I became a member today I invested and played games It's time to withdraw money, but they ask for e-mail confirmation for the withdrawal, but they do not send the e-mail confirmation code. I contacted support and they wrote that they will fix it in a few hours. I am still waiting ID: 375502
Well, it would be more appropriate if you were able to post proof that you made a deposit at this casino, played and that at the time of withdrawal you are not able to do so, because from what I see, by not posting proof, people will not take your complaint seriously. That's why I ask you to post proof, since you made this post you haven't made any more posts, for a person who has money held in the casino, it looks very strange, and it's difficult to imagine that you have easily given up your money that is supposedly held in the casino
Hello and welcome to the Maritime Organization! I registered on your website, made a deposit, and received 150 free spins. My gaming experience was good, but there seems to be an issue. When I tried to withdraw, it asked me to confirm my email, but I haven't received any emails. Also, I encountered an error message when trying to confirm my user profile settings.
So sorry for the inconveniences, what's your user ID so I can prioritize your case. If anything like this happens again it is better to contact live support immediately.
The problem is always on the withdrawal side but the deposit is always on the smooth running to send. And this happens not only in here and other casinos as well. Op I tried to know the activeness of your support service but it seems that they are not active the way it was expected. I dropped a message for about 20 minutes and there was no reply so I left the chat room. Please the support service is one of the most important channel of communication of a casino because it is there most of the issues are solved. So please make it active for 24/7 hours a day.
this has been the behavior of most casinos, even when they ask for kyc, they rarely ask for kyc when people make deposits, they ask for kyc when the person wins a lot of money or when the person deposits little and wins more than 10x of their deposit, the casinos hate losing. In the case of this problem that is happening in this casino, it is strange that they have problems with emails precisely when it is time to withdraw, if they had asked for a confirmation code when creating an account, without the confirmation code sent by email people should not use the casino, this would avoid this type of situation that we are seeing
I became a member today I invested and played games It's time to withdraw money, but they ask for e-mail confirmation for the withdrawal, but they do not send the e-mail confirmation code. I contacted support and they wrote that they will fix it in a few hours. I am still waiting ID: 375502
This user tried to scam the platform, so our team is dealing with him personally. Many accusations been written here are of similar experience but we'll handle everything.
This is a serious accusation, can you post proof of this in this thread?