Topic: ( Resolved ) Poloniex isn't being professional at all with me (Read 7682 times)

thanks again for all the guys who helped or tried to help me here , gladly didn't need to do any legal stuff beside waiting for money for long time
I will lock the thread now , and good luck to all of you guys in your life

Congrats.

Good to hear!  Let's hope they do the right thing and just give you your money back. 

Good Luck in Syria

The problem is being fixed now , after waiting since 1st of May finally it seems that the problem will be solved
got a reply form the agent saying : sorry for the delay I just sent an automated confirmation email for each withdrawal

the new problem is since they blocked Syrian IP addresses , I'm getting access denied messages even when I only want to confirm the withdrawals
so not sure if this will consider as a confirmation or now , will update the ticket with that problem

I will update you guys when I fully receive my money , thanks a lot for each one of you who tried to help

EDIT : received the big money still only 1.813 XMR and 0.012 btc pending and they should soon process it since they processed my bigger withdrawals request , so I can say that the problem is resolved now

I'm looking into Alt coins and need to learn about exchanges Bittrex/Poloniex and I had to read through your thread. Thanks for the heads up I won't be using them.  Looks like a scam in the making, according to the information all over.  I'd hope someone can give me some information about exchanges, my head hurts from reading all the internet/forum trash 

I will try to help you:

New York requires a license, that's why they won't allow new yorkers.

Your funds, I really hope these funds you have are clean, if you can prove they are clean, ie not scammed funds etc, then you are good.  IF you can't prove it's clean then forget about this.

It's not a big deal for corps to be registered in DE, many corps use DE because of the laws for incorporating.  When a corp registers in USA they will be bound by the laws of the USA.

Here is the info:

5959580   POLONIEX, INC.

Entity Details

File Number:   5959580   Incorporation Date / Formation Date:   2/9/2016
(mm/dd/yyyy)
Entity Name:   POLONIEX, INC.
Entity Kind:   Corporation   Entity Type:   General
Residency:   Domestic   State:   DELAWARE
REGISTERED AGENT INFORMATION
Name:   VCORP SERVICES, LLC
Address:   1013 CENTRE ROAD SUITE 403-B
City:   WILMINGTON   County:   New Castle
State:   DE   Postal Code:   19805

You have to send a registered certified return receipt requested letter to the Registered Agent.  Let them know your situation, your issues, you will be contacting the Attorney General of DE and Senator McBride AND will file a lawsuit if your funds are not returned

Legislative Contact Information
Senator David McBride
411 Legislative Avenue
Dover, DE 19901
Wilmington Office: (302) 577-8468
Dover Office: (302) 744-4167
[email protected]

Personal Contact Information
7 Nicole Court
Hawk's Nest
New Castle, DE 19720
(302) 322-6100

http://www.desenatedems.com/david-b-mcbride-president-pro-tempore.html

REMIND them they are obliged to follow USA laws.  It doesn't matter you are in Syria/outside the USA, you can bring suit against them in Federal Court (which is where your case will be because of the countries involved).  The lawsuit you can do yourself and electronically file, just tell the story.  Defendants to include:  POLONIEX, INC. and suing Tristan D'Agosta personally and as owner/employee of Poloniex (you see INC/LLC doesn't fully protect someone from fraud) and VCORP SERVICES, LLC (even though they just register companies loop em in  )

Suing them I hope you don't have to do but heck someone needs to put this in check.  For some odd reason, I've seen that Poloniex owners name elsewhere hmmmmmm.

Anyways, sorry this happened to you.  Instead of being given the run around bring on the Checkmate.

Lastly, not so sure about just getting a consult from an atty, most will just take your $, they all like to say, well I can help you but I need more information you need to pay X retainer to get started.

Who knows maybe you have to file and be the start of an avalanche on Poloniex's head?  It's BTC and a "big money" co, you may get Pro Bono after you file yourself (that's if you have to get to that point)

Whew now someone give me some info on exchanges 

I don't really trust any exchange. I use kraken to buy and sell, but after buying, I immediately tansfer my coins to my electrum wallet.
I use Kraken because I can trade in EUR and their german bank account is at the same bank as mine, so transfers go a lot quicker.
Yeah, I know you have a different situation, just wanted to tell you mine.
Greetings from Germany to Syria

thanks man , yeah I can't do much about it but it's nice to get people's opinions about the situation and laws
some people are really helping me here and giving value opinions like Hueristic but some are purely spamming
still not sure about the law part , but I guess that poloniex has no right to hold my money

let's take Paypal as an example , which is a strict American wallet
5 years ago when I first was introduced to online earning stuffs  I tried to create a wallet in paypal , it simply didn't let me to even access the site !!
can I blame Paypal for that ?? simply no they didn't scam my money and they are working with US laws so all I can do about in that situation is bitching about the US policies but no money was lost in that case

but now let's assume that Paypal let me deposit money to their wallet , and then when I try to withdraw they say sorry US won't let us to deal with Syrians now that would be a huge scam , isn't it !!??

that's my whole point !! 65 days ago Poloniex said that they will pay me and then close my account but I haven't heard a single word from them since then

That's the legal part that I'm trying to explain , sadly there are some people on reddit who also comment without reading the full OP and I'm not able to reply to them cause my account is new there and one of my friends created the topic there for me

I feel with you. Just keep calm. Like you said before, the two posters above just read the title and threw in some sporadic comments...
Btw your english is very good - better than some people who's native language it is

OMG , either my English extremly sucks and I'm not understanding what you saying or you did the same thing that the person you quoted did
issues with my deposits ?? where did you got that from ??
send a support ticket ?? really man ... OMG two spams in a row really hurt 

I think he is not aware of the discussion may be he is taking about dividends, how far Polo will pay dividends to their investors. I think they just exchange where we can trade Bitcoin with other altcoins. If you found any issues with your deposits you can send a support ticket and wait for them until they reply to you.

lol really lol  thanks for your great input man , but your comment still better than poloniex comments cause they didn't say a word since 64 days
I'm waiting them to say anything , literally anything even stupid words like yours 
which part of the topic you didn't understand ?? or you just read the subject and said hey let's just throw a comment based on the subject

Are you an idiot or what? Stealing someone's money is not scam? GTFO!

A website not being professional does not make it a scam. It is their business it is their corporation and they will operate it as they see fit. They do not have to kowtow down to the desires of their clients they have to operate in such a manner that it pays their stockholders and it pays those that own the company. It is their responsibility to make money. It is not their responsibility to do what you think they're supposed to do. If you want a company that does exactly what you wanted to do. Didn't perhaps you should make a company of your own.

look I'm not American and I don't know if this rules exist , but the war has been going on since 6 years so it's not a new situation
the sites that used to accept Syrians changed their rules over two years ago in order to not get in trouble with laws , and as I said sites don't have the right to steal the money cause this is a pure scam , all what they should do is preventing Syrians from using their site after paying them their money
I don't think that the US government give a damn about my little amount of money , it's purely poloniex issue
you can see from the very first beginning of the ticket that poloniex was trying hard to delay my situation , you see when they suspect that I'm Iranian I inst replied that I'm Syrian and uploaded my info in the ticket , so what did they do ?? they didn't say that we are sorry we don't accept Syrians either
they let me send my documents to them , and after a week their "intelligent " systems detected that  I'm in Syria while I told them that one week ago !!
so they let me send my ID and wait one week to get an answer that I already gave them one week ago !!!

BTW your buddy issue in pokerstarts is totally different than mine , you are talking about the black friday while my problem with pokerstars is exactly the same with poloniex

After reading you screenshots it looks to me like polo investigated and were going to release your funds and then went silent. That action throws off all the red flags in the world to me. If they are gagged then they cannot tell you anything so their hands are tied. That is why I have told you how I would proceed. Posting here is not going to help you. Polo does not need your money. They have not been hacked they are flush with cash and they are aware that these things hurt their reputation. So there is no logic to them holding your money unless they have no choice. It is obvious to me. You may not like it but that does not make it any less true.

Do as I have instructed and you will get more info, if the attorney generals office stated they cannot help you then you know for sure that it is not polo holding you funds but another entity. OK, I'm done with the thread. GL again.

BTW my buddy lost about 12 grand when Poker stars went offline but he got it back about 6 months later IIRC.

so I noticed that money people are checking the thread now from reddit posts , some people said that my issue has to do with the rules of the US but I don't think so
first of all you can see in the ticket that Kevin told me that I have the right to make the withdrawal , he could simply say the rules of the US preventing us from sending your money to you
also I was using them legally !! my info are right there and I never used a VPN to access poloniex

also let me share my experience with Pokerstars with you , I guess you all know pokerstars
I was an active player in pokerstars in the last years , and like two years ago they decided to not accept Syrian players to participate in their site due to the war and the legal issue
but did they scam my money ??!! of course no cause I was using them legally and their new rules weren't existed till they mad that choice
simply they froze my account from playing real money games and got an email from them saying that I can withdraw my money whenever I want
and that's what happened I requested the money and got them

how poloniex issue can be different than Pokerstars issue ?? please tell me

Hey, this site sucks I wrote out a huge message and when I try to submit I get a error "There was an error trying to send your message. Please try again later." what do these guys have Polo staff running their site? Oh the Irony.

I have a bad feeling that the US gov is involved in alot of the frozen accounts and Polo have been slapped with a gag order. You may be caught in that just because of where you live. You have my sympathies. What I would do is contact the Attorney Generals office in the state Polo is registered to do business and they can probably give you more info or put the heat on Polo to release your funds if in fact one of the 3 letter agencies is not involved. I can guarantee that is it is a agency freezing your funds then they absolutely have given polo a gag order, that is modus operandi. GL

yep at first I thought the same thing that maybe something is wrong with my ticket , or maybe they are processing the newer ones
so I created a new one #208711 37 days ago and still no response , which means they are ignoring me on purpose

Can you try opening another ticket with the same issue? I don't know how their ticketing system works but it's possible that it's now buried under 50k other tickets and support staff can't see it.

To be honest, I get the feeling Polo is going to turn out to be another Mt. Gox. The removal of the troll box is the first sign of trouble brewing. So many issues reported by users over the last couple of months. Many accounts locked out, many users scammed out of their hard earned money. Nobody knows who the owners are and there is no way to contact them. Nobody knows where these guys operate from or what their office address is. I am surprised people chose to give their business to such a shady company.

I am exclusively using Bittrex now. Hope they don't start indulging in the same shitfest in future.