Topic: Problems with Matthew N. Wright - page 2. (Read 7039 times)

You can sign a message to prove you own the address. This is a feature coming in .6.0.

Idk how it works, but basically you choose a public address, and you can add a bit of text like "This is a refund for x and x and x" click 'sign message' and you get a verification key that the other party can use to confirm that you signed the given text "this is a refund...", and you own that public key.

At least that's my understanding of what it does, could be mistaken.

The first solution COULD be attempted but we are honest and legitimate business people. We are making EVERY EFFORT to provide him his refund. As you said, if he called us scammers then he would clearly be lying. We are not out to take anyone's money without providing appropriate services.

Your second solution is also unworkable since he could claim that it wasn't a full refund and try to solicit us for additional work/refunds. I know this would not fly on these forums but these forums are not a legal court so it would be irrelevant. Emails can be considered a binding agreement and it is why we are using the procedure that we are.

What would make me (and the rest of the magazine) happy is to refund him his money and go on our merry way.

On a lighter note, I know you're not my daddy , I am probably old enough to be yours lol.

The solution is simple: Just ignore the guy.

When he wants his refund, he'll get it. If he calls all of you guys scammers, he's lying. You can sue him for defamation.

...or you could just put the money in his address and walk away.

Anyways, I'm not your daddy. Do whatever makes you happy.

Quite frankly it's because we would like to close this matter with him once and for all. I thought things couldn't be stated any clearer also but they have had to be stated time and time again. He has come about 95% of the way on this finally but in order to finish the deal he must specify what he paid for each item as has been stated several times before. The last thing we would want is to provide him a refund and then him claim that he wasn't refunded the full amount. This needs to be final and we want to make it as such.

It has become a protracted bitchfest as you stated and it has been very draining on members of the magazine. This is why we are choosing to refrain from ever doing business with him again. We have been trying to refund him since February 14, 2012.

This reminds me of a guy who got a traffic ticket, went to court and just sat there and didn't comply with any of the proceedings. He didn't plead guilty or innocent. He didn't stand for the judge, nada.

All the court bureaucrats were agitated because they couldn't proceed with their paperwork and processes. Eventually the guy just went home, didn't pay the fine and nothing happened.

I can only expect the same result here until Goat gets desperate enough for his money. I have a feeling it's pocket change to him.

Anyways, this is retarded. Both parties are wasting their time unless Goat is just a master troll.  

In that case, Goat is doing some entertaining work.

I'm wondering why you are even bothering to acknowledge him using such personalized responses, instead of just repeating canned "Please acknowledge your refund agreement, and your money will be refunded immediately" messages. I don't think you guys can really say or explain any more than you already have, and at this point it's all just a protracted bitchfest.

We are still waiting for Goat to respond to the reply. This could have all been resolved hours ago. I wonder at this point if he is trying to drag it out and make a bigger spectacle than he has already.

So let me see:

Mathew posted personal chats on these forums (albeit without identification), but still posted confidential information without Goat's agreement
Goat gets pissed and posts on their magazine's thread
Back and forth insulting replies from various magazine's stuff and goat


Let's see... -> Kids.

Feel free to ignore me. Adam Hardin is the only one here you need to listen to. I'll still be posting what I think though.

It was cleared up before you posted. Someone else in the team pointed it out for me. You have been warned several times against this. Please reply to the email so it can be resolved.

At the moment, it only concerns you and Adam. Stop being self-important and just give him the information he needs. Talk about it later when it's over with.

Everyone can agree to this on both parts.


wut?

How is BitTalk Media supposed to prove that a sending address is theirs? Is anyone else getting the "This issue will never die so long as Goat keeps talking" vibe?

QFT

You want the magazine to clarify privately that the website agreement between you and Matthew was not a professional service by the magazine? Sounds reasonable enough.

Important to note-- Matthew never mentioned once anything about you publicly. The thread he started was a general thread for assistance and made no connection between the logs he posted and you, in fact, he took the time to redact everything related to your business and name. He later removed it just the same out of request from some individuals at the magazine. Matthew is grief stricken about this entire thing because he always feels responsible for everything that happens, even when it's not his fault-- that's why we love Matthew. He's not always careful (barely ever actually) but he's sincere and does what needs to be done to get jobs done. In your case, it is quite publicly clear now why he could not function-- because you do not follow simple instruction and he cannot develop a website or advertisement without being given clear and concise information (which you are incapable of giving). I pity Matthew at this moment for the hell it must have been trying to design a website under those conditions and I would have charged you three times what he did.


You posted a message on the magazine thread that Matthew had stolen 100BTC from you. This happened long before the recent problems. You struck first. You made Matthew not want to work with you and everyone at the magazine think of you as nothing but an unprofessional walking liability.


In fact it is not hard at all. The website design was a personal contract, everything else was magazine related. That was made clear in the original forum PM logs as well. No one in their right mind would be confused about that. Furthermore, since you already agreed to cancel that contract and find a new designer (which you did), there is no contract to dispute. What you are asking for is for a refund of a contract you have already cancelled, and addtionally, asking for a refund to the magazine for several services that were sold to you by an agent of the magazine under certain conditions that were not met to your liking. All understandable.

If you read the thread he posted the anonymous logs to, he was posting them as an individual and asking for advice on how to handle the personal contract between you and him for the website design.

Simple. Magazine's don't make websites for people. You bought advertising space and then asked Matthew if he knew anyone who could design the website and Matthew privately tried to assist you with it. What are you confused about? The logs made it very clear.

You're a walking insult to professionalism.

I don't think that would clear up -anything-, but FYI it formed months and months ago.

I warned you once that your lies were trying my patience. When he first contacted you it was related to advertising space in the magazine. In what universe would Matthew be able to sell advertising space in a magazine -privately-?

I warned you once that your lies were trying my patience. This is your final warning. When you posted in the magazine thread about Matthew having stolen money from you, apologized, and then once again came back to the same magazine thread to tell everyone you were scammed, you dragged the company into it.

If there is anything we can all agree to it's that you need more education. BitTalk Media is a UK company. For Adam Harding to give you a refund, BitTalk Media requires a legally binding contract according to UK guidelines to cover the UK company in the event that you went to the UK and tried to sue them for a refund claiming it was never given to you.

Matthew does not have the BTC, the magazine does. Matthew does not have your BTC address-- why would he? You've never given it to him. You are asking for a refund from the magazine as well and yet you think Matthew-- an editor-- is the person to give it to you?

Matthew crossed private/professional channels by doing this, which he did as a favor to you and instantly regretted. That much will never happen again. Once again, Matthew underestimates the shady character of people in the Bitcoin community and assumed that it would just 'be okay'. He's already been fussed at for this.

The magazine probably will end up giving 50BTC back to Matthew to send to you himself, but you're ignoring the fact that the magazine, but you're asking for more than just the refund for the webdesign. I think you don't even know what you want and that's why you look crazy.


Is anyone else reading this? When did anyone say Matthew has nothing to do with the magazine? The only thing we've been saying is that Matthew is not in charge of refunds.

Just thought I'd input that generally, yes, emails are binding contracts.  And they have been held up as such in countless cases in court now.  I'm not going to give examples, that's just what I remember from my business law course.

Also, Chaang, IMO, you are being completely unreasonable.  Just reply to the email as they requested, and you'll get the refund.  Why are you continuing to drag this out?  If the refund is received, why do you care who it came from?

Matthew made a contract with Goat to provide a website solely because the magazine advertising policy states that companies cannot advertise without a representative website. He had no website but wanted to assist Goat so that he would be able to get his advertisement into the first ever issue published.

The terms were literally "There is no deadline except for when we are ready to print, but if you leave it up to Matthew, he will handle it in time. Sit back and relax and just be there when you're needed". Unfortunately, after recklessly agreeing to this even after Matthew warned repeatedly of his inability to start work immediately, overpriced work, and inability to provide support, Goat changed his mind entirely due to the interest of a $50k investor. Even though Matthew actually did -the-entire-website- less what Goat needed to write about his own company profiles etc, Matthew's standards are too high to call a wordpress with 'ipsum lorem' as "magazine worthy" and continued to request Goat to post information about his company/pages, which went completely ignored, and almost in bipolar style were responded to with threats as to why the magazine advertisement (which cannot be made without the website) isn't done yet.

The entire time, Matthew was only concerned with getting things finalized for the magazine, while Goat's concern was just 'being in control'. That should explain the mentality of the two individuals right here and now.

After both parties were tired and annoyed at the back and forth, Goat went to the forums and claimed that Matthew had "taken him for 100BTC" which is a lie. Matthew was extremely pissed and felt his agreement had been soiled and no longer wanted to work with Goat. After explaining this to Goat, he apologized and corrected his statements on the forum. After a little more time passed, Goat suggested to find someone else and Matthew immediately agreed with his apologies.

From this point on, there is no agreement between Matthew and Goat directly and Goat should have asked for a refund and provided a return address but never did, even after Matthew requested so. This is why Vladimir mentioned continuing on "in bad faith". You cannot do this and later claim no one tried to refund you.

Matthew offered Goat a full refund of all expenses on anything related to their previous agreements, but Goat was obsessed with results in a "you told me I'd have the stars and I don't have the stars, I don't want a refund, I want the stars!" attitude. Adam Harding instructed Goat to provide a refund address and was completely ignored.

Please note that Adam and Goat have spoke numerous times, but Goat has posted publicly that he "has never worked with Adam". Apparently not adding Goat to his buddy list on Skype means that he "refused to speak to him". I don't know what dimension or universe Goat is living in but customer support doesn't add customers to their buddy list.

On multiple occasions in dialogue with Matthew, Goat refused a refund and even though Matthew went out of his way to find a replacement and give necessary information to Goat's found replacement, Goat found a replacement on his own. That replacement failed him however and Goat went straight to blame Matthew for having "caused him all this trouble to begin with", demanding a refund for not just the website, but everything at the magazine as well. Matthew obliged and furious at the back and forth, lack of English comprehension and general annoyance at a busy time in the magazine's development, instructed Goat to speak with the accounts manager, Adam Harding who has the capability to process refunds instantaneously. Goat refused, claiming that the refund must come from Matthew directly or "no deal", citing his reasoning as "I don't know Adam, I know you. Give me what I want."

Matthew is in charge of a lot of things at the magazine and the driving force behind the imagination and actual workload of many projects these days, I don't think anyone wants him wasting time dealing in customer service, especially since we all know his lack of people skills and tendency to troll. He is smart in having the foresight to put Adam Harding in charge and walk away.

After a while, the entire BitTalk Media group encouraged Matthew to downright ignore Goat and reprimanded him for even discussing this issue on the forum (which is what lead to the clearing of his original heartfelt thread regarding how to handle this sensitive issue), and ultimately the decision at Bitcoin magazine is that Goat should get a refund and be sent on his way. Now he is publicly (in the magazine thread no less) asking for Matthew to receive a scammer tag for the simple reason that he hasn't yet received a refund (even though he was asked numerous times for an address and given clear and concise direction on how to get one) and downright lied that he has been waiting on a refund for weeks.

This entire issue is bad publicity for the magazine, but most ironically, it has nothing to do with the magazine-- it is a personal contract between Goat and Matthew to which a refund should settle everything. I believe from the bottom of my heart that Goat is bent on smearing Matthew, the magazine, and anything else that gets in his way and that his post in the magazine thread is very much off-topic. I do not ask that it be removed unless the admin agrees, but the fact that he is so reckless, ignorant and blind to the instructions in front of him should give him idea of how frustrating it has been for everyone to go through this with him. There is no call for Matthew to be labeled a scammer when all he has done is try to reason with and provide services to goat, will be giving a refund of everything including hosting fees that will come out of Matthew's pocket, and basically already embarrassed everyone by even doing business with such an unprofessional person as Goat in the first place.

Goat is not wrong for wanting a refund, but he is wrong for taking this to the forums in this manner when open communication channels already exist and he has been repeatedly contacted to provide a refund method/address.

Goat has already called Matthew a scammer completely out of the blue just because he didn't respond to a forum PM quickly enough to Goat's liking (and Goat admitted this was wrong and apologized),

Matthew has already ended his contract with Goat to which Goat has already agreed to find another designer and receive a refund.

Matthew has never once received instruction or address to give the refund back.

Adam Harding is now asking for this information, but in his professional position cannot just send random BTC to random people for random reasons haphazordly ignoring the future ability for law suits, claims of not receiving said refund, etc. Adam Harding and Vladimir are doing what they should be doing in having Goat respond in a contractually valid form and providing more than just a random string in an email.

I just felt that the truth needed to get out there and I absolutely hate overly self-important, hyperserious people when they start to spread FUD.

Thanks.


P.S. To those who think this is blown out of proportion and "Matthew should just refund him to end this!", Matthew doesn't have the money, it's in the Magazine's possession. Some people are seeing this as being some kind of avoidance of an issue, but they should be seeing this as Goat having no sense and flopping all over the place like a goldfish when a refund is sitting on the table, he just needs to take it.

It was necessary to prove you were spreading lies. Proof had to be provided and it was. Please try to stick to factual details in the future and it won't be necessary.

Your refund has not been processed since you have not agreed to the terms of the refund. Once terms are agreed upon, it can be processed.

If you notice, he posted here and not there. The last communication is about 3 pages back on this thread.

That thread does not have the information that he put into this one but it would be a good place for the mods to move all the off topic messages to.

Hint Hint

[Edit]

Thanks for the heads up, I posted that quote in his thread.

We have been acting in an appropriate manner for the situation we have been dealing with. It is standard practice in the business world to send official communications over email. It is considered binding and the same as signing a contract. What is inappropriate is Goat posting that email here without so much as a reply to the email address it was sent from. It appears this user is only trying to cause a problem and sensationalism over a non issue. The coins have not gone anywhere and the refund will be processed when it is appropriate to do so.

We have been trying to refund Goat since the 14th and he has not followed any instruction properly this whole time. The first email received from Goat since the 14th, when we first offered a full refund, was the BTC address this morning and nothing else. Him accepting the terms of the refund is required as it would be for anyone else to limit our liability in the future. The actions of this user throughout this ordeal give us only more reason to enforce these terms in this instance.

As for Atlas saying we have bad customer service I would disagree. We have been following standard business practices that a 17 year old wouldn't understand since they have never held a real job. Just look at the only reference to customer service in this thread and you will see that we go above and beyond to satisfy our customers.

All of this should have no bearing on your opinion of the magazine content itself. I am confident that everyone will be satisfied when the first issue is sent out.

PS. He still has sent nothing to the email address except just the receiving address. Not even a reply after all this mess in the forum. I think the mods might want to do some cleaning up in this thread since most of it was off topic and unnecessary. Business matters need to be dealt with through the proper channels and not on the forum. I do not want to see any more posts about this issue in this thread unless we actually don't deliver on what we have said we will do. We have been acting in good faith this whole time and Goat has failed to do so on a number of occasions.

GOAT - REPLY TO EMAILS PLEASE, ESPECIALLY BEFORE POSTING THEM TO THE FORUM. THIS FORUM IS NOT CONSIDERED A VALID MEANS OF BUSINESS COMMUNICATION

I don't get that either. Oh well, so many things in life are... curious.

edit: I think Im done editing this post.

I may have to agree with you there. Bruce still seems to embrace and reap benefits with Bitcoin, regardless of what transpired on this forum.