I can see it that Duelbit support USDT, but likely it is on ERC20 network.
Which means Duelbit is not supporting USDT on TRC20? If so, that is not good at all.
It has been August 2 that their official account on this forum is active: https://bitcointalksearch.org/user/duelbits-2859659
But you can PM the account, maybe he will get a notification about it.
Topic: [RESOLVED] Is it possible for duelbit.com to retrieve my wrong deposit ? - page 4. (Read 398 times)
September 06, 2023, 03:48:17 AM
September 06, 2023, 03:39:08 AM
1 month ago, I made a mistake, I sent $2418 USDT (TRX network) from my Binance account to a TRX address of Duelbits. At that time, I have both TRX and USDT in my Binance account, so I send mistakenly USDT-TRC20 instead of TRX because both of them are on the same TRX network.
The following is the info of my transaction (31 July 2023)
https://tronscan.org/#/transaction/de46cb587e41bfa38093384c71f7fbfd33daccf3d113d7a562e70c486958cd6d
The TRX address of Duelbits:
https://tronscan.org/#/address/TVivvjzWVb37N4Fz9vGpJLLg8GoFYd2A4g
In the past, I deposited TRX correctly to that address many times.
I contacted Duelbits support many times since that day, but each time they only tell me that they don't have any update and as soon as there's an update, they will get back to me (via emails)
It's been over 1 month without any updates. I don't know how much time I must wait. Is it possible for duelbit.com to retrieve my wrong deposit ?
Thanks for reading my question.
--------------------
Full story about my mistake: https://bitcointalksearch.org/topic/m.62806874
--------------------
Conversation with Duelbits support so far
https://www.talkimg.com/images/2023/09/07/mEw1d.png
https://www.talkimg.com/images/2023/09/07/mEuRI.png
https://www.talkimg.com/images/2023/09/07/mEd2g.png
https://www.talkimg.com/images/2023/09/07/mEa5H.png
https://www.talkimg.com/images/2023/09/07/mEUEv.png
https://www.talkimg.com/images/2023/09/07/mE2wb.png
https://www.talkimg.com/images/2023/09/07/mNl8C.png
https://www.talkimg.com/images/2023/09/30/PvefT.png (Update 12 Sep 2023)
https://www.talkimg.com/images/2023/09/30/Pvq8l.png (Update 26 Sep 2023)
The following is the info of my transaction (31 July 2023)
https://tronscan.org/#/transaction/de46cb587e41bfa38093384c71f7fbfd33daccf3d113d7a562e70c486958cd6d
The TRX address of Duelbits:
https://tronscan.org/#/address/TVivvjzWVb37N4Fz9vGpJLLg8GoFYd2A4g
In the past, I deposited TRX correctly to that address many times.
I contacted Duelbits support many times since that day, but each time they only tell me that they don't have any update and as soon as there's an update, they will get back to me (via emails)
It's been over 1 month without any updates. I don't know how much time I must wait. Is it possible for duelbit.com to retrieve my wrong deposit ?
Thanks for reading my question.
--------------------
Full story about my mistake: https://bitcointalksearch.org/topic/m.62806874
--------------------
Conversation with Duelbits support so far
https://www.talkimg.com/images/2023/09/07/mEw1d.png
https://www.talkimg.com/images/2023/09/07/mEuRI.png
https://www.talkimg.com/images/2023/09/07/mEd2g.png
https://www.talkimg.com/images/2023/09/07/mEa5H.png
https://www.talkimg.com/images/2023/09/07/mEUEv.png
https://www.talkimg.com/images/2023/09/07/mE2wb.png
https://www.talkimg.com/images/2023/09/07/mNl8C.png
https://www.talkimg.com/images/2023/09/30/PvefT.png (Update 12 Sep 2023)
https://www.talkimg.com/images/2023/09/30/Pvq8l.png (Update 26 Sep 2023)
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