ROCKMINER ASIC miner official thread - page 3.

rockxie

sr. member

Activity: 284

Merit: 254

Quote from: bbxx on January 07, 2015, 05:17:32 AM

Hi rockxie

R100 project, rockhash.com is not functional since weeks.
I have paid considerable amount of btc for 1TH miners to you.
I got units month late.

I have been promoting rockminer units within autumn and winter, got sold many rbox via ebay.

Alex has not responded to my emails.

When R100 will be officially closed and participants will be paid off?

thanks

1.email sales at rockminer.com about R100 problem;
2.participants will be paid by getting what they mined in R100 PLAN, and they can get the guarantee money back,we ended R100 plan for months;
3.he missed your email I think, try it again.

rockxie

sr. member

Activity: 284

Merit: 254

Quote from: AJRGale on January 08, 2015, 11:40:07 AM

Quote from: rockxie on January 07, 2015, 03:51:52 AM

snip..

You can contact our customer service, may quality problem, you can exchange a new. Not so many people got such problems...

so, email you (eric at rockminer.com)? or email alax (sales at rockminer.com) or just the generic (rockxie at rockminer.com) that you both have?

you're telling me that you do not use this "ROCKMINER ASIC miner official thread" of yours?

whilst you hear reading this next month, Check out the others that are here, read everything, all 66 pages, you might like to know what your customers are doing. just before this, someone almost lost an eye, or finger, or just badly burned.

We have customer service email,that is used to solve problems and answer questions.
Email sales at rockminer.com

AJRGale

hero member

Activity: 767

Merit: 500

Quote from: rockxie on January 07, 2015, 03:51:52 AM

snip..

You can contact our customer service, may quality problem, you can exchange a new. Not so many people got such problems...

so, email you (eric at rockminer.com)? or email alax (sales at rockminer.com) or just the generic (rockxie at rockminer.com) that you both have?

you're telling me that you do not use this "ROCKMINER ASIC miner official thread" of yours?

whilst you hear reading this next month, Check out the others that are here, read everything, all 66 pages, you might like to know what your customers are doing. just before this, someone almost lost an eye, or finger, or just badly burned.

forzendiablo

legendary

Activity: 1526

Merit: 1000

the grandpa of cryptos

damn i loved the company since i read review on fuk io about it and got this little box. is the company in trouble now?

bbxx

hero member

Activity: 728

Merit: 500

cryptoshark

Hi rockxie

R100 project, rockhash.com is not functional since weeks.
I have paid considerable amount of btc for 1TH miners to you.
I got units month late.

I have been promoting rockminer units within autumn and winter, got sold many rbox via ebay.

Alex has not responded to my emails.

When R100 will be officially closed and participants will be paid off?

thanks

newIndia

legendary

Activity: 2226

Merit: 1052

Quote from: cryptoglance on January 06, 2015, 09:37:39 PM

Quote from: newIndia on January 06, 2015, 04:54:28 PM

Quote from: cryptoglance on January 06, 2015, 04:53:05 PM

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

Oops... are you injured ?

No injury. Just a loud pop and a wee puff of smoke

Oh.. I see... it seems only a part of the board burnt off.

rockxie

sr. member

Activity: 284

Merit: 254

Quote from: AJRGale on December 31, 2014, 01:33:56 AM

Quote from: rockxie on December 25, 2014, 03:48:38 AM

snip

11.

Quote from: AJRGale on December 14, 2014, 08:23:40 PM

well, i thought it was heat causing one or 3 of the chips to fail, hence what looked like 80GHs over the 110GHs, it was that, that was causing the high error rate and low hashing.

but having it run on BFGMiner and watching them hash on it, 3/4 of them couldn't do any better then 50% erring, and they never could do any better then 7.6GHs each.

(pool side with it was only doing 30GHs)

Anyone of you can contact us for products problem, we will find way to solve it, we have distribution center in EU and US.If you got feedback in 12 hours , pls contact us for one more time, there was only one person handling the selling,delivering and customers supports in oversea.

and snip

Hi, this is the "ROCKMINER ASIC miner official thread"? I've talked on here about it since 2nd of November, you never mentioned anything here, till now..

all i wanted to know is these little boxes meant to error out and reject out as much as mine did (about 30% rejected 50% errors 20% accepted 30GHs pool side).. i even modified it to move more heat off the chips, CK even played with his miner software for a few days to get them running right, still no go.

anyway, EU and US doesn't look like you cover AU. none the less, its running at 80MH/s and 10% Hardware erring. cant go over 300MHz without it losing control. no new software for it, no new firmware. i have to live with what i got. and I'm not the only one with the same issue. luckily some managed to get RMA on them, others sold the off, since they never got any help out of it.

anyway, im probably talking to a brick wall here, only once ever 5-6 weeks you manage to post here.. no hell to friedcat, but im sick of seeing this AMhash thing, you Rockxie, seems to have just dropped everything to polish friedcars shoes, not a good look for you.

You can contact our customer service, may quality problem, you can exchange a new. Not so many people got such problems...

cryptoglance

sr. member

Activity: 298

Merit: 250

Quote from: alh on January 06, 2015, 09:51:46 PM

Quote from: cryptoglance on January 06, 2015, 09:43:31 PM

Quote from: alh on January 06, 2015, 09:40:41 PM

So what you mean when you say "it exploded" is that one of the visible capacitors exploded. This isn't completely unheard for for any type of device. This was for an original 32GH R-box.

It served me well for the past 6 months. It's possible that I had a power surge maybe? I'm not very knowledgeable with my hardware Sad

I have 3 of those kind of miners, and haven't had a problem yet. I don't know what causes a capacitor to "pop" after several months of operation. I was building a power supply many years ago, and installed an electrolytic capacitor backwards, and that did "explode" within the first few seconds after I turned it on. Obviously yours has been fine for months.

Which leaves me to thinking it was a surge. R.I.P R-box

alh

legendary

Activity: 1846

Merit: 1052

Quote from: cryptoglance on January 06, 2015, 09:43:31 PM

Quote from: alh on January 06, 2015, 09:40:41 PM

So what you mean when you say "it exploded" is that one of the visible capacitors exploded. This isn't completely unheard for for any type of device. This was for an original 32GH R-box.

It served me well for the past 6 months. It's possible that I had a power surge maybe? I'm not very knowledgeable with my hardware Sad

I have 3 of those kind of miners, and haven't had a problem yet. I don't know what causes a capacitor to "pop" after several months of operation. I was building a power supply many years ago, and installed an electrolytic capacitor backwards, and that did "explode" within the first few seconds after I turned it on. Obviously yours has been fine for months.

cryptoglance

sr. member

Activity: 298

Merit: 250

Quote from: alh on January 06, 2015, 09:40:41 PM

So what you mean when you say "it exploded" is that one of the visible capacitors exploded. This isn't completely unheard for for any type of device. This was for an original 32GH R-box.

It served me well for the past 6 months. It's possible that I had a power surge maybe? I'm not very knowledgeable with my hardware Sad

alh

legendary

Activity: 1846

Merit: 1052

So what you mean when you say "it exploded" is that one of the visible capacitors exploded. This isn't completely unheard for for any type of device. This was for an original 32GH R-box.

cryptoglance

sr. member

Activity: 298

Merit: 250

Quote from: newIndia on January 06, 2015, 04:54:28 PM

Quote from: cryptoglance on January 06, 2015, 04:53:05 PM

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

Oops... are you injured ?

No injury. Just a loud pop and a wee puff of smoke

cryptoglance

sr. member

Activity: 298

Merit: 250

Quote from: Ntrain2k on January 06, 2015, 05:46:14 PM

Quote from: elasticband on January 06, 2015, 04:56:43 PM

Quote from: cryptoglance on January 06, 2015, 04:53:05 PM

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

pictures or it didn't happen Roll Eyes

^this^

Sure.

http://imgur.com/SPAl6Pl,1ohdqZ4,I6Cg0A3#0

Ntrain2k

hero member

Activity: 527

Merit: 500

HiveNet - Distributed Cloud Computing

Quote from: elasticband on January 06, 2015, 04:56:43 PM

Quote from: cryptoglance on January 06, 2015, 04:53:05 PM

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

pictures or it didn't happen Roll Eyes

^this^

elasticband

legendary

Activity: 1036

Merit: 1000

Nighty Night Don't Let The Trolls Bite Nom Nom Nom

Quote from: cryptoglance on January 06, 2015, 04:53:05 PM

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

pictures or it didn't happen Roll Eyes

newIndia

legendary

Activity: 2226

Merit: 1052

Quote from: cryptoglance on January 06, 2015, 04:53:05 PM

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

Oops... are you injured ?

cryptoglance

sr. member

Activity: 298

Merit: 250

Please be careful with your RockMiners. My R-Box exploded infront of me (was mining on my desk), although still in tact there were some small pieces blown out the sides of it.

rptech1402

newbie

Activity: 21

Merit: 0

Hello,

Just thought i'd make my first post here as i received my first New R-Box on Monday (5th January 2015) tested it for a while using minera on a virtual machine.

I've also ordered a raspberry pi so i can use miners with Minera Software.

I've also gone ahead and purchased another R-Box tonight (6th January 2015).

The build quality in my opinion is superb for what it is. I was expecting less if i'm honest.

Very impressive. I'm also hoping to do to a review once i'm all setup.

Cheers

--

Ross

AJRGale

hero member

Activity: 767

Merit: 500

Quote from: rockxie on December 25, 2014, 03:48:38 AM

snip

11.

Quote from: AJRGale on December 14, 2014, 08:23:40 PM

well, i thought it was heat causing one or 3 of the chips to fail, hence what looked like 80GHs over the 110GHs, it was that, that was causing the high error rate and low hashing.

but having it run on BFGMiner and watching them hash on it, 3/4 of them couldn't do any better then 50% erring, and they never could do any better then 7.6GHs each.

(pool side with it was only doing 30GHs)

Anyone of you can contact us for products problem, we will find way to solve it, we have distribution center in EU and US.If you got feedback in 12 hours , pls contact us for one more time, there was only one person handling the selling,delivering and customers supports in oversea.

and snip

Hi, this is the "ROCKMINER ASIC miner official thread"? I've talked on here about it since 2nd of November, you never mentioned anything here, till now..

all i wanted to know is these little boxes meant to error out and reject out as much as mine did (about 30% rejected 50% errors 20% accepted 30GHs pool side).. i even modified it to move more heat off the chips, CK even played with his miner software for a few days to get them running right, still no go.

anyway, EU and US doesn't look like you cover AU. none the less, its running at 80MH/s and 10% Hardware erring. cant go over 300MHz without it losing control. no new software for it, no new firmware. i have to live with what i got. and I'm not the only one with the same issue. luckily some managed to get RMA on them, others sold the off, since they never got any help out of it.

anyway, im probably talking to a brick wall here, only once ever 5-6 weeks you manage to post here.. no hell to friedcat, but im sick of seeing this AMhash thing, you Rockxie, seems to have just dropped everything to polish friedcars shoes, not a good look for you.

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: spazzdla on December 27, 2014, 07:51:48 PM

The site is down.. Sad

?

Same here, probably temporary.

Edit: Its back

Topic: ROCKMINER ASIC miner official thread - page 3. (Read 199669 times)