OK! If you really want to make it right by your customers, then start by answering some simple questions, I will try to keep them very to the point that should require short concise answers...
We have always been upfront and never lied to our customers. We always kept them up to date with what is going on.
Why, when it was less than two months until February 28th, did you state numerous times that you were on track to meet your shipping targets, knowing full well that no tape out process has begun?
That is one instance, there are others that I or others could easily find.
We are currently improving in every way and will be trying to make up towards our customers during the following months.
How can you justify, making it up to your customers in the coming MONTHS? Your chips are already behind other manufacturers, and are only getting more outdated with each passing day. The X-1 comp is already practically worthless, and the X-3 is approaching that point.
Do you honestly believe that any single customer will make back the bitcoin they spent on your machines? And if so, please detail out how and why you think that?
Most of our customers are entitled to be upset for this delay but we think the garbage going on in this thread is unacceptable and must be pruned.
Please point out where any person has lied or spread falsities about your company (besides yourselves). Everything I have said is absolutely true, and has been based on either your actions or what you have said. So I am unsure as to what, "garbage" you are referring to.
The reason why we've tested on live pool is that cgminer --benchmark is buggy: reports the speed wrong (1.4Thash on X3) and does not turn on the SPI leds to confirm that the miner is working properly.
First time you have said this as an explanation. Sure doesn't sound like the, "We always kept them up to date with what is going on." spirit.
There are about 5 people flooding this that consider themselves to represent all our customers.
There have been many many customers of yours who have contacted me asking about what lawyers I have talked to and asking my opinion on what they should do. MinerSource is so bled for cash that they are knowingly breaking the law in an attempt to stay alive by not sending out more refunds, because so many people have requested them. I would say the proof is in the pudding so to speak.
We have contacted them in private messages to check what is the status of their order and they have indeed been unable to provide us with a valid order number which led ourselves to believe that at least one must be funded by one of our competitor.
I have previously stated that I ordered through MinerSource and have since gotten a refund for all of my orders. I am very happy with them, and commend them in putting up with this situation. As previously stated, I did have an order with you, you screwed me and many others. I am still unsure what, "competitors" you are referring to, as the real ASIC manufacturers laugh when they hear BFL or BA. Also, why would I tell you if I had an order still pending with you guys? You have threatened to without compensation for people who questioned you in the past, I can only imagine what you would do to my order that is still with you.
Here is a chance for you to answer some real questions from your customers. I doubt you will, and will opt to run and hide and delete my post (which I will repost), but regardless, your, "apology" (which is another reason I am pissed, because until that post, you have never once taken credit for the failures of this venture, its always someone or somebody else), doesn't mean much without action.
