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Topic: Problems with Matthew N. Wright - page 3. (Read 7005 times)

legendary
Activity: 1400
Merit: 1005
February 23, 2012, 06:42:03 PM
#25
I must say that both Goat/Chaang AND Bitcoin Magazine/its representatives have been acting in an extremely childish manner.  I thought Bitcoin Magazine would be something to look forward to.  Maybe not.

Without taking side in the dispute, I would say that unless they post transcripts/pictures of this forum in the magazine, the quality of the magazine shouldn't be affected by what is discussed here.
That's one thing I don't get.  How do people extrapolate the content/value/quality of the magazine based on a disagreement going on in the forum?  It makes no sense to me...  A disagreement outside of the magazine is just that - outside of the magazine.
full member
Activity: 226
Merit: 100
February 23, 2012, 06:12:21 PM
#24
I must say that both Goat/Chaang AND Bitcoin Magazine/its representatives have been acting in an extremely childish manner.  I thought Bitcoin Magazine would be something to look forward to.  Maybe not.

Without taking side in the dispute, I would say that unless they post transcripts/pictures of this forum in the magazine, the quality of the magazine shouldn't be affected by what is discussed here.
full member
Activity: 154
Merit: 102
Bitcoin!
February 23, 2012, 05:23:58 PM
#23
I must say that both Goat/Chaang AND Bitcoin Magazine/its representatives have been acting in an extremely childish manner.  I thought Bitcoin Magazine would be something to look forward to.  Maybe not.
hero member
Activity: 770
Merit: 500
You're fat, because you dont have any pics on FB
February 23, 2012, 04:25:05 PM
#22
Bitcoin Magazine: Please follow our bureaucratic process to get a refund. No compromises. The customer isn't always right. They serve us.

I'm sorry but this just wasn't good customer service guys. Even if the customer is an arse -- treat them well for the sake of public perception. You could of easily sent the BTC to the address on the forum and this mess would of never happened.

Yes, Goat is being a bitch but you're no better.

Shut up Atlas,

Goat..  Man up..

This,  I dealt with matthew so I want him to answer for all my complaints on behalf of bitcoin mag is childish..

Kiss and make up boys..

Jon
donator
Activity: 98
Merit: 12
No Gods; No Masters; Only You
February 23, 2012, 04:10:38 PM
#21
Bitcoin Magazine: Please follow our bureaucratic process to get a refund. No compromises. The customer isn't always right. They serve us.

I'm sorry but this just wasn't good customer service guys. Even if the customer is an arse -- treat them well for the sake of public perception. You could of easily sent the BTC to the address on the forum and this mess would of never happened.

Yes, Goat is being a bitch but you're no better.
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
February 23, 2012, 03:37:24 PM
#20
Quote
So much for that one e-mail and one btc transaction theory to end all of this... No BTC yet...

My apologies, Goat, for it looked promising in theory.

Full disclosure: I don't have a horse in this race, but truly look forward to the first issue of Bitcoin Magazine.

~Bruno~ (not Bruno Dumont)
hero member
Activity: 714
Merit: 504
^SEM img of Si wafer edge, scanned 2012-3-12.
February 23, 2012, 02:08:18 PM
#19
Oh what the hell, this is still going? Just send them this bloody email I wrote for you just now and get on with your bloody life, man!

Quote
Upon refunding the bitcoins I paid for the design of my website, the advertisements in the bitcoin magazine, and a year's subscription of the bitcoin magazine, respectively 50BTC, XXBTC, and XXBTC, for a total of XXXBTC, to the bitcoin address 1Yj6hiWeLL8pxCtCVrtfpNFKhrJUwjT5d, I accept full and final settlement of all matters related to Matthew personally, as well as Matthew Wright’s web design for my company TygrrTech and advertising in Bitcoin Magazine.

It's not bloody rocket science, sheesh.
hero member
Activity: 812
Merit: 1001
-
February 23, 2012, 12:41:33 PM
#18
Is the company still willing to place the ads I bought? If so I would be willing to work with someone who is reasonable and can do very good design work that I aprove. I am a reasonable man and would be willing to work with someone who is reasonable as well.

Matthew represented this project to me as his own project. I'm not sure but I bet it was before you formed your LTD. Can you post some info about this legal company? If Matthew was wrong in doing that them well he tricked me. I trusted Matthew as a person doing a project.

The issue all started with the failed web work. Since Matthew was the only person I dealt with and this all failed I thought asking for a refund on the ads and the mag was reasonable. I really do like this project and will still support it after all of this if you guys will be willing to handle it in a professional way.

However Matthew needs to personally deal with the 50 BTC for the failed web work. I am open to working with some one else in the company on the advert in the first issue.

Let me know what you want to do.

Dear Sir,

  It is inappropriate to continue discussing this matter here on the forum. Please contact [email protected] to resolve any issues related to the refund. We would prefer to not have any business relationships with you in the future. Thank You.

  You can find all the information about the company you may need on our website http://bitcoinmagazine.co.uk.

Faithfully Yours,
hero member
Activity: 1138
Merit: 523
February 23, 2012, 12:31:17 PM
#17
Quote
Dear Sir,

Matthew N. Wright is an agent and an officer of Bittalk Media Ltd. With reference to all matters directly related to Bitcoin Magazine.

Faithfully Yours,

Ok that does clear up some of this.

Imo in that case a reasonable solution could be:

A) Goat goes through the process concerning the mag an add, as it's reasonable enough that the other people in the group want a disclaimer and part of the transfer of funds was for that purpose.

B) Matthew personally gets his finger out regarding the site refund, as it atm reflects really poorly on both himself and the people he works with.


Anyone got a better idea?
legendary
Activity: 1680
Merit: 1035
February 23, 2012, 12:14:03 PM
#16
I never dealt with your company, this was all personally done with Matthew. I have no issue with your company. I have an issue with Matthew. Matthew has my coins. Matthew did not do what he said he would. Why would I sue your company? That is silly.


This goes with Rassah as well. I never delt with that company. I dealt with a person. His name is Matthew.


I will never agree that I had anything to do with this company, I only worked with Matthew.

Did you have an agreement with Matthew that he will be your representative for doing business with the company?

If yes, you need to deal with the company, because they have your money and are the ones who didn't do the job you asked for. It's like you are accusing a pizza delivery man of scamming you because the pizza shop did not add the toppings you asked for.

If no, then why did you give money to Matthew for magazines when he doesn't actually make the magazines, and the company does?

I think you lost all privileges of working with a specific company representative when you started publicly accusing someone of doing something illegal.

I don't know how this relates to the website work, but at this point the best thing you can do is email back and say "Yes, I agree, this refund will cover all my past requests and issues." Doing anything else will only make it seem as if you are just attacking Matthew personally for no reason.
hero member
Activity: 812
Merit: 1001
-
February 23, 2012, 12:09:47 PM
#15
I will never agree that I had anything to do with this company, I only worked with Matthew.

Dear Sir,

Matthew N. Wright is an agent and an officer of Bittalk Media Ltd. With reference to all matters directly related to Bitcoin Magazine.

Faithfully Yours,



hero member
Activity: 1138
Merit: 523
February 23, 2012, 12:07:22 PM
#14
Quote
Wow, ok, talk about STUPID miscommunication!

Chaang, it looks like you COMPLETELY misunderstood the purpose of all this, and while the rest of us understand what Matthew is asking for, you are just continuing to make yourself look bad. Here is the process that is being asked of you in as simple terms as I can make them.

Bitcoin Magazine is a business owned by multiple people. They need to protect themselves as much as possible.
You are asking for a refund.

To have a good record of all transactions and agreements, they need you to send an email, because there is no guarantee this forum will be here tomorrow. If you ask them on the forum, they pay you, and the forum disappears, you could accuse them off never paying you, and they would have no way to prove otherwise.

To get a refund, they also need a recorded statement from you saying exactly what was refunded. In your case they are asking that you confirm that the money you both have agreed on will cover everything you have asked for. That's what "absolve us of all prior commitments/contracts/obligations" means. The reason for that is because if they send you your refund, you can say that this refund was only for the web site, and they never sent you a refund for the magazines. Without this second email, they again would not have proof otherwise.

TL;DR They are not scamming you, they are just making sure that you and they both agree on the different specific parts of the refund. What they are doing is standard business practices, and if you say you have your own business, I strongly suggest you learn from them and follow the same methods. The only one who thinks what they are doing as "wrong" is you, and by continuing to post publicly about it you are only ruining your own reputation.

The only problem I see with this is that it includes Matthew's site work as well, which I don't see the magazine as having been offering rather him personally imo making this whole thing/issue a personal issue. Please correct me if I'm wrong in this.

legendary
Activity: 1680
Merit: 1035
February 23, 2012, 11:56:10 AM
#13
Wow, ok, talk about STUPID miscommunication/language barriers!

Chaang, it looks like you COMPLETELY misunderstood the purpose of all this, and while the rest of us understand what Matthew is asking for, you are just continuing to make yourself look bad. Here is the process that is being asked of you in as simple terms as I can make them.

Bitcoin Magazine is a business owned by multiple people. They need to protect themselves as much as possible.

You are asking for a refund.

They need a good record of all transactions and agreements, and the best thing for that is email, because there is no guarantee this forum will be here tomorrow. If the forum is the only record of this discussion, and it disappears, you could accuse them off never paying you, and they would have no way to prove otherwise.

To get a refund, they also need a recorded statement from you saying exactly what the refund is for. In your case they are asking that you confirm that the money you both have agreed on will cover everything you have asked for. That's what "absolve us of all prior commitments/contracts/obligations" means. Another way to put it is "you agree that this refund will cover everything you have asked for so far." Without this email, they can send you your refund, and you can say that this refund was only for the web site, and they never sent you a refund for the magazines. Without this second email, they again would not have proof otherwise.

TL;DR They are not scamming you, they are just making sure that both of you agree on the different specific parts of the refund. What they are doing is standard business practices, and if you say you have your own business, I strongly suggest you learn from them and follow the same methods. The only one who thinks what they are doing as "wrong" is you, and by continuing to post publicly about it you are only ruining your own reputation.
hero member
Activity: 812
Merit: 1001
-
February 23, 2012, 11:51:00 AM
#12
Dear Sir you have 3 options:

1. Communicate with Bittalk Media Ltd in writing (i.e. email or snail mail) and agree F&F settlement as it was proposed or negotiate it, should you want to. Then get full refund.
2. Sue us, see http://bitcoinmagazine.co.uk/terms-of-sale/ . I, personally, at this point would prefer this scenario and I would personally defend this in the court.
3. Continue acting "in bad faith" as you are for a while now and get on every shit list out there as well as not getting any refund.

Let me also explain you that by refusing to communicate with Adam ( an agent appointed by the company) you are "acting in bad faith". Google it.

By refusing to accept refund you are "acting in bad faith".

This is final. Our position will not change.

Faithfully Yours,
hero member
Activity: 1138
Merit: 523
February 23, 2012, 11:43:53 AM
#11
Ummm clearly Goat trusted Matthew with this batch of payments add, mag and site and I don't see anyone being able to dispute that based on what both parties are saying. And as such imo he's the sole responsible party in this. I don't really see how the magazine is getting dragged into this as it makes them the payment processor for his shitty site work, which I hope the magazine is trying to distance itself from as it's pretty shitty to put things mildly.

Seriously if you fuck up somewhere just say so and settle whatever is outstanding, we're all human. I can fully understand that Goat is upset and wants nothing to do with Matthew or the magazine. Making him jump though hoops etc is rather uncalled for as he sent this Matthew as an individual trusting him with handling all this.

Taking this outside the trading discussion part may not have been the best of choices but it is more or less called for, as how an editor conducts his personal business reflects directly on the magazine as a whole.
sr. member
Activity: 462
Merit: 250
It's all about the game, and how you play it
February 23, 2012, 11:19:21 AM
#10
If yall do not have the BTC we can work out a payment plan. Just be honest and reasonable about all of this please. If this is a stall for time its not going very well...
Goat this is not a stall for time and absurd statements like that are insulting, you're perfectly capable of reasoning based on your past actions that the magazine doesn't want to send payment to "I just sent an email to that address with nothing else in it but the public will known btc address..." as well your refusal to hold up this statement "If you need more information than please let me know..." is dissapointing. In addition, partially thanks to your obtuseness, we've now entered a time where the person who can process your refund(adam) is at this dayjob(those things we have because we can't live on bitcoin alone just yet...)
sr. member
Activity: 462
Merit: 250
It's all about the game, and how you play it
February 23, 2012, 10:53:59 AM
#9
I just sent an email to that address with nothing else in it but the public will known btc address... If you need more information than please let me know...


Thanks for being so professional about all of this.


Your email has been responded too.


Hello Chaang Noi (aka Goat),

Please follow up to this email with a confirmation that in processing your refund to the email address you provided that you absolve us of all prior commitments/contracts/obligations. A simple statement along the lines of, “I accept full and final settlement of all matters related to Matthew Wright’s web design for my company TygrrTech and advertising in Bitcoin Magazine.” will suffice.

Please include the amounts paid for the website and the ad in the magazine in the email to avoid further conflict. This refund will constitute a full and final settlement in this matter. Once we have your acceptance of full and final settlement we will issue refund as soon as practical.

Sincerely,

Adam Harding
Advertiser Relations – Bitcoin Magazine

That is what I was sent.

I thought the fun would end here but no there is more!

"Please follow up to this email with a confirmation that in processing your refund to the email address you provided that you absolve us of all prior commitments/contracts/obligations."

Can you please tell me how you are going to process the refund to my e-mail? I'm just making sure I wont get fucked here on a technicality. I am assuming you just failed at writing that sentence and your intentions are good but you need to clear this up.

Also as part of the deal I was asked to pay for a years supply of the mag. I had already bought and paid for the first month so there is no need to refund that but it seems reasonable that you refund me for the other 11 months.

But yeah, once you pay me back I think it is rather clear you will not have to do any design work or place an advert. I'm not really sure why this would confuse you guys.









so... they asked you for more information, basicly a email equivelent to the slip you'd sign in a store if you returned something and this confuses you? do you walk into a store and say i'm returning x here's my open wallet put in the money?
hero member
Activity: 560
Merit: 500
February 23, 2012, 09:51:48 AM
#8
I just sent an email to that address with nothing else in it but the public will known btc address... If you need more information than please let me know...


Thanks for being so professional about all of this.


Your email has been responded too.
member
Activity: 99
Merit: 10
February 23, 2012, 05:06:13 AM
#7
Bitcoin Magazine isn't Newsweek. Why go through this formal process to further tarnish the reputation of anyone. I assume Adam Harding knows what a Bitcoin client is and agrees with this arrangement, send the damn coin and stop this.

The process has not changed and we don't change it just because people get impatient with us. What kind of a magazine would we be then?

Goat has a way to get his refund privately, he has tried to make it into a spectacle. Even if we didn't have legal guidelines to follow for refunds (like an email trail?) we wouldn't give a refund to someone on a thread just because they asked some random person who works on the magazine in some fashion. The person in charge of the spreadsheets for who has paid what and the ability to pay them back is Adam Harding-- that's why.

Signing off.

Matthew, you know I'm only saying this because it's only going to make you look worse if you don't just do it. I understand policy, I run my own business. But I also know when to bend the rules.

Matthew is currently banned, and I speak on this issue once again as a last resort of good faith-- not I, not Matthew, only Adam Harding has the magical key to send people refunds. Sorry.
member
Activity: 99
Merit: 10
February 23, 2012, 04:48:43 AM
#6
Bitcoin Magazine isn't Newsweek. Why go through this formal process to further tarnish the reputation of anyone. I assume Adam Harding knows what a Bitcoin client is and agrees with this arrangement, send the damn coin and stop this.

The process has not changed and we don't change it just because people get impatient with us. What kind of a magazine would we be then?

Goat has a way to get his refund privately, he has tried to make it into a spectacle. Even if we didn't have legal guidelines to follow for refunds (like an email trail?) we wouldn't give a refund to someone on a thread just because they asked some random person who works on the magazine in some fashion. The person in charge of the spreadsheets for who has paid what and the ability to pay them back is Adam Harding-- that's why.

Signing off.
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