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Topic: Problems with bitcoin-24.com WARNING! UPDATE! - page 21. (Read 38730 times)

full member
Activity: 183
Merit: 100
I pointed out this thread to him when it was created, but he hasn't answered. This was via Facebook private message.
newbie
Activity: 8
Merit: 0
Maybe someone have contacted Simon ?

It's really disturbing, that no announcements has been published neither, on twitter or facebook pages...
newbie
Activity: 20
Merit: 0
The situation is really scary. No info anywhere, people worried about their funds and coins stuck in limbo, while Simon resolves the situation. No announcements, hence all nervous.
full member
Activity: 183
Merit: 100
is 1AnixjBYxpTzAmfSa8kRdBiUaSGV2e9d26 the cold wallet address eventually?

if so, there is hope  - maybe not all is lost.

my deposit which i traded for eur and tried to withdraw yesterday went there.
Looks like it, in which case this must be the hotwallet and it's empty right now: https://blockchain.info/en/address/1BTC24yVKQdQNAa4vX71xLUC5A8Za7Rr71
newbie
Activity: 2
Merit: 0
I sent a lot of money through SEPA to this exchange yesterday. Order was already processed. Is there any way to "charge-back" SEPA payments? I am starting to be worried due to site down and no information from operator.
hero member
Activity: 668
Merit: 501
is 1AnixjBYxpTzAmfSa8kRdBiUaSGV2e9d26 the cold wallet address eventually?

if so, there is hope  - maybe not all is lost.

my deposit which i traded for eur and tried to withdraw yesterday went there.
full member
Activity: 183
Merit: 100
Piece of crap website hasn't even put my withdrawal on the blockchain yet and I confirmed it via SMS 3 hours ago. Angry
newbie
Activity: 26
Merit: 0
Requested withdrawal on Monday, received funds by Wednesday.

I think that they are just overwhelmed now with same withdrawal requests, as MtGox sucks last 2 days.

 

Did you withdraw btc or sepa? I requested sepa withdrawal Wednesday last week, it's still processing at their end. Sent support ticket yesterday. Why would they process newer requests before dealing with the older ones? Do they just pick randomly from the queue?

It was SEPA same day request.
hero member
Activity: 522
Merit: 500
Hasta la Bitcoin siempre!
And there is another variation of the doubling bug.

I sold 0.2 BTC but it was executed multiple times.

full member
Activity: 134
Merit: 100
Requested withdrawal on Monday, received funds by Wednesday.

I think that they are just overwhelmed now with same withdrawal requests, as MtGox sucks last 2 days.

 

Did you withdraw btc or sepa? I requested sepa withdrawal Wednesday last week, it's still processing at their end. Sent support ticket yesterday. Why would they process newer requests before dealing with the older ones? Do they just pick randomly from the queue?
newbie
Activity: 26
Merit: 0
Requested withdrawal on Monday, received funds by Wednesday.

I think that they are just overwhelmed now with same withdrawal requests, as MtGox sucks last 2 days.

 
hero member
Activity: 522
Merit: 500
Hasta la Bitcoin siempre!
Simon, I think its best to stop the exchange until the problems are solved or more people will get burned.

I can confirm these problems:
- double receiving of coins (not me, but a close friend of mine)
- orderbook not updating (same problem as donjoe)
- withdrawn coins are marked as confirmed but not in blockchain
full member
Activity: 183
Merit: 100
Now the trading engine has gone insane too:
- some trades on the users' active lists just sit there while the price passes over them up and down several times
- some trades are executed multiple times
- account balances show wrong numbers.
(I can only personally attest to the first problem, the others I picked up from the chat.)

This is no way to run an exchange, I'm out.
newbie
Activity: 56
Merit: 0
bitcoin-24.com is incorporated in the UK, uses an "office" in France, is hosted by ovh and has its name registered with namecheap (as a rule I never do business with anyone registered with namecheap) and run by a German who apparently uses this as his e-mail [email protected].

Seems legit.  I would not worry at all.

sr. member
Activity: 392
Merit: 250
I withdrawed my Bitcoins too but they dont show in Blockchain! Did they scam my coins?  Angry

Everything is okay now. I got my coins back   Smiley
sr. member
Activity: 392
Merit: 250
I withdrawed my Bitcoins too but they dont show in Blockchain!  Angry I am so scared right now. Did they scam my coins?
BBN
member
Activity: 77
Merit: 10
I guess Mtgox when they go online. Quite a few people recommend btc24  Roll Eyes
newbie
Activity: 7
Merit: 0
I started a SEPA withdrawal on March 29, got the email confirmation on April 4 and still nothing on my bank account!
With no word from the support, I'm starting to be really worried. Don't trust this website!
hero member
Activity: 522
Merit: 500
Hasta la Bitcoin siempre!
Ok. Still missing my coins.

In the current volatil market situation this is really bad for me. I am quite disappointed about the current support situation at BTC24.
full member
Activity: 159
Merit: 100
Every time i try to withdraw my btc i cannot because i don't receive the validation code neither by email not by SMS.

Did you check your spam mail folder? My btc24 confirmation emails usually end up there.
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