The quality of the photos is of the highest quality. Support don't reply to my emails, don't reply to my message in live chat.
I sent my all documents ID CARD, DRIVER LICENSE, CREDIT CARD PHOTO, ADDRESS PROOF. But still not reply me.
Its just a scam.
Seriously Duelbits will scam you?! the way they launch giveaways and pay for their promotion and they will just scam you for $8000?, can you give us more detailed proof like hours of gap when you submit your KYC, you cannot expect Duelbits to right away approve and look at your case within hours, you did not even give them enough time to look at your case, on one casino I have to wait 72 hours or even more before they approve my KYC.
Based on the screenshot you provided the support are helping you to upload the documents that's not the way scammers works take your time and follow the instruction carefully then give them time, do not be impatient you'll get your money just be cooperative.