This is the original sales thread.
https://bitcointalksearch.org/topic/sold-hp-envy-14-with-radiance-display-and-ssd-75-btc-37372Here's from the beginning to the end. Garrett can feel free to add in any important details i've missed.
Pretty much we agreed on a sale price of 62BTC (without ssd). 50 BTC upfront, and 12 BTC upon USPS receiving it. That went smoothly.
Garrett received laptop today, sent an email to me saying there are vertical lines on the screen (assuming this happened during postage, i used the laptop up until the moment i took out the ssd and packed it). He sent me some pictures, and he was accurate. He demanded either 30BTC to fix the screen (cost of radiance screen), or a full refund of the laptop + 2 BTC for shipping.
I specifically asked for a picture with a white background.
http://img836.imageshack.us/img836/2984/img20110825193558.jpgThe reason for that is if you look in the original post, there was a piece of dust under the screen that i specifically mentioned to the buyer, to accurately describe the condition to the potential buyer. I wanted Garrett to find me the dust (very visible in my pictures) so i can confirm we are talking about the same screen. I also added that i was fully ready to pay $200 + 2.23BTC (all i have in btc atm) to help alleviate the cost, but i would not cover the entire cost because I was not at fault because we are still assuming that the damage occurred during shipping (trentzb can attest to how i package things, sold him a laptop).
He then replied saying that he actually opened the screen and tried to clean the dust off. Now that's where the advice is needed.
There's absolutely no proof that he can provide to prove that he didn't damage the screen by trying to clean the dust. He admitted to the screen being tampered with. To me, that automatically tells me that i absolutely should not take the laptop back (which i won't) since it's been messed with. However i am still willing to send $150 (half the cost to fix) to Garrett so he can try to get a screen.
I am asking for advice on what i should do.