the launch of PD4, which is a good thing for me because I like the chat there.

fulgdenea

hero member

Activity: 700

Merit: 500

Quote from: frankmb on October 09, 2016, 09:02:59 AM

Quote from: MICRO on October 09, 2016, 06:08:07 AM

Primedice is optimised for all devices so you can play on the go!

Primedice still doesn't work well on my android phone in several browser types, maybe because it is a old phone. But other dice sites still work very well on it.

Maybe it's a idea to make the site more basic on the mobile site, lose the chat and such.

What version of Android you have there because it is working on phone without any problem, it seems you have too old phone this could be reason of this or maybe you are facing this problem due to low internet connection, so you must check your connection there.

frankmb

sr. member

Activity: 308

Merit: 250

Too Weird to Live. Too Rare to Die...

Quote from: MICRO on October 09, 2016, 06:08:07 AM

Primedice is optimised for all devices so you can play on the go!

Primedice still doesn't work well on my android phone in several browser types, maybe because it is a old phone. But other dice sites still work very well on it.

Maybe it's a idea to make the site more basic on the mobile site, lose the chat and such.

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Primedice is optimised for all devices so you can play on the go!

mriulian

sr. member

Activity: 308

Merit: 250

Quote from: frankmb on October 08, 2016, 12:52:30 PM

Quote from: mriulian on October 08, 2016, 10:24:09 AM

MICRO ,
please look to my giveaways, i'm not living on your giveaways but it will be corectly to be paid like all the users

username: iulianbutanu

I guess being more concrete would be better, post the exact links of the give away you are missing. And when you do that check if you were really eligible at that moment.

Since on facebook for example lots of times it are only for the first 100 people who post and 50 people who posted too late are complaining.

But the way you ask for it now nobody will check in on it.

https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/579873608861500/?type=3&permPage=1

Waggered: 1.66253260BTC
Chat messages: 1,911

So i kind had all the requirments.

MICRO, please look at that

ApplePendenlium

newbie

Activity: 16

Merit: 0

Hey Micro,

What happen to your support system. I sent my 1st ticket Sept, 10-(16776) got a response once but until now no reply yet. You said to create me new ticket- (17435)- you said you will see it ASAP. It's been a month of waiting.
It seems I'm waiting for nothing here. Just reply if it's gonna fixed or not. Tired of waiting. Even here you don't even reply.

Thanks.

blablubb

full member

Activity: 130

Merit: 100

Quote from: Dank Frank on October 08, 2016, 07:14:53 PM

Quote from: maku on October 08, 2016, 06:28:02 PM

Well, it is true chat is down. I don't know but since PrimeDice4 was released these small issues (auto betting problems, blurred descriptions, chat down) are getting more and more annoying.
I can't remember times in the past when Chat chat was down. Also just by reading PD's thread I see there are many people with pending support tickets.

Then you haven't been around that long on pd3, I remember the chat and the whole site being down at lot. When I joined PD (february 2015) i wasn't even playing the first months just because it kept being stuck on the loading page most of the days, because PD is a super slow loading site. Except the autobetting, when the site was working it worked way better then pd4.

I was hoping with the coming of pd4 all that kind of problems would had been fixed. It didn't became worst but it also didn't improved.

For the pending support tickets there is a simple solution, just let people email to a normal email address if Micro can't work with a support management system, or change the system.

my ticket was answered within 3 hours... but email from pd goes to spam folder sometimes... check there maybe

Dank Frank

sr. member

Activity: 406

Merit: 250

Too Weird to Live. Too Rare to Die...

Quote from: maku on October 08, 2016, 06:28:02 PM

Well, it is true chat is down. I don't know but since PrimeDice4 was released these small issues (auto betting problems, blurred descriptions, chat down) are getting more and more annoying.
I can't remember times in the past when Chat chat was down. Also just by reading PD's thread I see there are many people with pending support tickets.

Then you haven't been around that long on pd3, I remember the chat and the whole site being down at lot. When I joined PD (february 2015) i wasn't even playing the first months just because it kept being stuck on the loading page most of the days, because PD is a super slow loading site. Except the autobetting, when the site was working it worked way better then pd4.

I was hoping with the coming of pd4 all that kind of problems would had been fixed. It didn't became worst but it also didn't improved.

For the pending support tickets there is a simple solution, just let people email to a normal email address if Micro can't work with a support management system, or change the system.

maku

legendary

Activity: 1288

Merit: 1000

Well, it is true chat is down. I don't know but since PrimeDice4 was released these small issues (auto betting problems, blurred descriptions, chat down) are getting more and more annoying.
I can't remember times in the past when Chat chat was down. Also just by reading PD's thread I see there are many people with pending support tickets.

Dank Frank

sr. member

Activity: 406

Merit: 250

Too Weird to Live. Too Rare to Die...