Topic: Problems with Matthew N. Wright - page 3. (Read 7039 times)

That's one thing I don't get.  How do people extrapolate the content/value/quality of the magazine based on a disagreement going on in the forum?  It makes no sense to me...  A disagreement outside of the magazine is just that - outside of the magazine.

Without taking side in the dispute, I would say that unless they post transcripts/pictures of this forum in the magazine, the quality of the magazine shouldn't be affected by what is discussed here.

I must say that both Goat/Chaang AND Bitcoin Magazine/its representatives have been acting in an extremely childish manner.  I thought Bitcoin Magazine would be something to look forward to.  Maybe not.

Shut up Atlas,

Goat..  Man up..

This,  I dealt with matthew so I want him to answer for all my complaints on behalf of bitcoin mag is childish..

Kiss and make up boys..

Bitcoin Magazine: Please follow our bureaucratic process to get a refund. No compromises. The customer isn't always right. They serve us.

I'm sorry but this just wasn't good customer service guys. Even if the customer is an arse -- treat them well for the sake of public perception. You could of easily sent the BTC to the address on the forum and this mess would of never happened.

Yes, Goat is being a bitch but you're no better.

My apologies, Goat, for it looked promising in theory.

Full disclosure: I don't have a horse in this race, but truly look forward to the first issue of Bitcoin Magazine.

~Bruno~ (not Bruno Dumont)

Oh what the hell, this is still going? Just send them this bloody email I wrote for you just now and get on with your bloody life, man!


It's not bloody rocket science, sheesh.

Dear Sir,

  It is inappropriate to continue discussing this matter here on the forum. Please contact [email protected] to resolve any issues related to the refund. We would prefer to not have any business relationships with you in the future. Thank You.

  You can find all the information about the company you may need on our website http://bitcoinmagazine.co.uk.

Faithfully Yours,

Ok that does clear up some of this.

Imo in that case a reasonable solution could be:

A) Goat goes through the process concerning the mag an add, as it's reasonable enough that the other people in the group want a disclaimer and part of the transfer of funds was for that purpose.

B) Matthew personally gets his finger out regarding the site refund, as it atm reflects really poorly on both himself and the people he works with.


Anyone got a better idea?

Did you have an agreement with Matthew that he will be your representative for doing business with the company?

If yes, you need to deal with the company, because they have your money and are the ones who didn't do the job you asked for. It's like you are accusing a pizza delivery man of scamming you because the pizza shop did not add the toppings you asked for.

If no, then why did you give money to Matthew for magazines when he doesn't actually make the magazines, and the company does?

I think you lost all privileges of working with a specific company representative when you started publicly accusing someone of doing something illegal.

I don't know how this relates to the website work, but at this point the best thing you can do is email back and say "Yes, I agree, this refund will cover all my past requests and issues." Doing anything else will only make it seem as if you are just attacking Matthew personally for no reason.

Dear Sir,

Matthew N. Wright is an agent and an officer of Bittalk Media Ltd. With reference to all matters directly related to Bitcoin Magazine.

Faithfully Yours,

The only problem I see with this is that it includes Matthew's site work as well, which I don't see the magazine as having been offering rather him personally imo making this whole thing/issue a personal issue. Please correct me if I'm wrong in this.

Wow, ok, talk about STUPID miscommunication/language barriers!

Chaang, it looks like you COMPLETELY misunderstood the purpose of all this, and while the rest of us understand what Matthew is asking for, you are just continuing to make yourself look bad. Here is the process that is being asked of you in as simple terms as I can make them.

Bitcoin Magazine is a business owned by multiple people. They need to protect themselves as much as possible.

You are asking for a refund.

They need a good record of all transactions and agreements, and the best thing for that is email, because there is no guarantee this forum will be here tomorrow. If the forum is the only record of this discussion, and it disappears, you could accuse them off never paying you, and they would have no way to prove otherwise.

To get a refund, they also need a recorded statement from you saying exactly what the refund is for. In your case they are asking that you confirm that the money you both have agreed on will cover everything you have asked for. That's what "absolve us of all prior commitments/contracts/obligations" means. Another way to put it is "you agree that this refund will cover everything you have asked for so far." Without this email, they can send you your refund, and you can say that this refund was only for the web site, and they never sent you a refund for the magazines. Without this second email, they again would not have proof otherwise.

TL;DR They are not scamming you, they are just making sure that both of you agree on the different specific parts of the refund. What they are doing is standard business practices, and if you say you have your own business, I strongly suggest you learn from them and follow the same methods. The only one who thinks what they are doing as "wrong" is you, and by continuing to post publicly about it you are only ruining your own reputation.

Dear Sir you have 3 options:

1. Communicate with Bittalk Media Ltd in writing (i.e. email or snail mail) and agree F&F settlement as it was proposed or negotiate it, should you want to. Then get full refund.
2. Sue us, see http://bitcoinmagazine.co.uk/terms-of-sale/ . I, personally, at this point would prefer this scenario and I would personally defend this in the court.
3. Continue acting "in bad faith" as you are for a while now and get on every shit list out there as well as not getting any refund.

Let me also explain you that by refusing to communicate with Adam ( an agent appointed by the company) you are "acting in bad faith". Google it.

By refusing to accept refund you are "acting in bad faith".

This is final. Our position will not change.

Faithfully Yours,

Ummm clearly Goat trusted Matthew with this batch of payments add, mag and site and I don't see anyone being able to dispute that based on what both parties are saying. And as such imo he's the sole responsible party in this. I don't really see how the magazine is getting dragged into this as it makes them the payment processor for his shitty site work, which I hope the magazine is trying to distance itself from as it's pretty shitty to put things mildly.

Seriously if you fuck up somewhere just say so and settle whatever is outstanding, we're all human. I can fully understand that Goat is upset and wants nothing to do with Matthew or the magazine. Making him jump though hoops etc is rather uncalled for as he sent this Matthew as an individual trusting him with handling all this.

Taking this outside the trading discussion part may not have been the best of choices but it is more or less called for, as how an editor conducts his personal business reflects directly on the magazine as a whole.

Goat this is not a stall for time and absurd statements like that are insulting, you're perfectly capable of reasoning based on your past actions that the magazine doesn't want to send payment to "I just sent an email to that address with nothing else in it but the public will known btc address..." as well your refusal to hold up this statement "If you need more information than please let me know..." is dissapointing. In addition, partially thanks to your obtuseness, we've now entered a time where the person who can process your refund(adam) is at this dayjob(those things we have because we can't live on bitcoin alone just yet...)

so... they asked you for more information, basicly a email equivelent to the slip you'd sign in a store if you returned something and this confuses you? do you walk into a store and say i'm returning x here's my open wallet put in the money?

Your email has been responded too.

Matthew is currently banned, and I speak on this issue once again as a last resort of good faith-- not I, not Matthew, only Adam Harding has the magical key to send people refunds. Sorry.

The process has not changed and we don't change it just because people get impatient with us. What kind of a magazine would we be then?

Goat has a way to get his refund privately, he has tried to make it into a spectacle. Even if we didn't have legal guidelines to follow for refunds (like an email trail?) we wouldn't give a refund to someone on a thread just because they asked some random person who works on the magazine in some fashion. The person in charge of the spreadsheets for who has paid what and the ability to pay them back is Adam Harding-- that's why.

Signing off.